83
good

Booking.com: Hotels & Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
6764 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
2939 Reports
User Feedback
30%
iOS
2939 Reports
70%
Android
6764 Reports
Booking.com: Hotels & Travel - Latest Quality Issues
Android
Dec 4, 2023
I don't know how else to contact you, I have been using the app for many years and everything has been fine, but recently for about 4 months I began to have problems with the application (not only for me, but for all my acquaintances) I live in Spain and when I search for comunidad Valenciana, or Cataluña etc it gives an error when booking, when you choose Spain or the city of Valencia, for example, there is no problem, but it is more convenient to look for comunidad!! Please fix!!!
Android
Dec 4, 2023
Tried to take money out of my account before I ever looked on the app
Android
Dec 4, 2023
Since the last update I'm no longer able to click the "see your options" button, as there always appears the "there is a problem" info overlay. As soon as the info text is gone and I'm able to click the see your options button the site only refreshes.
Android
Dec 5, 2023
I couldn't cancel another booking. The system did not accept
Android
Dec 5, 2023
Lots of scams and houses that don't exist... You don't even have an option to report an ad
Android
Dec 5, 2023
Worst service, where the stays are totally different from the uploaded photos , I was cheated and lost my money. Paid 3000rs for 1 night stay which does not have Fan in the room and the room was very dirty, where you can find cockroaches and washroom flush was not working. Raised the complaint but nobody is responding.
Android
Dec 5, 2023
I tried with two reservations in two different places, I lost my money in both reservations, the places are not the same as the photos they publish in the application, in Colombia this application is not reliable.
Android
Dec 5, 2023
Horrible experience!!! Drove 8 hours and the hotel did even get the reservations from booking had to get a different reservation and still paid booking for the first reservation. Customer service sucks. Can't get anyone to get help.
Android
Dec 5, 2023
Booking promotes hosts who are illegally asking you to download third party unsecured applications, shares your card information with third party hosts and has a customer support were you cannot trace any call or dispute you have created. When encountering a host that asked me to share my private information via unsecure ways, I refused and the host didn't let me in. I called booking supoort (no support from the app) for 1 hour total and I received nothing to prove I called. They took my money
Booking.com: Hotels & Travel - Product Description
Save on your next trip with the Booking.com app! Find great hotel or apartment deals and book in just a few minutes. You can also book flights, rental cars, and more through the app.

- Book your whole trip in one app (accommodations, flights, car rentals, taxis and attractions)
- Stay flexible with free cancellation (available at most properties)
- 24/7 customer service in more than 40 languages
- No booking or credit card fees
- Chat directly with your property in the app
- Enjoy mobile-only discounts by booking in the app
- Use filters to easily find the perfect place out of millions of available accommodations 
- Get paperless confirmation of your reservation 
- Manage your bookings on the go, making changes whenever and wherever you want
- Discover local attractions and make the most of your trip
- Share your experience and get local advice on our Travel Communities forums

Access millions of accommodations
From cozy country homes to funky city apartments, find the perfect place out of millions of available accommodations. Our app offers hotels, apartments, bed and breakfasts and more.

Quickly find the perfect place to stay
Filter hotels by price, review score, WiFi quality, and other things important to you. Search cheap hotels by city, attraction, landmark, or hotel name. Special requests? Pet-friendly hotels? We have filters for everything. You can also compare your favorite accommodation options side by side to ensure you get the best price and quality.

Deals for any budget
Discover daily accommodation deals and save on your next hotel, apartment, or villa booking.
Get exclusive mobile-only discounts of 10% or more on select properties when you book in the app. Find your ideal accommodation at an ideal price.

Stay flexible with free cancellation
Change of plans? Not a problem. You can cancel for free at most hotels, apartments and other properties on Booking.com. And the app makes things even easier — it only takes a few taps to cancel, and you’re free to find a place that better suits your needs.

Last-minute travel
Heading somewhere in a hurry? With the app, you can quickly book hotels at the last minute (as well as far in advance). Finding a place in short order has never been easier. Our app allows you to search for properties nearby, fill in a few details, and secure your reservation. You can also change, cancel, or make additional reservations on the go.

Jet off with the perfect flight
Book domestic or international flights on the go with ease. The app allows you to search thousands of airfare deals per day. Plane tickets available for all major airlines and destinations.

Hit the road with car rentals
Car hire has recently been added to the app. Whether you just need a ride to explore your destination, or you’re going on an epic road trip, the Booking.com app can help. Rent a car from all the major companies and hit the road!

Reserve taxis with ease
Book in advance for a seamless connection from the airport to your destination. You can also book taxis to and from other pick-up points, such as hotels and local attractions.

Find and book a great experience
Whether you’re looking for attraction or museum tickets, boat tours and walking tours, you can book experiences online in minutes, with free cancellation on many options. 

Get and share tips with other travelers
Connect with fellow travelers, share your experiences, and get local advice on the best accommodations, attractions, and more. Discover new experiences and plan your trip with our app.
Want to improve your unitQ Score by 20% within 30 days?
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