84
good

Booking.com: Hotels & Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
5279 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
4255 Reports
User Feedback
45%
iOS
4255 Reports
55%
Android
5279 Reports
Booking.com: Hotels & Travel - Latest Quality Issues
Android
Dec 9, 2024
1 star for allowing other renting companie to copy your passport in random website, taking credit card in random websites and being ok with that. Ah you would not know that you need to pay damage deposit till you read al corners, tabs, content of property listed
Android
Dec 9, 2024
Booking itself is easy to operate but help centre never helped when needed. And never replied within 24hours when they promised.
Android
Dec 9, 2024
It was not quite what was in the only one of the Host.accommodation, it was just a room to sleep, without a receptionist during the night, without a simple breakfast, lacked information.
Android
Dec 9, 2024
There was no way to update email. The message never arrived, I did check the spam. I couldn't comment on Econo Express or my experience in Mexico
Android
Dec 10, 2024
Overall, the app is nice. Although there are other alternative applications, I use this application all the time, but I give 2 points because when I went to the hotels I have booked so far, I saw that most of the hotels were lying in the pictures of the room I added here. There are pictures here and when I go to the facility, other rooms come out or they charge extra money by saying that the room in the picture has a different price. Or most hotels don't give me the rooms I booked here.
Android
Dec 10, 2024
They are insistent that you download this app, there is a lot of harassment. They don't think it's too stingy.
Android
Dec 10, 2024
Please add an option in the search filter to exclude only accommodation with a shared room (hostels and others). So that only accommodations with a private room (hostels, private rooms of individuals, hotels and entire houses) are shown.
Android
Dec 10, 2024
Lots of options available! I'd like it better if there were better hotel room descriptions in general and sometimes the booking doesn't work, but most often it works on first try ;-)
Android
Dec 10, 2024
Worst customer service, garbage totally garbage. They don't wanna help you at all. One agent straight out hung up on my face saying I don't know. Okay app is good for booking hotels but never ever book a flight from here
Booking.com: Hotels & Travel - Product Description
Save on your next trip with the Booking.com app! Find great hotel or apartment deals and book in just a few minutes. You can also book flights, rental cars, and more through the app.

- Book your whole trip in one app (accommodations, flights, car rentals, taxis and attractions)
- Stay flexible with free cancellation (available at most properties)
- 24/7 customer service in more than 40 languages
- No booking or credit card fees
- Chat directly with your property in the app
- Enjoy mobile-only discounts by booking in the app
- Use filters to easily find the perfect place out of millions of available accommodations 
- Get paperless confirmation of your reservation 
- Manage your bookings on the go, making changes whenever and wherever you want
- Discover local attractions and make the most of your trip
- Share your experience and get local advice on our Travel Communities forums

Access millions of accommodations
From cozy country homes to funky city apartments, find the perfect place out of millions of available accommodations. Our app offers hotels, apartments, bed and breakfasts and more.

Quickly find the perfect place to stay
Filter hotels by price, review score, WiFi quality, and other things important to you. Search cheap hotels by city, attraction, landmark, or hotel name. Special requests? Pet-friendly hotels? We have filters for everything. You can also compare your favorite accommodation options side by side to ensure you get the best price and quality.

Deals for any budget
Discover daily accommodation deals and save on your next hotel, apartment, or villa booking.
Get exclusive mobile-only discounts of 10% or more on select properties when you book in the app. Find your ideal accommodation at an ideal price.

Stay flexible with free cancellation
Change of plans? Not a problem. You can cancel for free at most hotels, apartments and other properties on Booking.com. And the app makes things even easier — it only takes a few taps to cancel, and you’re free to find a place that better suits your needs.

Last-minute travel
Heading somewhere in a hurry? With the app, you can quickly book hotels at the last minute (as well as far in advance). Finding a place in short order has never been easier. Our app allows you to search for properties nearby, fill in a few details, and secure your reservation. You can also change, cancel, or make additional reservations on the go.

Jet off with the perfect flight
Book domestic or international flights on the go with ease. The app allows you to search thousands of airfare deals per day. Plane tickets available for all major airlines and destinations.

Hit the road with car rentals
Car hire has recently been added to the app. Whether you just need a ride to explore your destination, or you’re going on an epic road trip, the Booking.com app can help. Rent a car from all the major companies and hit the road!

Reserve taxis with ease
Book in advance for a seamless connection from the airport to your destination. You can also book taxis to and from other pick-up points, such as hotels and local attractions.

Find and book a great experience
Whether you’re looking for attraction or museum tickets, boat tours and walking tours, you can book experiences online in minutes, with free cancellation on many options. 

Get and share tips with other travelers
Connect with fellow travelers, share your experiences, and get local advice on the best accommodations, attractions, and more. Discover new experiences and plan your trip with our app.
Want to improve your unitQ Score by 20% within 30 days?
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