89
good
Affirm: Buy now, pay over time | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
3026 Reports
3026 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
285 Reports
285 Reports
User Feedback
9%
iOS
285 Reports
285 Reports
91%
Android
3026 Reports
3026 Reports
Affirm: Buy now, pay over time - Latest Quality Issues
iOS
Mar 14, 2025
Never received my order
I placed an order using affirm as the payment method. The package was delivered to the wrong address and affirm is making me pay for something I don't have. Now they are harassing me for payments and won't help in any way.
iOS
Mar 14, 2025
App
Never wants to load I have to try several times before it will load information
iOS
Mar 15, 2025
Affirm is terrible
I logged in just to see what I could get approved for. My credit score is above 750 and I was turned down? Do I pay my bills on time so I can't get credit or is this app designed for poor people?
iOS
Mar 15, 2025
Return credit, it’s an issue
I think Affirm has been great for many purchases I've made. However, I've rarely if ever made returns until recently on an active loan. Via Amazon, 2-3 days refunded. Walmart was credited/ refunded in full to Affirm on Feb. 21. It's now March 14. I've called, texted, etc.. Never had any complaints or difficulties like this until now. It's ridiculous.
iOS
Mar 15, 2025
Pay over time
I like the flexibility of payment options but the 35% interest is a bit too much so after I pay off my order I won't be using it anymore
iOS
Mar 15, 2025
Different credit limits
I applied for affirm credit at home before shopping. Got approved for 9600.00! In store showed credit limit of 2000.00 What's that about? I don't want an affirm account anymore. How do I get rid of it
iOS
Mar 15, 2025
This company commits check fraud.
Wanted to make a final large payment to close out my loan, got a pay off letter, signed and sent a check, affirm received and cashed my check, kept the money and never added the funds to my loan. Have been trying to 6 months to get this fixed, have given affirm every piece of information necessary to track down the funds. They don't care. They're thieves.
iOS
Mar 15, 2025
Well…
I haven't had any problems with buying anything. It's just they keep taking my purchase power and giving it back to me over and over and idk why. I haven't been late on any payments
iOS
Mar 15, 2025
No answer to my problem
After being a customer and not missing a payment I am now able to get another loan, and no one has the answer why.
Affirm: Buy now, pay over time - Product Description
Shop stress-free and pay over time with flexible payments. Now select customers can take Affirm everywhere with the Affirm Card™. Why you’ll love using the Affirm app: • Pay over time at almost any store • Get access to exclusive deals and rates as low as 0% APR • Manage your account and make payments • Open a high-yield savings account with no minimums and no fees Take your Affirm Card with you everywhere: • Use your Affirm Card online or in person • Planning a big purchase? Request a payment plan in the app before you head to the store • If you’re shopping on the go, you can link your bank account to pay with your card almost anywhere, or use the app to request to pay over time for eligible purchases after you swipe. Minimum purchase may be required for payment plans. See footer for additional details. Shopping with Affirm is simple and easy—browse your favorite stores online or in-store, choose the payment terms that work best for your budget, and complete your purchase at checkout or with your Affirm Card. The Affirm Card is a VisaⓇ debit card issued by Evolve Bank & Trust, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Pay-over-time plans must be applied for each purchase in the mobile app, are subject to eligibility checks and are provided by affirm.com/lenders. Minimum purchases are required for pay over time plans; the amount is located in the Card tab of the app. For purchases that are not approved for and matched to a payment plan, you authorize Affirm to initiate an ACH debit from your linked bank account within 1-3 days of the purchase. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see affirm.com/licenses. Rates from 0 - 36% APR. Loan options vary, are subject to eligibility, and may depend on whether your loan is applied for before or after your card purchase. There are minimum purchase amounts for loans, a down payment may be required, and may not be available in all states. Affirm savings accounts are held with Cross River Bank, Member FDIC.
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