Chipotle
Chipotle at a glanceChipotle (Food & Drink) has a unitQ Score of 42 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 1 point from 41 in the previous 30 days. The score draws on 871 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Order Arrived Damaged and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 58 % 507 Reports
- Android
- 42 % 364 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
Chipotle42
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- OrderDeliveryOrder Arrived Damaged
- ApplicationStabilitySlow Performance
- Customer Support & SuccessConductUnsatisfactory Behavior
- OrderDeliveryWrong Items Or Order Delivered
About Chipotle
What is Chipotle?
The Chipotle app is a mobile application that allows users to order food from Chipotle's menu conveniently. It also offers features like customizing meals, finding nearby locations, and earning rewards for frequent purchases.
Is Chipotle safe?
The Chipotle app does present some safety concerns for users, particularly younger audiences. While it allows easy ordering and payment, reports of unauthorized charges have emerged, often due to account hacking. This highlights the importance of using strong passwords and being cautious with account security to mitigate risks. Overall, while the app has benefits, users should be aware of potential cyber threats.
Who owns Chipotle app?
The Chipotle app is owned by Chipotle Mexican Grill, Inc., which operates the popular fast-food restaurant chain known for its Mexican cuisine. Thus, who owns the Chipotle app? It is owned by Chipotle Mexican Grill, Inc.