41
poor

Chipotle - Fresh Food Fast | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
505 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
386 Reports
User Feedback
43%
iOS
386 Reports
57%
Android
505 Reports
Chipotle - Fresh Food Fast - Latest Quality Issues
Android
Apr 22, 2024
This is a review of the app and not the restaurant. it is such a pain to use this app. There is no reason to slow things down by requiring names for meals. inputting everything into the app.is already much slower than calling and telling a person which they don't allow. very frustrating.
Android
Apr 22, 2024
food was a half hour late
Android
Apr 22, 2024
I never received my points. I've tried contacting customer service over it bit nothing changes
Android
Apr 22, 2024
I mobile ordered. They were out of Chicken al Pastor, so they made my order with regular chicken. There were no knives, so I asked them to cut my burrito "we don'tdo that here". Wow, just wow.
Android
Apr 23, 2024
App reverted to an old location which required me to have cancel an order and refund, thus have to wait over twice as long to get my food. Even afterwards I replaced my order I had to wait even longer while walk ups got their food prepared and ate before my order was even started. What's the use of a broken app and ordering ahead when walk ups get their food way before online orders.
Android
Apr 23, 2024
Terrible chatbot support
Android
Apr 23, 2024
delivery is TWICE AS MUCH
Android
Apr 23, 2024
Zero stars. Broken. Unable to Log into account on Pixel 6. Worked fine on older Pixel 4.
Android
Apr 23, 2024
They constantly mess up my order and the customer service on the app is pretty much useless.
Chipotle - Fresh Food Fast - Product Description
Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery.

And…

ABOUT CHIPOTLE REWARDS
• Members bank points automatically for in-app orders.
• In-person, scan the app to earn points and redeem rewards.
• Redeem points on Food, Goods and Giving in the Rewards Exchange.
• Set a favorite reward to track points as you go.
• Get rewarded faster with extra point offers and early access to new menu items.
• Oh, and let’s just say… we won’t forget you on your birthday.
 
FEATURES
• Pick up quicker with mobile pickup shelves and Chipotlane.
• Or, get your food delivery bought straight to your door.
• Try tasty menu items you can only get in-app or online.
• Get your faves faster with saved meals and recent orders.
• Go crazy with unlimited ‘extra’ ‘light’ and ‘on-the-side’ customizations.
• Low gift card balance? Split the payment with another card.
• Pay your way with Google Pay.
• See your sustainability impact with Real Foodprint metrics.
• Start a Group Order to invite your squad in on the fun.
• Save your go-to Chipotle locations and food delivery addresses.
Want to improve your unitQ Score by 20% within 30 days?
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