40
poor

Chipotle | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Food & Drink
Work at Chipotle Mexican Grill? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Chipotle Mexican Grill? Unlock additional insights
Android unitQ Score
Android User Feedback
58%
Android
594 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
434 Reports
User Feedback
42%
iOS
434 Reports
58%
Android
594 Reports
Chipotle - Latest Quality Issues
Android
Mar 29, 2023
totally nasty stuff thrown all by the soda machines,wall dirty and once again in months of not going here they forget part of my order.
iOS
Mar 29, 2023
Notification spam
I just turned off notifications because I got one about a TikTok influencer creating a new menu item. No thank you, I don't need advertising spam on my Lock Screen.
iOS
Mar 29, 2023
Unable to login
Alway getting while login “well, this is just the pits…”. Since a last two months.
Android
Mar 29, 2023
won't let Google auto fill password.
Android
Mar 29, 2023
Doesn't always give points, mid rewards
Android
Mar 29, 2023
Placed an order and didn't receive the 400 points. But worse than that is both orders didn't have any veggies on them. Very disappointed again. Will be awhile til I order again. No points and wrong orders.
Android
Mar 29, 2023
I can't log in with my username and password.
Android
Mar 29, 2023
extra unnecessary fees i guess it comes from doordash but still.....you should consider your loyal customers happy
Android
Mar 29, 2023
Tried to get an order delivered and when order was being placed, an error message stated "Sorry unable to identify delivery time" and the order was not placed. Now I have to go pick it up.
Chipotle - Product Description
Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery. Plus, you can earn points and redeem Chipotle Rewards in the Rewards Exchange.

ABOUT CHIPOTLE REWARDS
-  Members bank points automatically for in-app orders.
-  In-person, scan the app to earn points and redeem rewards.
-  Redeem points on Food, Goods and Giving in the Rewards Exchange.
-  Set a favorite reward to track points as you go.
-  Get rewarded faster with bonus offers and early access to new menu items.
-  Oh, and let’s just say… we won’t forget you on your birthday.

FEATURES
-  Pick up quicker with mobile pickup shelves and Chipotlane.
-  Or, get your order delivered straight to your door.
-  Try tasty menu items you can only get in-app or online.
-  Get your faves faster with saved meals and recent orders.
-  Go crazy with unlimited ‘extra’ ‘light’ and ‘on-the-side’ customizations.
-  Low gift card balance? Split the payment with another card.
-  Pay your way with Apple Pay.
-  See your sustainability impact with Real Foodprint metrics.
-  Start a Group Order to invite your squad in on the fun.
-  Save your go-to Chipotle locations and delivery addresses.
Want to improve your unitQ Score by 20% within 30 days?
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