72
fair

GetYourGuide: Tours & Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
185 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
59 Reports
User Feedback
24%
iOS
59 Reports
76%
Android
185 Reports
GetYourGuide: Tours & Tickets - Latest Quality Issues
Android
Oct 22, 2021
Do not use this app since i was scammed and they stole my money when i paid for my booking and they do not give you any option to cancel or reschedule once you have paid not even within the 24 hours. When you call them they speak nicely to you but infact their policy is to rob you of your money when you cannot make it at the time that you booked for and paid for Bloody scammers and thieves
Android
Oct 22, 2021
Two tours with two times 30-45 min predelays due to late pickup. Price information change while you show details on specific tours. Details are for some tours not specified or inacurate
Android
Oct 21, 2021
I can't reset my password
iOS
Oct 20, 2021
improvable
After booking tours for almost €600, I couldn't view the booking in the app. Help was promised again and again (direct contact did not come about). There was also no way to enter the booking reference number to display the booking. So I had to print out the bookings very old school and carry them along in paper form. I made the booking process exclusively in the browser on the computer, because in the app it was repeatedly displayed that this tour was not available on the days I selected. In the browser on the computer, however, the booking was possible without any problems! Edit: After a few days the error was fixed and I was able to view the bookings in the app and also apply them to the wallet! So it's great.
iOS
Oct 20, 2021
Hope on hope off Tour Berlin
Unfortunately we could not take the tour due to illness, the ticket was not activated, but I did not get the money back. Very incomprehensible ! Better to book another company.
Android
Oct 20, 2021
Won't show my tickets
Android
Oct 19, 2021
I am still waiting for the refund of the cruise booked and never done because there was no ferry on the date marked. And as a joke I was given another date the following day always on a date where there are no ferries.
iOS
Oct 19, 2021
A scam
They put you a website in Spanish to sell you the tickets. When you introduce yourself it is in English. And they don't return money.
Android
Oct 19, 2021
I'm sorry but my experience is negative We took a 3 day combined ticket for Amsterdam public transport + return bus from the airport. . The Qcode on the bus to get to Amsterdam did not work in the outward and return journey ... thank goodness I had the mail . The bus card if you arrive after 7 pm it is not possible to collect it so be careful because it takes little and you are forced to pay additional tickets x arrive at the pick-up point You need a 24-hour pick-up at the airport
GetYourGuide: Tours & Tickets - Product Description
Love where you’re going

Download the ultimate in-destination travel app, and enjoy access to the most popular tours and tickets in locations across the globe. Simply tell us where you’re heading, and we’ll show you the best guided tours, skip-the-line tickets, and must-see attractions your destination has to offer.  

Join millions of users and choose from thousands of incredible activities, including tours of iconic attractions, family-friendly day trips, and off-the-beaten-path adventures. No matter what type of vacation you’re planning, we’ve got your travel dreams covered.  

Easily manage your whole trip with an app that’s made for on-the-go travelers: 

Stress-free planning 
• Book tickets before and during your trip 
• Receive mobile tickets instantly 
• Add activities to your wishlist 
• Read reviews from real travelers
• Stay flexible with easy cancellation

In-destination features 
• Book last-minute tickets 
• Find the best activities near you 
• Get real-time activity updates 
• Receive personalized recommendations 

Offline availability  
• Access your mobile ticket
• View supplier contact details 
• Get directions to your activity 
• See upcoming bookings


Tell us how we’re doing
Has our hard work paid off? We love hearing from you. Leave us a review if you’re enjoying exploring the world with GetYourGuide.

Happy to help
Something not quite right with the app? Head over to our Help page for further assistance: www.getyourguide.com/contact
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