Panda Express
Panda Express at a glancePanda Express (Food & Drink) has a unitQ Score of 69 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 4 points from 73 in the previous 30 days. The score draws on 291 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 26 % 76 Reports
- Android
- 74 % 215 Reports
Compared with similar apps
Zomato85
Panda Express69
goPuff: Drink & Food Delivery69
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductNo Response or Help Received
- ApplicationAds / AllToo Many Ads
About Panda Express
What is Panda Express?
The Panda Express app is a mobile application that allows users to order food from Panda Express restaurants quickly and conveniently. With features like menu browsing, online ordering, and easy payment options, the app makes it simple for customers to enjoy their favorite Chinese dishes anytime.
Is Panda Express safe?
The Panda Express app is relatively safe for users, including younger audiences, as it adheres to security standards like PCI and GDPR compliance. However, there are some user reports highlighting issues with payment security and customer service. While the app uses two-factor authentication to protect user data, it's important for parents to monitor app usage and payment methods to ensure safety against potential vulnerabilities.
Who owns Panda Express app?
The Panda Express app is owned by the Panda Restaurant Group, which was founded by Andrew and Peggy Cherng. They are the driving forces behind the ownership of both the restaurant chain and its app.