Chase Mobile®: Bank & Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
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Android unitQ Score
Android User Feedback
521 Reports
iOS unitQ Score
iOS User Feedback
310 Reports
User Feedback
310 Reports
521 Reports
Chase Mobile®: Bank & Invest - Latest Quality Issues
Mar 21, 2023
Nothing but problems. Checking is not even 2 weeks old already having problems. Card took 10 days to arrive even got funds deposited way before it showed. After it showed it worked maybe 5 times now everyone declines it even though there is more than enough money in there. Called support they pretty much had their thumbs up their bum with NO ANSWERS. Closing this bullsquat
Mar 21, 2023
Disappointing Checking/Savings accounts service
If you wanna save time and neurons, go with Bank of America for this. Unfortunately Chase, did close my accounts without even give me a notice! And after 1h talking non sense on the phone with the costumer service, i realized that is done. I never give reviews, but I'm so hurt because of the huge waste of time this guys made me go through 😓
Mar 21, 2023
App doesn't work
Mar 21, 2023
Fees are way too high
Mar 21, 2023
Normally I like this app, but force dark mode isn't working after the most recent (required) update
Mar 21, 2023
I just got a new phone and this app is the worse. I used to deposit my checks now I can't. Can't even install the app. The worse ever
Mar 21, 2023
Unclear with confusion with difficulty on using this website
Mar 22, 2023
This is the worst banking/credit card app ever. Extremely glitchy. Can't get anything done on it. It takes forever to update and make changes to features. I've had to change my password every time I need to access it.
Mar 22, 2023
It will not allow me to update. I really need to get into my account. Very annoying.
Chase Mobile®: Bank & Invest - Product Description
Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks.

Manage your accounts

• Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking
• Deposit a check

Manage your investments with J.P. Morgan

• Get commission-free trades for stocks, options, ETFs, mutual funds and more
• Use portfolios designed by us and matched to your goals

Payments: Convenient ways to pay

• Send and receive money with Zelle
• Schedule, edit or cancel payments for your Chase credit card and other bills
• Transfer money between your accounts

Credit Journey: Check your credit score

• Get your credit score for free
• Help shield yourself from identity fraud with credit monitoring

Budget: Get a clearer picture of your finances

• See daily spending insights at a glance
• Set up your budget and track debit/credit card transactions
• Grow your savings consistently with Autosave

Security: Keep your money safe & secure

• 24/7 fraud monitoring for unusual account activity
• Lock and unlock your account if you misplace your card
Rewards, offers & deals

• Track and redeem your Chase rewards
• Earn statement credit by using Chase Offers with eligible credit/debit cards

Connect with Chase

• Schedule a meeting with a banker
• Find the nearest Chase branches and ATMs
• Speak with a representative 24/7


• Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text.
• There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
• For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results
•  Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions.
• Options contract and other fees may apply.
• J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
• Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc.
• Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC
• Equal Opportunity Lender
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