Chase Mobile®: Bank & Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
Work at JPMorgan Chase & Co.? Unlock additional insights
30-Day Trend
Work at JPMorgan Chase & Co.? Unlock additional insights
Android unitQ Score
Android User Feedback
807 Reports
iOS unitQ Score
iOS User Feedback
377 Reports
User Feedback
377 Reports
807 Reports
Chase Mobile®: Bank & Invest - Latest Quality Issues
Oct 14, 2021
Stupid security system
Locking my account for no reason “suspicious activity” and you can only call them to unlock. And it doesnt allow you to see the account number to verifying you are yourself. The PM designed this stupid process has bo brain.
Oct 14, 2021
Is there a bank here in California where they give you your deposits in a matter of minutes and not just 100 dls? It's a hassle, it's my money, because I have to wait for them to give me everything until the next day if it's my paycheck! Seriously, there should be a DCU Bank here in California, they give you the money even if it's weekend, this bank is very bad and the staff also leaves a lot to be desired.
Oct 14, 2021
Not a good App don’t love the card
I have several credit card and bank apps. I like this one the least. I was really excited to get this card, and heard great things about its benefits. I hate the app though, I want to be notified when purchases are made on my card. The app doesn't allow that. I want a Google chrome extension, you don't have one. I currently have spent over 3,000$ on my card and have no points. That makes no sense, and yes, I have made payments. I want to be able to view my card number on the app instead of having to go get my wallet everytime I make a purchase. All and all I have not at all been impressed with Chase, or this card.
Oct 13, 2021
This app has seriously gone down in quality. Login screen animation makes me uncomfortable and sometimes I'm lost. Even within the app you there are a lot of opportunities to simplify design language!
Oct 13, 2021
I can't acces the app. I already changed my pasword 3 times and it's impossible to get in yet. reset your pasword every time? it's frustating.
Oct 13, 2021
This app sucks, so frustrating when suddenly it stopped on recognizing fingerprints. OH NO AGAIN THIS APP FAILED.
Oct 13, 2021
Lately checking checks deposited temporarily unable to view happened too many times !!!
Oct 13, 2021
Unable to Download the App
I should be able to download the App whenever I want it.
Oct 13, 2021
Why the change from a normal keyboard? Every time it would switch to rolling dials which wouldn't work. I DO NOT NEED “COOL GIMMICKS “ just old fashioned straight up keyboards etc that work ! This isn't a video game but a bank app ! I hate when web developers add dumb gimmicks to shopping websites, bank sites etc. NO GIMMICKS WANTED!
Chase Mobile®: Bank & Invest - Product Description
Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks.

Manage your accounts

• Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking
• Deposit a check

Manage your investments with J.P. Morgan

• Get commission-free trades for stocks, options, ETFs, mutual funds and more
• Use portfolios designed by us and matched to your goals

Payments: Convenient ways to pay

• Send and receive money with Zelle
• Schedule, edit or cancel payments for your Chase credit card and other bills
• Transfer money between your accounts

Credit Journey: Check your credit score

• Get your credit score for free
• Help shield yourself from identity fraud with credit monitoring

Budget: Get a clearer picture of your finances

• See daily spending insights at a glance
• Set up your budget and track debit/credit card transactions
• Grow your savings consistently with Autosave

Security: Keep your money safe & secure

• 24/7 fraud monitoring for unusual account activity
• Lock and unlock your account if you misplace your card
Rewards, offers & deals

• Track and redeem your Chase rewards
• Earn statement credit by using Chase Offers with eligible credit/debit cards

Connect with Chase

• Schedule a meeting with a banker
• Find the nearest Chase branches and ATMs
• Speak with a representative 24/7


• Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text.
• There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
• For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results
•  Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions.
• Options contract and other fees may apply.
• J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
• Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc.
• Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC
• Equal Opportunity Lender
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners