74
good
Chase Mobile®: Bank & Invest | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
1204 Reports
1204 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
116 Reports
116 Reports
User Feedback
9%
iOS
116 Reports
116 Reports
91%
Android
1204 Reports
1204 Reports
Chase Mobile®: Bank & Invest - Latest Quality Issues
Android
Dec 8, 2024
Absurd random charges after I paid off my credit card
Android
Dec 8, 2024
It's slow and not correct when you change features
Android
Dec 8, 2024
Spending planner is not updating the types of charges
Android
Dec 8, 2024
It does not protect enough, very insecure. They should have much and better quality of security with so many customers and so much money they generate from them.
Android
Dec 8, 2024
Do NOT like a service charge of $25 a month. Why??? I manage my account. That's a big hunk of money I need! I want it gone!
Android
Dec 9, 2024
For the love of all that is holy please introduce a dark mode and a bulk offers/automatic offers claim feature. It loads so slowly and it takes so much effort, plus the eye searing color scheme, that I rarely use the app or associated cards. Make it easier to use and we'll use it more. Otherwise, it's just a typical banking app designed by people who don't have design experience or use smartphones. The same you'd expect from Wells Fargo or any other major bank. It does what it needs to though.
Android
Dec 9, 2024
I try to add zelle id for a week,but never can't work out,call two coustomer no one help.
Android
Dec 10, 2024
In apple device app was fine but on android it's not letting me login and give issues with face id , password both.
Android
Dec 10, 2024
I hate that chase dosent allow customers to take screenshots of thier accounts on our cell phones. I need to screen shot sometimes.and it's not Chases business if I do.. it's the 1 thing I HATE about the Chase app..
Chase Mobile®: Bank & Invest - Product Description
Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks. Manage your accounts • Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking • Deposit a check Manage your investments with J.P. Morgan • Get commission-free trades for stocks, options, ETFs, mutual funds and more • Use portfolios designed by us and matched to your goals Payments: Convenient ways to pay • Send and receive money with Zelle • Schedule, edit or cancel payments for your Chase credit card and other bills • Transfer money between your accounts Chase Credit Journey®: Check your credit score • Take control of your credit, know where you stand, and set a score goal • Receive free identity monitoring to help keep your information safe Budget: Get a clearer picture of your finances • See daily spending insights at a glance • Set up your budget and track debit/credit card transactions • Grow your savings consistently with Autosave Security: Keep your money safe & secure • 24/7 fraud monitoring for unusual account activity • Lock and unlock your account if you misplace your card Rewards, offers & deals • Track and redeem your Chase rewards • Earn statement credit by using Chase Offers with eligible credit/debit cards Connect with Chase • Schedule a meeting with a banker • Find the nearest Chase branches and ATMs • Speak with a representative 24/7 Disclosure • Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text. • There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. • For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results • Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions. • Options contract and other fees may apply. • J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. INVESTMENT PRODUCTS: • NOT A DEPOSIT • NOT FDIC INSURED • NO BANK GUARANTEE • MAY LOSE VALUE • Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc. • Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC • Equal Opportunity Lender
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