Chase Mobile®: Bank & Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
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Android unitQ Score
Android User Feedback
753 Reports
iOS unitQ Score
iOS User Feedback
393 Reports
User Feedback
393 Reports
753 Reports
Chase Mobile®: Bank & Invest - Latest Quality Issues
Jan 21, 2022
This app is trash. Constantly making me reset my passwords and then they say it doesn't work.
Jan 20, 2022
Literally every button takes me to an error page. This is useful to check your balance and cash checks, otherwise I don't get why they have all these pages and options if, literally - and I'm not being overdramatic - LITERALLY none of them work.
Jan 20, 2022
hasn't worked in over a month. trying to uninstall and reinstall one more time. An app that doesn't work and takes up a ton of space is garbage. 1/20/22 Still no fixes. Self-directed trading will cost you money bcuz it also NEVER WORKS. Can't trade and make $ when the pages won't load. The only thing that works 100% is the "were sorry its not working now" page.
Jan 20, 2022
$20k Deposit
Why is the mobile deposit capped at $7k — very inconvenient for someone who doesn't have a local branch!! Ugh
Jan 20, 2022
Can’t use Face ID on 2 devices
Face ID cannot be enabled on 2 devices at the same time.
Jan 20, 2022
Runaround on auto phone
I was invited to speak with a technician for help on a website inquiry and then wasted 15 minutes trying to get help and access on the phone, as directed. Terrible service.
Jan 20, 2022
Awful App
It's not intuitive. Trying to book a hotel using points and the app regularly crashes and signs me out. There is no way to resume a reservation.
Jan 20, 2022
they call it Chase cause you're always chasing your money back after they steal it from you
Jan 20, 2022
Not covering debit cards
This pandemic has been going on for over 2 years now. Chase has been extremely nice to its patrons until now when someone needs to put there debit card and use it. Chase has always received there money from me with unemployment and disability or what ever I have paid my bills with and now you have cut that off recently shame on you and shame on all the people that are receiving benefits. I have not received my stimulus package but Nonresident have been getting whatever they need
Chase Mobile®: Bank & Invest - Product Description
Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks.

Manage your accounts

• Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking
• Deposit a check

Manage your investments with J.P. Morgan

• Get commission-free trades for stocks, options, ETFs, mutual funds and more
• Use portfolios designed by us and matched to your goals

Payments: Convenient ways to pay

• Send and receive money with Zelle
• Schedule, edit or cancel payments for your Chase credit card and other bills
• Transfer money between your accounts

Credit Journey: Check your credit score

• Get your credit score for free
• Help shield yourself from identity fraud with credit monitoring

Budget: Get a clearer picture of your finances

• See daily spending insights at a glance
• Set up your budget and track debit/credit card transactions
• Grow your savings consistently with Autosave

Security: Keep your money safe & secure

• 24/7 fraud monitoring for unusual account activity
• Lock and unlock your account if you misplace your card
Rewards, offers & deals

• Track and redeem your Chase rewards
• Earn statement credit by using Chase Offers with eligible credit/debit cards

Connect with Chase

• Schedule a meeting with a banker
• Find the nearest Chase branches and ATMs
• Speak with a representative 24/7


• Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text.
• There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
• For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results
•  Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions.
• Options contract and other fees may apply.
• J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
• Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc.
• Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC
• Equal Opportunity Lender
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