Chase Mobile
Chase Mobile at a glanceChase Mobile (Finance) has a unitQ Score of 58 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 5 points from 63 in the previous 30 days. The score draws on 1,782 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 38 % 673 Reports
- Android
- 62 % 1109 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Chase Mobile58
Coinbase Buy & sell Bitcoin53
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilityFails To Launch
- ApplicationStabilityDevice Not Compatible
About Chase Mobile
What is Chase Mobile?
The Chase Mobile app is a banking application that allows users to manage their Chase bank accounts conveniently from their smartphones. With the Chase Mobile app, users can check balances, pay bills, and transfer money easily, making banking simple and accessible.
Is Chase Mobile safe?
The Chase Mobile app is generally secure, featuring 128-bit encryption and a safe login process. However, users, especially younger audiences, should be cautious of potential risks like phishing scams and unauthorized access if devices are lost. Parents need to educate their kids on recognizing scams and protecting their accounts to ensure a safer experience.
Who owns Chase Mobile app?
The Chase Mobile app is owned by JPMorgan Chase & Co., a leading global financial services firm. This company provides various financial products and services through its mobile application found at chase.com.