88
good

Amex | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
Work at American Express? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at American Express? Unlock additional insights
Android unitQ Score
Android User Feedback
47%
Android
182 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
209 Reports
User Feedback
53%
iOS
209 Reports
47%
Android
182 Reports
Amex - Latest Quality Issues
Android
Apr 15, 2021
I'm tired of updates being required and I don't get notifications till I update.
Android
Apr 15, 2021
Needs to be updated Every time I try to use this app. Its screen space is wasted and can fit only 3 transactions so I have to scroll down a lot.
iOS
Apr 15, 2021
Offers Restriction
The app is great in all regards with the exception of the Amex Offers restrictions. I am only able to view 50 offers on mobile, while I can see 100 on desktop. There should not be an arbitrary restriction like this which forces me to use the website instead of the app.
Android
Apr 15, 2021
This is just to see account overview. You can't transfer money. You can't really do online banking with this app.
Android
Apr 15, 2021
Why isnt this loading? I have tried for 2 weeks now to get the update and im cut off from using the old version. Not cool. How am i to make payments? And yes, i have good internet access hence i can post this...
Android
Apr 15, 2021
Split feature with Venmo doesn't work anymore if you want to apply as statement credit. Please fix.
Android
Apr 15, 2021
Unable to even download it
iOS
Apr 15, 2021
App never works
I have a few credit cards and do not have nearly as much difficulty with any other credit card company's mobile app. I am never able to log in because there is always an error message saying the system is not responding. It is quite inconvenient and a waste of space on my phone as I am never able to use the app, month after month.
Android
Apr 14, 2021
cant update the app
Amex - Product Description
Access your American Express® account from virtually anywhere with the American Express® App. Take advantage of what your U.S. Personal, Small Business, and Corporate accounts have to offer: Track spending and rewards, find offers, pay your bill, add your Card to your mobile wallet, and enjoy features available only in the app.  

Touch ID® and Face ID® login (on supported devices) gives you quick access to features so you can get the most out of your Membership.

MANAGE YOUR ACCOUNT WITH EASE
• Activate your credit card for Apple Pay® in the Amex App, then simply unlock, tap and pay.
• Check your balance and manage you Amex account virtually anywhere.
• Go Paperless and have your billing statement, account communications and certain legal      disclosures delivered electronically.
• Freeze or unfreeze your credit card to control the purchases that go on your card.

STAY ON TOP OF YOUR SPENDING
• Track recent purchases and sort through charges by amount and date.
• Easily see your account balance and pay your Amex bill from virtually anywhere.
• Turn on AutoPay to pay your Amex bill automatically from your bank account each month.
• Check your spending power to find out if your purchase(s) will be approved*.
• Filter transactions to see spending and subtotals for each card on your account. *For Basic Card Members Only

DISCOVER AMEX OFFERS FOR:
• Shopping
• Dining
• Travel and so much more
• Add offers to your Card with just a few taps. Explore a map of nearby offers.

ENJOY PEACE OF MIND WITH REAL-TIME ALERTS
• Turn on purchase alerts to be notified when your card is charged so you can stay on top of daily spending and unexpected charges.
• Receive instant fraud alerts if suspicious activity is detected.
• Verify charges to your card with just a few taps.
• Never miss a payment with payment due reminders and alerts.

EXPLORE REWARDS AND BENEFITS
• Check your rewards balance and find ways to use Membership Rewards® points - from gift cards to credits on your statement.
• Refer a friend and earn rewards when friends and family get an American Express Card through your referral. * For eligible Card Members only.

We’d love to hear from you! Stay in touch with us using our social media pages:
Twitter: @AmericanExpress
Facebook: facebook.com/AmericanExpressUS/
Instagram: @americanexpress

*Approval based on account status at time of request
** Terms and Conditions for the Membership Rewards® program apply. Visit
membershiprewards.com/terms or call 1-800-AXP-EARN (297-3276) for more information.
Participating partners and available rewards are subject to change without notice.
The value of Membership Rewards points varies according to how you choose to use them.
To learn more, go to membershiprewards.com/pointsinfo.
App and app features are available only for eligible Card accounts in the United States.
American Express® Prepaid Cards and cards issued by non-American Express issuers are not
eligible.

To log in, Card Members must have an American Express user ID and password or create
one in the app. All access to and use of this app is subject to and governed by the American
Express End User License Agreement, Terms of Service and Privacy Statement.

Touch ID, Face ID and Apple Pay are trademarks of Apple Inc.

For J.D. Power 2020 award information, visit jdpower.com/awards.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners