Amex
Amex at a glanceAmex (Finance) has a unitQ Score of 66 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 1 point from 67 in the previous 30 days. The score draws on 420 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 84 % 352 Reports
- Android
- 16 % 68 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Amex66
Coinbase Buy & sell Bitcoin53
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
About Amex
What is Amex?
The Amex app is a mobile application provided by American Express, designed to help users manage their credit card accounts and finances. It allows users to track spending, pay bills, and access rewards all in one place.
Is Amex safe?
The Amex app can be considered safe for younger users, as it employs strong security measures like end-to-end encryption and biometric authentication. Users are protected from fraud with alerts for unusual activity. However, users should be cautious about the potential risks of unauthorized access through insecure networks, and young users may need guidance on managing their accounts responsibly.
Who owns Amex app?
The Amex app is owned by American Express Company, which is a multinational financial services corporation. American Express develops and manages the app to provide users with access to their financial services and account management.