IHG
IHG at a glanceIHG (Travel) has a unitQ Score of 85 out of 100, rated good, as the 30-day average on Nov 9, 2026, unchanged from 85 in the previous 30 days. The score draws on 212 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
85good
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
Previous 30 days85
Last 30 days85
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
212Reports
- iOS
- 25 % 53 Reports
- Android
- 75 % 159 Reports
Compared with similar apps
IHG85
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- ApplicationStabilityFails To Launch
- Customer Support & SuccessConductUnsatisfactory Behavior
- Customer Support & SuccessConductNo Response or Help Received