83
fair

Credit One Bank Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
1717 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
341 Reports
User Feedback
17%
iOS
341 Reports
83%
Android
1717 Reports
Credit One Bank Mobile - Latest Quality Issues
Android
Dec 2, 2022
It's fine until the end of payment , too many steps that make you think you are finnished, then you find out your payment didn't post and you are late on your Card Bill.
Android
Dec 2, 2022
This app has not been working for a few days now, I have Uninstaller it many times waited a day installed it and still no good. Have to call now, this app sucs now
Android
Dec 2, 2022
Don't like having the credit card. Gonna finish paying it of then cancel it.
Android
Dec 2, 2022
The security feature that doesn't let you take screenshots is sus. Why can't I keep record of my official confirmation?
Android
Dec 2, 2022
I used the Credit Protection, which I paid for, because the doctors would not allow me to return to work. Credit One only used it for 6 months, and now they call me 6 times per day to pay the rest. Capital one, which I also had, used the protection plan, to pay off the card. Credit one was good, but the customer service is useless. How am I to pay the card off, when the doctors will not allow me to return to work, and one you use the protection play for my reason, it is no longer able to pay mor
Android
Dec 2, 2022
I love having the card but the app itself gets one star. Every other day the app has a problem. In the last 72hrs I've deleted and reinstalled the app over 15 times. Doesn't matter which way I signed in the app never loads. I just logged in using the web browser.
Android
Dec 2, 2022
This card is the worst,every payment post late so you have late fees if if you pay before your date and you can never reach a live operator I'm paying my card off and destroy it I wish I could have given them 1/2 star
Android
Dec 2, 2022
Kind of a garbage app. Hard to navigate and get things done. Customer support is non existent if you need any help.
Android
Dec 2, 2022
Currently not impressed.. still haven't received deposits for bank verification on mobile app.. even called and they claimed they resent it. Due date is coming, forcing me to use their express pay for almost 5 bucks.. that will add up quickly. I'm always throwing extras on my cards, paid weekly. Mayne change if fixed. Omy other card wasn't this difficult to set up.
Credit One Bank Mobile - Product Description
Conveniently manage your credit card accounts with the Credit One Bank Mobile App. Schedule payments and review account activity, balances, payment history, offers, and more!

FAST AND SECURE ACCOUNT ACCESS
Fast and secure sign-in with Face ID® and Touch ID® (available on capable devices) 
Use Quick View to see a snapshot of your account without signing in

ENJOY ON-THE-GO ACCOUNT ACCESS
Schedule, edit, or cancel payments
Change your payment due date
Check your balance and available credit, and view recent transactions or monthly statements
Access your Free Online Experian Credit Score 
Manage your profile and account settings
Easily manage multiple accounts
Enroll in paperless documents and statements to keep your account information secure and ensure important communications won't get lost in the mail

OFFERS & DEALS
View the latest offers and More Cash Back Rewards on purchases at participating merchants 
View exclusive credit card offers

STAY INFORMED
Easy access to Help & Support contact information
Use our chat feature for instant answers to your questions
View a full list of frequently asked questions and answers
Choose how you get alerts, including mobile notifications, email, and text
Set up notifications for important account activity, payment reminders, and special offers 
Get notified when rewards and exclusive credit card offers are available
Receive alerts of fraudulent activity is suspected on your account
Want to improve your unitQ Score by 20% within 30 days?
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