86
good

Credit One Bank Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
2692 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
436 Reports
User Feedback
14%
iOS
436 Reports
86%
Android
2692 Reports
Credit One Bank Mobile - Latest Quality Issues
Android
May 14, 2021
So far i have had zero issues using this app and none with the creditor either. So far i am satisfied with it all. Update: this app was great for the past few months but over the last 4 days i cant use the app at all. It opens, lets me sign in with biometrics and then displays a message that the site is under maintenance. When will this be resolved?
Android
May 14, 2021
Everytime I use it I have to reboot my phone first
Android
May 14, 2021
Kept timing out due to inactivity while I was in the middle of typing things in
iOS
May 14, 2021
Doesn’t run smoothly
I was trying to make a payment using this app thinking it would be easier then mailing my payment however it kept logging me out and after 3 to 4 attempts was able to make my payment if it becomes to stressful i will make mail ins
Android
May 14, 2021
I hope to this version improves the overall functionality of this app. The previous version's many issues were for me; fingerprint reading wouldn't sign me in & the overall design wasn't very intuitive.
Android
May 14, 2021
The posting time for payments takes forever. They charge an additional $9.95 for an express payment. Even after acknowledging certain notifications they won't go away. Not the best card I've ever had.
iOS
May 13, 2021
Worse app
The app Crashes a lot and you guys don't provide auto pay services which really hurt my credit score after multiple missed payments
Android
May 13, 2021
Constantly times out, log in multiple time, awful
iOS
May 13, 2021
Review
Not letting me use it and asking to update when I'm not at home and do not have my wifi data?? Awesome!! 👍 one star off.
Credit One Bank Mobile - Product Description
Conveniently manage your credit card accounts with the Credit One Bank mobile app. Schedule payments and review account activity, balances, payment history, offers and more!

FAST AND SECURE ACCOUNT ACCESS
Fast and secure sign in with Face ID® and Touch ID® (available on capable devices)
Use Quick View to see a snapshot of your account without signing in

ENJOY ON-THE-GO ACCOUNT ACCESS
Schedule, edit or cancel payments
Change your payment due date
Check your balance and available credit, and view recent transactions or monthly statements
View your Free Online Experian Credit Score & Summary and see what factors contribute to your score
Manage your profile and account settings
Easily manage multiple accounts
Enroll in paperless documents and statements to keep your account information secure and ensure important communications won't get lost in the mail

OFFERS & DEALS
View the latest offers and More Cash Back Rewards on purchases at participating retailers
View exclusive credit card offers

STAY INFORMED
Easy access to Help & Support contact information
Use our chat feature for instant answers to your questions
View a full list of frequently asked questions and answers
Choose how you get alerts including mobile notifications, email, and text 
Set up notifications for important account activity, payment reminders and special offers
Get notified when exclusive credit card offers and rewards are available  
Receive alerts if fraudulent activity is suspected on your account
Want to improve your unitQ Score by 20% within 30 days?
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