Sam's Club
Sam's Club at a glanceSam's Club (Shopping) has a unitQ Score of 55 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 4 points from 59 in the previous 30 days. The score draws on 1,898 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 48 % 918 Reports
- Android
- 52 % 980 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
Sam's Club55
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
- ApplicationStabilitySlow Performance
About Sam's Club
What is Sam's Club?
The Sam's Club app is a mobile application designed to help members access all the benefits of their Sam's Club membership easily. Through the app, users can shop, find deals, manage their membership, and scan products for instant savings, all from their smartphones.
Is Sam's Club safe?
The Sam's Club app offers several security measures, including end-to-end encryption and secure payment systems to protect users' data. However, privacy risks exist, as the app collects personal information, which can be a concern for younger users. Parents should monitor their children's usage to ensure safe behavior and privacy management while using the app.
Who owns Sam's Club app?
The Sam's Club app is owned by Walmart Inc., which is the parent company of Sam's Club. Walmart operates both Walmart and Sam's Club stores, providing various services and products to customers.