76
good

Lyft | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
3530 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
1110 Reports
User Feedback
24%
iOS
1110 Reports
76%
Android
3530 Reports
Lyft - Latest Quality Issues
Android
Mar 26, 2024
I was charged $20 to get my backpack back because my driver left me at my first stop. So, not only did I pay for an incomplete service, I had to pay for the driver's mistake. I tried to get help with this issue, but you can't talk to anyone. All I got was a computer generated response. Also the price of any ride goes up after the fact. I think the cause of that is the absolute ridiculous route their gps gives.
Android
Mar 26, 2024
Why is rate going every summer the drive rate up not satisfied
Android
Mar 26, 2024
too expensive and not always accurate
Android
Mar 27, 2024
Let me say that it don't make any sense if it say I pay this amount take that amount Everytime youa take more money than you should right now I have 4 different holds on my card and I took 2 rides last night and how the hell I have to pay for your mistakes need to talk to a person and you can't!! Bs
Android
Mar 27, 2024
The app will not download
Android
Mar 27, 2024
I don't like I can't call customer service when there's an issue. I will give 5 stars when that is resolved
Android
Mar 27, 2024
I like the app but rides be too expensive when I'm going only 6 minutes away
Android
Mar 27, 2024
Lyft didn't refund me but Mario made up for it
Android
Mar 27, 2024
I have used this app Jun 2023. And now again am trying to use it but I couldn't access my account with my phone number given and even with my email address given. Not a user friendly this app. Frustrating. 😔🙄🙄🙄
Lyft - Product Description
Get where you’re going with Lyft.

Whether you’re catching a flight, going out for the night, commuting to the office, or running errands in a rush, the Lyft app offers you multiple ways to get there.

EASY TO USE
Enter your destination. See your route and ride cost up front. Choose Priority Pickup to get going quick. Boom. Done. Simple

CHOOSE YOUR WHEELS
Choose from Wait & Save, Priority Pickup, Bikes & Scooters, Lyft XL, Lyft Lux, Transit, or even Rentals.

AFFORDABLE RIDES
Our Wait & Save option helps you get around for less. And you can find the fastest public transit routes, too.

* Lyft ride types may vary by region. Check the app to see what is available in your city.
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Prices vary based on market condition.

By downloading the app, you agree to allow Lyft to collect your device's language settings.
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