Citymapper: Directions For All Your Transportation
Citymapper: Directions For All Your Transportation at a glanceCitymapper: Directions For All Your Transportation (Navigation) has a unitQ Score of 77 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 1 point from 76 in the previous 30 days. The score draws on 494 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Location Incorrect and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 46 % 227 Reports
- Android
- 54 % 267 Reports
Compared with similar apps
Citymapper: Directions For All Your Transportation77
Waze Navigation & Live Traffic74
MAPS.ME: Offline Maps, GPS Nav71
Hammer: Truck GPS Navigation Maps, Routes & Paths60
MapQuest: Directions, Maps & GPS Navigation60
Sygic GPS Navigation & Offline Maps55
HERE WeGo Maps & Navigation50
Google Maps - Transit & Food45
TomTom GO Navigation - GPS Maps & Live Traffic22
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLocationLocation Incorrect
- Customer Support & SuccessConductUnsatisfactory Behavior
- Customer Support & SuccessConductNo Response or Help Received
- ApplicationApp WidgetWidget Not Working
About Citymapper: Directions For All Your Transportation
What is Citymapper: Directions For All Your Transportation?
Citymapper: Directions For All Your Transportation is an app that helps users find the best routes and modes of travel in cities. It provides real-time information on public transport, walking, biking, and ride-sharing options to make commuting easier.
Is Citymapper: Directions For All Your Transportation safe?
Citymapper can be safe for younger audiences, as it provides features like trip sharing for safety. However, it does collect user location data and requires an internet connection, which raises privacy concerns. Users, particularly younger ones, should be aware of potential risks related to data security and public exposure while sharing routes with others.
Who owns Citymapper: Directions For All Your Transportation app?
The Citymapper: Directions For All Your Transportation app is owned by Via Transportation, a New York-based tech company. They acquired Citymapper in March 2023 to enhance their transit technology offerings.