79
fair

Citymapper: All Your Transport | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
457 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
161 Reports
User Feedback
26%
iOS
161 Reports
74%
Android
457 Reports
Citymapper: All Your Transport - Latest Quality Issues
iOS
Dec 2, 2022
Bugs are making the app too unreliable
I love Citymapper but recently I’ve been running into bugs where routes are being messed up and I’m now at the point where I need to check anything several times to see if the information is right. This has happened in multiple cities and I can see the right info in live view but it’s missing info in planning view so I know it’s a bug and not a data issue. Can’t rely on this to get me places on time. Shame as this used to be my reference as to what a fantastic app is, but it’s just too unreliable and glitchy.
Android
Dec 2, 2022
I left messages about the problem on customer services through their website. Even though I wrote the message in English, it didn't happen. I have not been able to use my club membership for 1 month. Berbar is a customer experience
Android
Dec 2, 2022
The functionality is even cool, but it is very restricted to the capital. You can't choose a train station from the metropolitan area, for example. And the value is annual and expensive.
Android
Dec 2, 2022
None since we are forced to pay to have the bus rides. I will remove the application
Android
Dec 2, 2022
Bought a new phone and the annual club pass membership I paid for didn't come over to the new phone on the account. Reached out to customer services twice but never heard back. £20 down the drain
Android
Dec 3, 2022
Times fail because they are not considered transflow times.
iOS
Dec 3, 2022
Not supporting in Israel
Not working in israel
Android
Dec 3, 2022
I had ordered for a pass and they took the initial payment and have not yet delivered my pass. Its been more than 2weeks since I have ordered. Such a pathetic service.
Android
Dec 4, 2022
For Moscow, after transport changes, unfortunately, the real time to the bus has ceased to be shown, the schedule is very inaccurate and it is impossible to focus on it at all, in addition, in some places the names of the stops have not been changed. The application, alas, became useless for me, stopped using it and think about deleting
Citymapper: All Your Transport - Product Description
Instantly compare your travel options in real-time across all transport modes globally!

Easily navigate your city with turn-by-turn directions for all your public transportation, walking, cycling and scooter trips.

THOUSANDS OF 5 STAR REVIEWS

* "This is my favorite transit app. Full-featured and a breeze to use. I really appreciate the Uber integration."

* "Only way to get around NYC and Chicago. Easy and accurate. Download this one NOW"

* "I love it. It’s the best thing since zippers, peanut and jelly and 1 TB thumb drives"

* "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc.) into one seamless app"

FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. Discover routes you never knew existed

HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, we even help you avoid no-parking zones. We take care of the logistical thinking so you are free to enjoy the ride

EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, hop on a shared bike or find the nearest e-scooter all from within the app. Our partners include: Uber, Lyft, JUMP, Lime, Bird, Spin, Skip, Scoot, Citi Bike, JerseryBike, Bluebikes, Indego, CaBi, Divvy, Metro Bike, Breeze, Bay Wheels, Healthy Ride, Relay, BCycle, SA Bike Share, GREENbike, Grid, RTC Bike, BIKETOWN, Biki 

BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or ferry again. Follow your bus / train as it's approaching on a real-time map, see the best train car to board, get alerted when it's time to get off, and get in and out from the best exit at any subway / train station 

PERSONALIZE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. Subscribe to your favorite subway, train, bus or ferry line for automatic disruption, delay, and status alerts

GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. Share any location or address: one tap for others to get directions

TRAVEL OFFLINE ► Access offline the official NYC subway map, Manhattan bus map, Brooklyn bus map, Queens bus map, DC metro map, Muni Metro map, and more

CITY COVERAGE ► New York City | Chicago | Los Angeles | San Francisco | Washington DC | Boston | Philadelphia | Seattle | Miami | Atlanta | Portland | Denver | Baltimore | San Diego | Minneapolis | Houston | Phoenix | Dallas | Las Vegas | Pittsburgh | Honolulu | Salt Lake City | San Antonio | St. Louis |  Cleveland | Austin   

+ Many more worldwide! See the full list and vote for the next one in the app or at https://citymapper.com/cities

TRANSIT AGENCIES ► We use open data from transit agencies in the cities we cover, including: MTA | CTA | LA Metro | MBTA | WMATA | SEPTA | NJ Transit | Muni | BART | King Bus | MARTA | LIRR | RTD | TriMet | Metro-North Railroad | PATH | Houston METRO | San Diego MTS | Miami-Dade Transit | Metro Transit | METRA | RTC Bus | TheBus | Port Authority | DART | AC Transit | Sound Transit | UTA | OCTA | VIA | PTD | Metro Transit | RTA | Capital Metro | Broward County Transit Division | NY Waterway Ferries | Washington State Ferries | LBT | Nassau Inter County Express (NICE)| Valley Metro | Metrolink | Santa Monica Big Blue Bus (BBB)

KEEP IN TOUCH ► If you have questions or feedback or something we may have missed in your city email us at support@citymapper.com

Like us on Facebook: http://facebook.com/thecitymapper

Follow us on Twitter: http://twitter.com/Citymapper

Visit our website: http://citymapper.com
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