Quality degradation at Citymapper: All Your Transport  
Users report higher volume of Quality Issues than usual
72
fair

Citymapper: All Your Transport | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
77%
Android
503 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
149 Reports
User Feedback
23%
iOS
149 Reports
77%
Android
503 Reports
Citymapper: All Your Transport - Latest Quality Issues
Android
Oct 21, 2021
Very handy with one big problem. No downloadable maps for offline mode. Other travel apps do, so for now Citymapper is useless for me. Especially during European trips were cellular can be sketchy and $. Also, the lack of settings is a bit unsettling.
iOS
Oct 21, 2021
Missing a few features
Needs the option to add more than one destination along a route
iOS
Oct 20, 2021
Very buggy
It's very annoying when you want to check a bus or train departure time on your fav stops and you can't because app shows a green wallpaper on a half of phone screen!
Android
Oct 20, 2021
If a transaction fails you can't retry manually. Making sure the card that is charged has enough funds on it and waiting the stated 48 hours does nothing. I did this and my pass is still locked! I've submitted a request to cancel my subscription now, which means all my history and credit with city mapper will be destroyed 😔. Furthermore, I'll have to reapply to continue. Sorry for the bad review, but why isn't there an option to manually trigger a payment when a transaction fails?
Android
Oct 20, 2021
Bad. For some time now he no longer has given precise indications and the routes are complex. He suggests me 5 public transport but with 3 you actually arrive at the same time and with less effort. In addition, it is not updated in real time so the inefficiencies or failures are not communicated. Metro with replacement bus not detected, work in progress not detected. I do not deactivate it just because it gives me indications in principle then I do my own business.
Android
Oct 20, 2021
the app was very nice but over the last few weeks it has been constantly giving connection error and showing no route
Android
Oct 20, 2021
Something is wrong with the app .Time table is not up to date .Never show all the option...Or its show the more complicated way to get A to B .
iOS
Oct 19, 2021
Loafer!!
Already you are not able to update your application for years for phones without Google (huawei) and now I realize that even on my iPad Pro no application optimize for iPad yet Moovit it is the case and even on huawei it works very well. Wake up a little before it's too late.
Android
Oct 19, 2021
Gives incorrect directions, uses wrong GPS location, does not give arrival warnings or updates on time during ride or walking. This app is horrible.
Citymapper: All Your Transport - Product Description
Instantly compare your travel options in real-time across all transport modes globally!

Easily navigate your city with turn-by-turn directions for all your public transportation, walking, cycling and scooter trips.

THOUSANDS OF 5 STAR REVIEWS

* "This is my favorite transit app. Full-featured and a breeze to use. I really appreciate the Uber integration."

* "Only way to get around NYC and Chicago. Easy and accurate. Download this one NOW"

* "I love it. It’s the best thing since zippers, peanut and jelly and 1 TB thumb drives"

* "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc.) into one seamless app"

FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. Discover routes you never knew existed

HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, we even help you avoid no-parking zones. We take care of the logistical thinking so you are free to enjoy the ride

EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, hop on a shared bike or find the nearest e-scooter all from within the app. Our partners include: Uber, Lyft, JUMP, Lime, Bird, Spin, Skip, Scoot, Citi Bike, JerseryBike, Bluebikes, Indego, CaBi, Divvy, Metro Bike, Breeze, Bay Wheels, Healthy Ride, Relay, BCycle, SA Bike Share, GREENbike, Grid, RTC Bike, BIKETOWN, Biki 

BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or ferry again. Follow your bus / train as it's approaching on a real-time map, see the best train car to board, get alerted when it's time to get off, and get in and out from the best exit at any subway / train station 

PERSONALIZE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. Subscribe to your favorite subway, train, bus or ferry line for automatic disruption, delay, and status alerts

GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. Share any location or address: one tap for others to get directions

TRAVEL OFFLINE ► Access offline the official NYC subway map, Manhattan bus map, Brooklyn bus map, Queens bus map, DC metro map, Muni Metro map, and more

CITY COVERAGE ► New York City | Chicago | Los Angeles | San Francisco | Washington DC | Boston | Philadelphia | Seattle | Miami | Atlanta | Portland | Denver | Baltimore | San Diego | Minneapolis | Houston | Phoenix | Dallas | Las Vegas | Pittsburgh | Honolulu | Salt Lake City | San Antonio | St. Louis |  Cleveland | Austin   

+ Many more worldwide! See the full list and vote for the next one in the app or at https://citymapper.com/cities

TRANSIT AGENCIES ► We use open data from transit agencies in the cities we cover, including: MTA | CTA | LA Metro | MBTA | WMATA | SEPTA | NJ Transit | Muni | BART | King Bus | MARTA | LIRR | RTD | TriMet | Metro-North Railroad | PATH | Houston METRO | San Diego MTS | Miami-Dade Transit | Metro Transit | METRA | RTC Bus | TheBus | Port Authority | DART | AC Transit | Sound Transit | UTA | OCTA | VIA | PTD | Metro Transit | RTA | Capital Metro | Broward County Transit Division | NY Waterway Ferries | Washington State Ferries | LBT | Nassau Inter County Express (NICE)| Valley Metro | Metrolink | Santa Monica Big Blue Bus (BBB)

KEEP IN TOUCH ► If you have questions or feedback or something we may have missed in your city email us at support@citymapper.com

Like us on Facebook: http://facebook.com/thecitymapper

Follow us on Twitter: http://twitter.com/Citymapper

Visit our website: http://citymapper.com
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