MapQuest: Directions, Maps & GPS Navigation
MapQuest: Directions, Maps & GPS Navigation at a glanceMapQuest: Directions, Maps & GPS Navigation (Navigation) has a unitQ Score of 60 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 11 points from 71 in the previous 30 days. The score draws on 980 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Location Incorrect and Force Closing Or Crashing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 11 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 36 % 350 Reports
- Android
- 64 % 630 Reports
Compared with similar apps
Citymapper: Directions For All Your Transportation77
Waze Navigation & Live Traffic74
MAPS.ME: Offline Maps, GPS Nav71
MapQuest: Directions, Maps & GPS Navigation60
Hammer: Truck GPS Navigation Maps, Routes & Paths60
Sygic GPS Navigation & Offline Maps55
HERE WeGo Maps & Navigation50
Google Maps - Transit & Food45
TomTom GO Navigation - GPS Maps & Live Traffic22
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLocationLocation Incorrect
- ApplicationStabilityForce Closing Or Crashing
- ApplicationStabilitySlow Performance
- ApplicationAds / AllToo Many Ads
About MapQuest: Directions, Maps & GPS Navigation
What is MapQuest: Directions, Maps & GPS Navigation?
MapQuest: Directions, Maps & GPS Navigation is a mobile application that helps users find directions and navigate using maps. It provides real-time GPS navigation, routing options, and features like traffic updates and location searches to make travel easier.
Is MapQuest: Directions, Maps & GPS Navigation safe?
The MapQuest app is generally safe for users, including younger audiences, as it is rated 'Everyone' and focuses on privacy, featuring no ads or data selling. However, it does collect location and performance data, which may raise privacy concerns depending on the user's age and understanding of data sharing practices. Users should remain aware of potential risks and ensure they use the app responsibly.
Who owns MapQuest: Directions, Maps & GPS Navigation app?
The MapQuest: Directions, Maps & GPS Navigation app is owned by System1, Inc. This company is known for its consumer mapping services and recently completed the acquisition of MapQuest.