68
poor
Chick-fil-A | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
328 Reports
328 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
162 Reports
162 Reports
User Feedback
33%
iOS
162 Reports
162 Reports
67%
Android
328 Reports
328 Reports
Chick-fil-A - Latest Quality Issues
Android
May 23, 2023
I think it's getting to overpriced but it's just not my thing my daughter's thing
Android
May 23, 2023
Rewards are awesome but hate how often it logs me out of my app.
Android
May 23, 2023
Can't use the app since the last update. The location services will not update to find my closest restaurant.
Android
May 23, 2023
This app really need to be revamped. It's horrible. You try to place an order and it always get stuck at the screen where it asks if you need napkins, no continue button on that screen. It never allows you to place the order thru the app. I always have to go on the main website to place an order or go in person and place an order. The only good thing about the app is, it keeps track of your points and rewards.
Android
May 24, 2023
I ordered breakfast at 730. I arrived at the restaurant at 735 and I checked in only to wait at 750 still no food without any explanation. Chick-fil-A lost a loyal customer
iOS
May 24, 2023
👎🏽
Doesn't allow you to claim free offers
iOS
May 24, 2023
Crashes
Randomly I can't even open the app now. Crashes at start
iOS
May 24, 2023
Almost perfect but can’t customize my Market Salas
Great app with one problem. I want to order a Market Salad without blue cheese but there is no way to do so in the app. Discussed with in store staff and they were surprised that the app prevented custom orders on the Marker Salad
Android
May 25, 2023
Why do I need a new phone just to download a new my Chick-fil-A app I've had this phone and I don't want a new phone to download your app 5,G samsung.
Chick-fil-A - Product Description
Welcome to the Chick-fil-A® App. Earn points, redeem available rewards of your choice and reach new tiers with increasing benefits. FEATURES 1. Mobile ordering – Place your order through your phone, choose your preferred pick-up method, and let us know when you arrive. 2. Earn points – Earn points with every purchase by scanning your QR code, paying with Chick-fil-A One™, or placing mobile orders at Chick-fil-A. 3. Redeem rewards – Use your points to redeem available food rewards of your choice. 4. Customized menu – We’ll remember what you like and – even better – how you like it.
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