good

Chick-fil-A | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

9 Points Past 7 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

71%

Android
366 Reports

iOS unitQ Score

iOS User Feedback

29%

iOS
149 Reports

User Feedback

29%

iOS
149 Reports

71%

Android
366 Reports

Chick-fil-A - Latest Quality Issues

Android

Dec 2, 2023

I should not have to go through another app to login to your app. This is stupid. Uninstalling until this is resolved. Sad to because I usually order a lot of chick fil a.

Android

Dec 2, 2023

I keep trying to place an order, but all I get is a sorry message. I just wanted to treat myself to a Peppermint shake, but Chickfila has decided that they do not want to function. This sucks. I am deleting this app, and reposting this review on Chick-fil-A's social media sites. This app is useless.

Android

Dec 2, 2023

Every time I try to order through the app for delivery I get 'sorry we are having trouble with your order' no matter how many times I hit "get total". Can't even use the app to order and we can't redeem or earn points using the webpage.

Android

Dec 2, 2023

It's an easy app yo order, but I have hot into some events when the order doesn't show up and the I order again and I am charged twice. I would give it a five if not for that.

Android

Dec 2, 2023

Tried this app three times. I wasn't able to complete my order any time. The first time they couldn't find my store which is a mile away. The last time it wouldn't accept my payment. I'm done with this app

Android

Dec 3, 2023

App is very slow, if you close out of it you lose everything in your order, when you place an order it sends notifications but disappears in the app....so many issues. I dread using it but the rewards add up.

Android

Dec 3, 2023

Could not find the mini trays on the app. But still tried to create an account and after entering my info the create account button remained greyed out and would not create it.

Android

Dec 3, 2023

Not working in Puerto Rico

Android

Dec 3, 2023

The app will not even load. I cannot sign, the menu will not load and as always the Pp is slow.

Chick-fil-A - Product Description

Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead. Chick-fil-A One® Members can receive points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits.

FEATURES
1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home or out and about.

2. Order Ahead – Place your order through your phone and pay, choose your preferred pick-up method, and let us know when you arrive.

3. Receive points – Receive points with every qualifying purchase by scanning your QR code in the Chick-fil-A® App, paying with your Chick-fil-A One® digital gift card, or placing mobile orders at participating Chick-fil-A® restaurants.

4. Redeem rewards – Use your points to redeem available rewards of your choice, including: free food rewards, birthday rewards, meal donations and more.

5. Personalized menu – We’ll remember what you like and – even better – how you like it.

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