77
good

Chick-fil-A | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
366 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
149 Reports
User Feedback
29%
iOS
149 Reports
71%
Android
366 Reports
Chick-fil-A - Latest Quality Issues
Android
Dec 2, 2023
I should not have to go through another app to login to your app. This is stupid. Uninstalling until this is resolved. Sad to because I usually order a lot of chick fil a.
Android
Dec 2, 2023
I keep trying to place an order, but all I get is a sorry message. I just wanted to treat myself to a Peppermint shake, but Chickfila has decided that they do not want to function. This sucks. I am deleting this app, and reposting this review on Chick-fil-A's social media sites. This app is useless.
Android
Dec 2, 2023
Every time I try to order through the app for delivery I get 'sorry we are having trouble with your order' no matter how many times I hit "get total". Can't even use the app to order and we can't redeem or earn points using the webpage.
Android
Dec 2, 2023
It's an easy app yo order, but I have hot into some events when the order doesn't show up and the I order again and I am charged twice. I would give it a five if not for that.
Android
Dec 2, 2023
Tried this app three times. I wasn't able to complete my order any time. The first time they couldn't find my store which is a mile away. The last time it wouldn't accept my payment. I'm done with this app
Android
Dec 3, 2023
App is very slow, if you close out of it you lose everything in your order, when you place an order it sends notifications but disappears in the app....so many issues. I dread using it but the rewards add up.
Android
Dec 3, 2023
Could not find the mini trays on the app. But still tried to create an account and after entering my info the create account button remained greyed out and would not create it.
Android
Dec 3, 2023
Not working in Puerto Rico
Android
Dec 3, 2023
The app will not even load. I cannot sign, the menu will not load and as always the Pp is slow.
Chick-fil-A - Product Description
Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead. Chick-fil-A One® Members can receive points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits.

FEATURES
1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home or out and about.

2. Order Ahead – Place your order through your phone and pay, choose your preferred pick-up method, and let us know when you arrive.

3. Receive points – Receive points with every qualifying purchase by scanning your QR code in the Chick-fil-A® App, paying with your Chick-fil-A One® digital gift card, or placing mobile orders at participating Chick-fil-A® restaurants.

4. Redeem rewards – Use your points to redeem available rewards of your choice, including: free food rewards, birthday rewards, meal donations and more.

5. Personalized menu – We’ll remember what you like and – even better – how you like it.
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