50
poor

Chick-fil-A | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
483 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
158 Reports
User Feedback
25%
iOS
158 Reports
75%
Android
483 Reports
Chick-fil-A - Latest Quality Issues
Android
Dec 4, 2022
Fix the survey via the app. The past 4 app surveys have stopped at step 6, each time. Thank you for fixing it.
Android
Dec 4, 2022
This app used to be very helpful to ensure my order was at least submitted correctly every time. They recently ruined it by removing the ability to specify ANY special instructions. Ever since something has been wrong with my order almost EVERY SINGLE TIME. Please put the app back like it was!!
Android
Dec 4, 2022
Love Chik Fil A...this app is useless. ALWAYS have a problem logging in to my account
Android
Dec 4, 2022
The app has not worked in months. When I sign in it brings me to a website to sign in. Unlike when it worked you signed in directly with the app. Sign in on the weblink does nothing. So i have not gotten credit for purchases, cant use my reward point or order online. The app used to be great but this has been over 4 months. I have uninstalled, reinstalled and cleared cache.
Android
Dec 4, 2022
Location doesn't work. Can't tell that I'm close or even in the parking lot
Android
Dec 4, 2022
Went to order food online. Went to press I'm here, the app gave an error message and won't show proof that I bought food. This has happened a few times
Android
Dec 4, 2022
I can't even log into my app and it keeps freezing. I made sure everything was up ro date but it has not fixed anything.
Android
Dec 4, 2022
Terrible app doesn't register your distance from the restaurant correctly, so they don't make your order when they should make the app completely pointless from a time-saving standpoint
Android
Dec 5, 2022
How am I here and it doesn't detect it? Then sends me an update and when i open the app, it looks like ove already receivedy order, ready to place a new one? Used to be good but now this app is garbage
Chick-fil-A - Product Description
Welcome to the Chick-fil-A® App. Earn points, redeem available rewards of your choice and reach new tiers with increasing benefits.

FEATURES
1. Mobile ordering – Place your order through your phone, choose your preferred pick-up method, and let us know when you arrive.  

2. Earn points – Earn points with every purchase by scanning your QR code, paying with Chick-fil-A One™, or placing mobile orders at Chick-fil-A.

3. Redeem rewards – Use your points to redeem available food rewards of your choice.

4. Customized menu – We’ll remember what you like and – even better – how you like it.
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