75
fair

Chick-fil-A | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
662 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
146 Reports
User Feedback
18%
iOS
146 Reports
82%
Android
662 Reports
Chick-fil-A - Latest Quality Issues
Android
Apr 21, 2021
Super slow way to place an order. This app takes way too much bandwidth and can take forever to sign in. I walked a mile to the closes restaurant and in that time was still not able to place an order because it was still loading. I place the order at the counter and picked it up. The app was still loading. Fail.
Android
Apr 21, 2021
its handy but regularly delayed in sending order. also employees dont know how to help with it
Android
Apr 20, 2021
Map never works to order curbside
Android
Apr 20, 2021
Won't let you add a table number anymore. You used to just click a button at the end of your order, it's not even an option anymore, so employees just have to awkwardly shamble around asking if the food is yours and people say yes and steal your food. It's so awkward, and I hate complaining because the employees always get in trouble but it's not their fault, it's this app. I want to be able to enter my table number again. Very annoyed.
Android
Apr 20, 2021
Been very laggy, loads endlessly have to close and reopen and start over
Android
Apr 20, 2021
All this because I can't walk in to get a damn drink.
Android
Apr 20, 2021
Doesn't work :-)
Android
Apr 19, 2021
App seems to work fine most of the time. Every time you go to select a pickup type, it pauses music. I'm a big music guy, so this stupid bug is infuriating on its own. Plus the app just randomly decides it won't want to load my favorites, or let me click to get out of the favorites menu.
Android
Apr 19, 2021
App will not function all the time. Have problems logging into to place order.
Chick-fil-A - Product Description
Welcome to the Chick-fil-A® App. Earn points, redeem available rewards of your choice and reach new tiers with increasing benefits.

FEATURES
1. Mobile ordering – Place your order through your phone, choose your preferred pick-up method, and let us know when you arrive.  

2. Earn points – Earn points with every purchase by scanning your QR code, paying with Chick-fil-A One™, or placing mobile orders at Chick-fil-A.

3. Redeem rewards – Use your points to redeem available food rewards of your choice.

4. Customized menu – We’ll remember what you like and – even better – how you like it.
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