Quality degradation at Discover Mobile  
Users report higher volume of Quality Issues than usual
41
poor

Discover Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
50%
Android
103 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
104 Reports
User Feedback
50%
iOS
104 Reports
50%
Android
103 Reports
Discover Mobile - Latest Quality Issues
Android
Apr 21, 2024
Yeah it's okay the rewards don't really work right and it'll give you categories into half the time it doesn't give you the 5% like it should
Android
Apr 22, 2024
Credit score updates aren't always accurate.
Android
Apr 22, 2024
They'll recharge your money on several. Customer service is nonexistent. Absolutely BS
iOS
Apr 22, 2024
Statements won’t open
So there is bug introduced because opening statements is now a 2 step process. First you get a front page preview. Then you are asked to open the statement, with a disclaimer on it. So you KNOW it doesn't always work but you give no help to users who haven't a clue what setting might be blocking the open. The app just HANGS and you have to kill it and go back to the web site. IPad OS.
iOS
Apr 23, 2024
Direct deposit time
My direct deposit posted faster with Current than Discover and they don't even hold anything. I get paid at 11:30am and Discover posted my direct deposit later than that. So I switched back over to Current :)
Android
Apr 23, 2024
Disappointed I was giving a check with my name on it and I deposited it and fir some reason without asking me they decided to drop me thinking I did it on purpose and I didn't I can't believe that this bank are any bank would do sure thing
iOS
Apr 23, 2024
Discover bank
Everyone always says “use discover they are great”. But I've had the exact opposite experience. First couldn't deposit more then 500 so stopped using it and had overdraft protection and it still has me in negatives. I can't even find a way to close the account .
Android
Apr 24, 2024
Over all this app is great, and user friendly! My only issue is that it REQUIRES updating way to frequently, and each time it does, the app takes up more storage space on my device. For someone with limited storage, you'll have to find something to delete or uninstall on your device each time before you can update it, or else it won't work.
Android
Apr 24, 2024
I tried to log in with finger print as I have done for years. I could not enable it. I submitted all the requsted information to rest the username and password, did not work. keeps saying " uour account has changes, you need...". It doesn't finish the instructions,, it just stops after " you need"...It's frustrating
Discover Mobile - Product Description
You can manage your Discover credit card and bank accounts conveniently and securely from anywhere, using Discover’s Mobile App. Check your account balance, view your account info, make and edit payments, add your card into Apple Pay, manage your rewards, and more - all from your mobile device.

Do you have questions or comments about Discover’s Mobile App? Email us at: mobappqs@service.discovercard.com.

FAST ACCOUNT ACCESS
• Log in quickly with a 4-digit Passcode
• Log in faster with Discover Touch ID, available for users with Discover passcode enabled on an eligible device – not supported on modified or jailbroken devices
• Enable Quick View to view account information without logging in

MANAGE YOUR DISCOVER CREDIT CARD ACCOUNT
• Check your balance and available credit, and view or download monthly statements
• View and search transaction activity
• Make payments and edit or cancel pending payments
• Redeem rewards, in any amount, as a statement credit towards your monthly bill, including your minimum payment due
• Redeem rewards, in any amount, as an electronic deposit to your bank account
• Redeem rewards for gift cards starting at only $5. Plus, get an added bonus on every card
• Link your Discover card to your Amazon and PayPal accounts to make it easier to earn and pay with rewards for eligible purchases at checkout 
• View your FICO® Credit Score* for free and learn what it means to lenders
*See FICO® Credit Score terms at Discover.com/FICO
• Freeze or unfreeze your account to prevent new purchases, cash advances, and balance transfers
• Add your card into Apple Pay to use for purchases in-store on eligible devices with iOS 9
• Send and receive messages from Discover Customer Service
• View and edit your account profile 
• Activate a new card or report a current card as lost, stolen or misplaced
• Use the Travel Notification feature to help ensure uninterrupted use of your card while traveling
• Sign up to receive alerts about your account

MANAGE YOUR DISCOVER BANK DEPOSIT ACCOUNT AND PERSONAL LOAN ACCOUNT 
• View account balances, summary and transaction history
• Track account activity and schedule transactions
• Transfer money
• Pay bills 
• Deposit checks
• Find ATMs - Nationwide ATMs available to use your Discover debit card
• View statements
• View and send secure messages
• Make Personal Loan payments

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.



Mobile Privacy Statement:
https://www.discover.com/privacy-statement 



Mobile Terms of Use: 
https://www.discover.com/credit-cards/help-center/discover-terms-of-use.html
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