Quality degradation at PayByPhone Parking  
Users report higher volume of Quality Issues than usual
35
poor

PayByPhone Parking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
56%
Android
279 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
216 Reports
User Feedback
44%
iOS
216 Reports
56%
Android
279 Reports
PayByPhone Parking - Latest Quality Issues
iOS
May 27, 2023
So far quite okay
The app works well and does what it's supposed to. It would be desirable to have a payment option via the mobile phone bill again, which was promised at the beginning that it would come back and has not happened so far. Furthermore, the app also calculates parking fees if parking fees are no longer necessary. On the one hand, the app could point this out or issue a free parking ticket. Question to the developer, why can't you manage to reintroduce payment by mobile phone bill? Update 23.5.2023 Where is the promised payment option via mobile phone?
iOS
May 27, 2023
Pay by phone
App ok but every time I pay the app says update bill phone number and every time this wrong number comes up on the app so I have to type in my phone number every time!!!!
iOS
May 27, 2023
Doesn’t work
I got a parking fine when I'd paid
iOS
May 27, 2023
Daylight robbery
Since you have put pay by phone in Lewisham the paring charges have more than doubled. It is disgusting and has just cost me £5.[address]for an hour and a half. Not happy
iOS
May 27, 2023
Stupidly expensive.
Stupidly expensive.
iOS
May 28, 2023
Pay to pay and not a little!
15% commission to pay for a parking space? WOW! In my city (Udine) the app to pay for parking has no fees. However, yes, the app is well done, too bad that the parking meter area was not indicated in the app (despite there was the logo of the app). I believe that with geolocation the app should understand the area and how much to pay by itself, without having to indicate it. Quisquilie, but the service in my opinion is overpriced.
iOS
May 28, 2023
No notification of time expiration
I don't like this app
iOS
May 29, 2023
Sooo slow and laggy
Need to wait so long for it to load until you can do anything else.
iOS
May 29, 2023
Park App
This version of the Park app is completely user-friendly. Initially, all users of this app were promised to set up billing through the telephone provider again. This is what users are waiting for !!! Do I have to log in for hours via Pay Pal and then constantly receive e-mails for each use?
PayByPhone Parking - Product Description
PayByPhone is the highest-ranked parking app in the world with over 20 million users & 150k five-star reviews (App Store). The PayByPhone app can be used in 400+ cities worldwide & is now available in 12 languages! Use PayByPhone’s parking services to find nearby parking, pay for parking online, get parking alerts & extend parking remotely.

PayByPhone coverage includes street parking, parkades, garages and so much more. Whether you are looking for city/municipal, gated, underground, off-street, or indoor parking – we have you covered.

Use PayByPhone to park in Anchorage, Ann Arbor, Aspen, Bellingham, Boston (MBTA), Cedar Rapids, Chicago, Cincinatti, Concord, Coral Gables, Denver, Eugene, Fayetteville, Fort Lauderdale, Galveston, Honolulu, Kirkland, Las Vegas, Lauderdale-By-The-Sea, Lexington, Long Beach, Los Angeles, Louisville, Maui, Miami, Minneapolis, Oakland, Olympia, Orange County, Plymouth, Portland, Providence, Redwood City, Salt Lake City, San Diego, San Francisco, San Marcos, San Mateo, Spokane, Tacoma, Tampa & more!

Visit our website at www.paybyphone.com to see our global coverage area.

With industry leading payment security, PayByPhone is best way to pay for parking. Simply add a credit card or use Apple Pay to complete a transaction. 

FEATURES

• Start parking from your iPhone & iOS device. Enter a parking location number to start a parking session (you do not need to create an account to use PayByPhone).
• Use Maps to find out where you can use PayByPhone.
• Get notifications about active parking sessions, including reminders before your parking time expires.
• Extend a parking session remotely! No more hassle of running back to the meter.
• View your parking session with the Today View Widget.
• Receive smart in-app notifications about local events, parking history and traffic information.
• Manage your parking receipts for expenses and accounting. Get email receipts sent right to your inbox.
• View & top-up your parking with our Apple Watch app.
• Dedicated customer support desk & IVR for your parking needs.
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