76
good

Wells Fargo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
1169 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
451 Reports
User Feedback
28%
iOS
451 Reports
72%
Android
1169 Reports
Wells Fargo Mobile - Latest Quality Issues
Android
Apr 23, 2024
Ever since I got a phone update the app is no longer working. I moved it abd re-downloaded it and it's still not working. Idk what to do
Android
Apr 23, 2024
App won't let me log on. I keep receiving a message to "check my internet connection and try back later." This has been going on for over a month now. I can only access my account through thr website. The app is not helpful.
Android
Apr 23, 2024
App was great until it stopped working. No matter if I'm on wifi or not it won't connect. I have no problem with any other app, just this one. It's not even usable at this time.
Android
Apr 23, 2024
Download app, trying to sign in, keeps saying that my account has been blocked because it tried many times to log in ?
Android
Apr 23, 2024
I haven't been able to log in for several days. It's saying to check my connection, which isn't the issue
Android
Apr 23, 2024
the fact you have to reset your password every time you forget it means you will never be able to memorize it
Android
Apr 23, 2024
Unable to use. It says no internet connection even though I have. Able to login successfully online in browser. App says no internet connection.
Android
Apr 24, 2024
It doesn't work, I've been wanting to use it for several days and it doesn't work, it tells me I don't have Internet and I do have Internet
Android
Apr 24, 2024
I can't access the app says I need internet when it's obvious that I have since the update was damaged
Wells Fargo Mobile - Product Description
Manage Your Accounts
•Quickly access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹ 
•Review activity and balances in your accounts 
•View your credit card transactions and manage your rewards program
•Easily activate or turn cards on or off², add cards to digital wallets³, view recurring payments, and manage account access with Card Settings

Deposit Funds⁴
•Deposit checks with ease using your iPhone® camera 
•Instantly view the processing deposit in your account

Make Transfers and Payments
•Transfer funds between your Wells Fargo accounts and to other financial institutions⁵
•Securely send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁶
•Pay your bills with Wells Fargo’s Bill Pay service
•Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments.³

Track Investments
•Monitor balances, holdings, account activity, and open orders for your Wells Fargo Advisors and WellsTrade® accounts
•Get real-time quotes, charts, market data, and news

Help Stay Secure
•Visit the Security Center to report fraud and learn how to help keep your accounts safe
•Configure and receive alerts⁷
•Get notified of suspicious card activity with text or email alerts
•Get easy access to your FICO® Credit Score

Contact Us
•Email appstorefeedback@wellsfargo.com
•Locate one of our more than 12,700 ATMs to get cash or find one of our approximately 4,800 retail banking branches near you via GPS
•Set up an appointment to meet with a Banker
__________________________________________________________________
1.Only certain devices are eligible to enable Touch ID or Face ID.
2.Turning your card off is not a replacement for reporting your card lost or stolen. 
3.Not all smartphones are enabled to use a digital wallet. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531. Your mobile carrier’s message and data rates may apply.
4.Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.
5.Terms and conditions apply. See Wells Fargo’s Online Access Agreement at wellsfargo.com/online-banking/online-access-agreement/ for more information.
6.Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U.S.-based bank account holders only. 
7.Sign-up may be required.  

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc. 

Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo™ is only available on the smartphone versions of the Wells Fargo Mobile® app.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Investment and Insurance Products are:
•Not Insured by the FDIC or Any Federal Government Agency
•Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
•Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC.

Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company. 
Brokerage services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.
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