88
good

Enterprise Rent-A-Car | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
228 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
65 Reports
User Feedback
22%
iOS
65 Reports
78%
Android
228 Reports
Enterprise Rent-A-Car - Latest Quality Issues
Android
Mar 20, 2024
Google Pixel 7 pro- I cannot sign in on the app. It works fine on IOS and Web browser. Please look into that. Thanks
Android
Mar 21, 2024
A little glitchy depending on your internet connection but far superior to the other agency's apps, easy to use and understand. Very accurate estimating fees.
iOS
Mar 23, 2024
No Cars
I have not been able to get cars on short notice way too many times, you are forcing me to go else where.
Android
Mar 23, 2024
I'm a little disappointed that Enterprise sends a text message with a clickable link to "check in" when the app does not have this feature.
Android
Mar 24, 2024
Lies and snark! The app let me rent an 8-passenger SUV, and I confirmed it by phone with the location. I arrived to find they had none and NEVER do. Then last week I reserved a car for $200. At the rental counter, they added a $400 deposit. I took issue, and the employee said the app warned me there might be a deposit. He told me he was informing me to make me a better customer, and in the future I should do my due diligence. In the future, I will rent from a better company.
Android
Mar 24, 2024
Several error messages were incorrect verbage so it was confusing as to why things weren't working. Everything else was smooth.
Android
Mar 25, 2024
I can really only give it 3 stars as the extra insurance cannot be added through it. VERY frustrating. Already mentioned in person but it doesn't seem like they care enough to make the change. Make it easy!!!!!
iOS
Mar 25, 2024
Horrible don’t get a car from them
I rented a car went through the process. So I'm 20. They called me saying they need the rental back. Because I'm 20 well yalll knew i was 20 bc yall told me i needed a valid license which i went the next day to get and to register me and put me in the system. As the week went by from the days i rented. They called me the day of rental return stating i need the car back as soon as possible because of your age. Mind you i paid $200 the morning before to make sure i could still rent. It processed through. to extend my date because my own car wasn't done in the shop still. Nothing but a waste of money and time. Do not go here I'd rather go through Hertz
Android
Mar 25, 2024
Doesn't allow check-in. Don't see a need for this app.
Enterprise Rent-A-Car - Product Description
Enterprise Rent-A-Car brand is part of the world’s largest car rental provider. With over 9,500 car rental locations around the world, it has never been easier to rent a car while on the go. The Enterprise car rental app is your free travel planner across the US, Canada, Europe, Latin America and more. Our award-winning customer service and variety of vehicle options from economy to luxury car rental will keep your travel worry-free. As a commitment to your safety, we follow an industry-leading procedure with our Complete Clean Pledge to clean and sanitize every rental car at Enterprise. The Enterprise car rental app allows you to easily find a rental car, view or modify upcoming reservations to extend your travel plans, get directions to your rental car branch or call roadside assistance for 24/7 help on the road. Stay signed into your Enterprise Plus account on the app to make reservations faster and earn points you can redeem for free rental days.

Make a car rental reservation:
• Find car rental locations near you for your upcoming travel
• Narrow your search with location and vehicle filters
• Book long term car rental for extended travel plans
• Save rental details to make future reservations even faster

Access all your car rental information in one place:
• Easily view the details and information of your rental car and trip
• Quickly reference pick-up or drop-off times for your car rental
• Get directions back to your rental car location

Manage your Enterprise Plus account:
• Earn points on every dollar spent
• View your reward points balance
• Update account details
• Redeem your reward points toward free rental days

Get help when you need it most:
• Call roadside assistance or our customer support for help
• Find car rental branch details including phone number, address and directions

Do you have a favorite Enterprise rental car location?
• Make a location your “favorite” in the app
• Quickly access information to reserve a rental car at your most visited location.

Are you ready for a road trip?
• Find the best road trip cars – choose from a wide selection of cars, trucks, SUV’s and
vans
• Reserve a vehicle at any destination with thousands of rental car locations
• Stay safe with our complete clean pledge. Every vehicle will be cleaned and sanitized.
• Never get stuck on the road with access to 24/7 roadside assistance

Enterprise is always there when you need us. Now with our rental car app we are making it even easier to experience all the benefits Enterprise has to offer from your mobile phone.


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