87
good
Enterprise Rent-A-Car | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
158 Reports
158 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
29 Reports
29 Reports
User Feedback
16%
iOS
29 Reports
29 Reports
84%
Android
158 Reports
158 Reports
Enterprise Rent-A-Car - Latest Quality Issues
Android
Nov 20, 2023
Not sure why I can't add the promotions but ..much quicker to use than website.
Android
Nov 23, 2023
horrible service for members plus accounts still charges the same prices even if you have a plus account with enterprise agents dont tell you about hidden charges such as security deposits for every car and they cant do much if one of there reps misscommunicating the rental totals with customers only upon picking up your rental will they inform you that there is another charge being added to the total cost to rent one of there cars i would not rent from them ever in the future chicago locations.
Android
Nov 23, 2023
I can't login. "Something went wrong". Trying more than month
Android
Nov 23, 2023
This app is rubbish, they complicate everything to be able to rent a damn car
Android
Nov 25, 2023
The app leaves a lot to be desired. It doesn't allow for saving your upcoming reservation after you input your reservation number, and it doesn't allow for acces to Ready Pass for checking in through that reservation. Googling says you will receive a text or email to set it up, but when the system doesn't do that you are then doomed to have to face line chaos at the airport because this app doesn't allow check-in through the reservation it doesn't save when you look it up.
Android
Nov 28, 2023
Booked through the app then was later phoned and asked various questions - who's my employer?! Why have I hired the car??!! If these (intrusive) questions are really necessary, why weren't they asked by the app at the point of booking?
Android
Nov 28, 2023
Rented and returned on time. Then got the bill and was charged for returning an hour late because that's when she got around to putting the info through. Called and emailed MULTIPLE TIMES. Never got a response from anyone about returning my late fee
Android
Nov 29, 2023
App should have an area where to check whether or not you need to be picked up, and also where you need to be picked up. That would make life a lot easier for everyone.
iOS
Nov 30, 2023
Password function slow
Logged in online but when I now upload the app the password won't work. Very 2005 experience.
Enterprise Rent-A-Car - Product Description
Enterprise Rent-A-Car brand is part of the world’s largest car rental provider. With over 9,500 car rental locations around the world, it has never been easier to rent a car while on the go. The Enterprise car rental app is your free travel planner across the US, Canada, Europe, Latin America and more. Our award-winning customer service and variety of vehicle options from economy to luxury car rental will keep your travel worry-free. As a commitment to your safety, we follow an industry-leading procedure with our Complete Clean Pledge to clean and sanitize every rental car at Enterprise. The Enterprise car rental app allows you to easily find a rental car, view or modify upcoming reservations to extend your travel plans, get directions to your rental car branch or call roadside assistance for 24/7 help on the road. Stay signed into your Enterprise Plus account on the app to make reservations faster and earn points you can redeem for free rental days. Make a car rental reservation: • Find car rental locations near you for your upcoming travel • Narrow your search with location and vehicle filters • Book long term car rental for extended travel plans • Save rental details to make future reservations even faster Access all your car rental information in one place: • Easily view the details and information of your rental car and trip • Quickly reference pick-up or drop-off times for your car rental • Get directions back to your rental car location Manage your Enterprise Plus account: • Earn points on every dollar spent • View your reward points balance • Update account details • Redeem your reward points toward free rental days Get help when you need it most: • Call roadside assistance or our customer support for help • Find car rental branch details including phone number, address and directions Do you have a favorite Enterprise rental car location? • Make a location your “favorite” in the app • Quickly access information to reserve a rental car at your most visited location. Are you ready for a road trip? • Find the best road trip cars – choose from a wide selection of cars, trucks, SUV’s and vans • Reserve a vehicle at any destination with thousands of rental car locations • Stay safe with our complete clean pledge. Every vehicle will be cleaned and sanitized. • Never get stuck on the road with access to 24/7 roadside assistance Enterprise is always there when you need us. Now with our rental car app we are making it even easier to experience all the benefits Enterprise has to offer from your mobile phone. By clicking on "Install", you consent to the Terms of Use and Privacy Policy including access to or storage of performance and usage device & app related data for analytic purposes by Enterprise Rent-A-Car or its third party providers.
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