94
good

Crumbl Cookies | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
38%
Android
1469 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
2387 Reports
User Feedback
62%
iOS
2387 Reports
38%
Android
1469 Reports
Crumbl Cookies - Latest Quality Issues
Android
Oct 2, 2022
app is more or less ok but every time I purchase, it offers a survey that is always expired.
Android
Oct 2, 2022
had an issue with the app. collecting for an order that did not go through.
Android
Oct 2, 2022
Love the app when I am actually in the cities 2 hrs away from me that have Crumbl stores, because I can order while we run our errands and pick them up on our way out of town. But to have them shipped to us? Doesn't work now. And I've had them shipped to me before. Now, I can chose what size box, and the flavors, but not check out. I can view the bag, but from there, it won't scroll down and there is zero option to actually pay for and complete the order. I'm disappointed.
Android
Oct 2, 2022
I can't have the current cookies delivered! There are NO stores near me
Android
Oct 2, 2022
App is awesome, sometimes it does take a little to open all of the pictures of the cookies.
iOS
Oct 3, 2022
Nice and warm cookies
They are good but a little to thick but so far I like the app because now I'm alerted when new cookies come in.
iOS
Oct 3, 2022
Good
Only problem is when I go to place an order it tells me it's not within the timeframe that the store is open. I pick up usually around 3 pm. The store is definitely open
iOS
Oct 3, 2022
Cool App
Would give five stars but location services on app often has issues.
Android
Oct 4, 2022
doesn't always populate
Crumbl Cookies - Product Description
The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more.

Collect Rewards Points
- Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping.

Pickup
- Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you.

Delivery
- Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door.

Catering
- Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location.

Gifting
- Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it.

Never Miss a Thing
- Receive notifications on occasional promos and stay updated on weekly cookie drops.

Manage Your Account
- Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies!

Available from: 
Monday - Thursday 8am - 10pm 
Friday - Saturday 8am - Midnight
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