Quality degradation at Wingstop  
Users report higher volume of Quality Issues than usual
84
good

Wingstop | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
250 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
112 Reports
User Feedback
31%
iOS
112 Reports
69%
Android
250 Reports
Wingstop - Latest Quality Issues
Android
Mar 19, 2024
I don't understand the point of the "bag" in the app (where you place the items you want) if they're just gonna disappear when I go back to the home page. Yes, I'm signed in with an account. I accidentally tap the back arrow ONCE, it takes me to the home page again and my entire order is gone. Then I have to manually reenter every item again. you need to keep your current screen on your order at all times unless you want the whole thing erased again. Its a small detail but such a headache
iOS
Mar 20, 2024
Drinks
Spent $65 and got home and all 4 drinks are flat- not satisfied
Android
Mar 21, 2024
I ordered food for delivery and it was canceled after it took my money and I never got my food or anything back from the store
iOS
Mar 21, 2024
Can’t order tenders on app
Won't let me choose tender flavors :/
Android
Mar 22, 2024
This app is a waist of time no rewards or special deals the menu items don't even have the price on them because it's over priced there are way better wing places and better prices even walmart will give you a better deal .
Android
Mar 22, 2024
Do not use this app for delivery. Wing stop uses third party delivery services, and when they don't deliver the order to the correct address, which is what happened to me, you cannot contact the third party delivery service directkt because they don't have a record of the order. There is no easy way in the app to get support or a refund. I had to call the store where my delivery was sent from multiple times to request a refund. I would not recommend the app.
iOS
Mar 23, 2024
Won’t take payment
Keeps saying check payment information. Has never worked ever. Trash
iOS
Mar 23, 2024
Won’t allow custom domain email addresses
Get some proper developers. It won't allow either of my personal domain email addresses that aren't “gmail” or “yahoo”. These are perfectly legit formatted email addresses. So dumb in 2024.
iOS
Mar 23, 2024
I love the food but the app isn't working
im just tryna be a big back and order wingstop and I can't because the app Isn't letting me sign up.
Wingstop - Product Description
Wingstop, Where Flavor Gets Its Wings

You bring the appetite, we’ll bring the flavor.  Our brand-new mobile app makes it easier than ever to satisfy your craving by ordering ahead for delivery or carryout. Choose your made-to-order masterpiece featuring any of our 11 iconic flavors from your favorite Wingstop location.

Download the official Wingstop mobile app to get first-class treatment. No account is needed to order ahead or get delivery. But when you do create one, we promise to remember your favorite orders so you can reorder anytime with a tap of the finger. We got your back.

A few new features:

- Order wings ASAP or up to 7 days in advance with our streamlined quick-n-easy flow for delivery or carryout 
- Customize your mix of iconic flavors and protein styles on each order
- Personalize your experience by setting your favorite locations, delivery addresses and in-app payment methods
- Easily get directions and store info for any Wingstop location
- Registered users can save and reorder favorite menu items

Download now!

*Ordering functionality is for U.S. residents only
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