Quality degradation at ParentSquare  
Users report higher volume of Quality Issues than usual
62
fair

ParentSquare | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-28 Points Past 7 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
97 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
7 Reports
User Feedback
7%
iOS
7 Reports
93%
Android
97 Reports
ParentSquare - Latest Quality Issues
Android
Apr 1, 2024
Our child's school wants us to have this app to keep us informed of what's going on. I think the school over does it with this app. Constant notifications come thru. Maybe Parentsquare could allow levels of importance to be determined by the school when entering announceme ts and parents could choose which level of importance they want to be notified of? (I don't want 20 notifications about registration when I completed it after they sent the 1st notification.)
Android
Apr 2, 2024
Why can only send notes to parents like use too
iOS
Apr 2, 2024
Difficult, annoying, frustrating
The app is clunky and difficult to use. The layout is not intuitive and the way the app groups messages is frustrating because it makes no sense. Today I got a pop up alert that one of the 4 schools my children attend sent a message. When I clicked the alert, the app opened to a general page with no clue as to which teacher or administrator sent the message. The message has vanished like Brigadoon into the Highland mist; I hope it wasn't important….
Android
Apr 2, 2024
Didn't let me sign in😠
Android
Apr 9, 2024
since the update it won't open
Android
Apr 9, 2024
I RSVPed to an event yes and the app thinks I said no, and I can't see how to change it. Tried to check help whcih didnt seem helpful, but maybe wanted me to go on PC and can't even see how my RSVP is recorded. The app also doesn't open the current item I click on. It will consistently open the prior item I was looking at. The app is horribly cumbersome to find a specific message. It is a complete pain in the behind.
Android
Apr 12, 2024
It would be nice to save individual posts in a favorites folder to go back to. Sometimes, the search option isn't helpful. A folder to save to would be a great option.
Android
Apr 13, 2024
I loathe this app and only use it because the school system insists. Alerts, documents, notifications never work as expected. Despite logging in, the app delivers errors of failure to authenticate - to access report cards or documents I have to access through my email, sign into the app, and then RETURN TO EMAIL to trigger the download. Clunky, poorly tested, awkward UX for forms and sign ups. Plus if you have an issue, forget about support. Limited forums, no contact forms, zero training.
Android
Apr 16, 2024
Unreliable, confusing, and poorly designed. I have two kids in different schools and hate this program. Why can't the schools just use standard email?
ParentSquare - Product Description
What is ParentSquare? 
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ParentSquare is a safe and secure platform for all school-to-home communication. The two-way group messaging, private conversations, district-wide alerts and notices, and simple user interface keeps everyone connected, creating a vibrant school community.

In today's ed-tech world, schools need a better communication system than relying on hard-to-track emails, lost flyers, missed robocalls, website updates that are never read, or piggybacking on SIS or LMS tools meant for student communication. ParentSquare brings the power of ed-tech revolution to the parents. It reverses the trend for disparate, one-way communication that keeps parents as 'spectators' to their child's education. 

Understanding the need for a whole-school adoption, we strive to keep an easy to use interface for ParentSquare, much like the social tools you are used to in today's online digital world. ParentSquare caters to every parent, including those who rarely use technology.

ParentSquare for iOS
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With ParentSquare for iOS, parents can easily connect with teachers and staff at their children’s school from their iOS device. The app allows parents to:

- View posts, appreciate and comment
- Sign up for wish list items, volunteer, and RSVP and view your sign ups 
- Check dates for upcoming school and class events and add them to your device calendar
- Send private messages (with attachments) to staff members (or other ParentSquare users*) in your school
- Participate in group conversations
- View posted pictures and files
- View the directory of your child’s school*
- View notices (attendance, cafeteria, library dues)
- Respond to absences or tardies*
- Purchase for goods and services offered for sale by the school

* If allowed by your school's implementation
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