Quality degradation at ParentSquare  
Users report higher volume of Quality Issues than usual
82
fair

ParentSquare | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
308 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
43 Reports
User Feedback
12%
iOS
43 Reports
88%
Android
308 Reports
ParentSquare - Latest Quality Issues
Android
May 5, 2021
Works as designed. Sometimes I have difficulty finding messages as depending on who they are from end up in different locations in a way. Maybe if there was a search option within the messaging that would be very helpful!
Android
May 5, 2021
It's great getting all the information but sometimes is too much of the same thing, overwhelming!
Android
May 4, 2021
I have an account for my daughters school with an email. I have been using parent square for 4 years now and loved it until last month. I don't get all messages and my email was changed to my work email. (I did not authorize). Now, I am not getting all school info for my daughter. Very frustrating.
Android
May 4, 2021
Its not clear its fuzzy the words on the app
iOS
May 4, 2021
Grandpa
Been trying to get on app since school started my daughter in law called the district office, and to no avail. I've been taking my grandkids to school since Kindergarten and have never had any problems, it's a hassle I know for the school for me not to log them in to the app with temps and no systems. But I can't!! So either the school has dropped the ball or goggle?
Android
May 4, 2021
Cant fill covid survey in app, takes to browser, defeats point of the app
Android
May 4, 2021
Pain to check in everyday to do Covid screening. But app has good format.
Android
May 3, 2021
3 kids at Buena Vista and 1 at old river.my phone is going off all day. Don't like that.
iOS
May 1, 2021
Slow and glitchy
After 2 years of use I have found this app to be very frustrating with constant glitching and slow to load content. Luckily our school is posting more on their IG account to send out communication to the community, not just the parents.
ParentSquare - Product Description
What is ParentSquare? 
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ParentSquare is a safe and secure platform for all school-to-home communication. The two-way group messaging, private conversations, district-wide alerts and notices, and simple user interface keeps everyone connected, creating a vibrant school community.

In today's ed-tech world, schools need a better communication system than relying on hard-to-track emails, lost flyers, missed robocalls, website updates that are never read, or piggybacking on SIS or LMS tools meant for student communication. ParentSquare brings the power of ed-tech revolution to the parents. It reverses the trend for disparate, one-way communication that keeps parents as 'spectators' to their child's education. 

Understanding the need for a whole-school adoption, we strive to keep an easy to use interface for ParentSquare, much like the social tools you are used to in today's online digital world. ParentSquare caters to every parent, including those who rarely use technology.

ParentSquare for iOS
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With ParentSquare for iOS, parents can easily connect with teachers and staff at their children’s school from their iOS device. The app allows parents to:

- View posts, appreciate and comment
- Sign up for wish list items, volunteer, and RSVP and view your sign ups 
- Check dates for upcoming school and class events and add them to your device calendar
- Send private messages (with attachments) to staff members (or other ParentSquare users*) in your school
- Participate in group conversations
- View posted pictures and files
- View the directory of your child’s school*
- View notices (attendance, cafeteria, library dues)
- Respond to absences or tardies*
- Purchase for goods and services offered for sale by the school

* If allowed by your school's implementation
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