Quality degradation at Victoria’s Secret  
Users report higher volume of Quality Issues than usual
51
fair

Victoria’s Secret | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
125 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
9 Reports
User Feedback
7%
iOS
9 Reports
93%
Android
125 Reports
Victoria’s Secret - Latest Quality Issues
Android
Apr 16, 2024
this app is not letting me log in why???
Android
Apr 16, 2024
Never works
Android
Apr 17, 2024
Won't even let me create an account! How am I supposed to pay off my card....? I tried to continue as a guest an look at swim suits and couldn't even click on them to look at color options. Seems super glitchy. After reading the reviews on the app I'm seeing that that seems to be a common problem. That's disappointing because I was really excited about the bathing suit shopping this summer after recently buying a house that had a pool.
iOS
Apr 18, 2024
Can’t login can’t reset password. Chat is useless
Terrible terrible terrible!!!!!!! First of all, why enable Face ID and select “keep me signed in” if once I want to see my previous orders the app wants me to log in again??? As I try to log in to see my orders with my Face ID enabled and selected “keep me signed in” the message “please enter your password to continue” pops up. I write my password and the message pops up that says “Oops. Something went wrong. Please try again soon.” I try again using saved passwords option thinking I forgot my password and the same message pops up. I try to reset my password and I get a message that says “ Success The operation couldn't be completed. (NetworkingKit.NetworkError error 1.)” I start chatting with customer care only to be suggested to use a different device. I suggest the devops to fix this high priority bug and have customer care pass customers' messages to devops.
iOS
Apr 19, 2024
The Update is Not Good
I don't know what the idea was, but this latest update really isn't good. You can't search anything and its really difficult to navigate. This set up isn't sensible. Not all change is good… Please go back to what works.
Android
Apr 21, 2024
app don't work sometimes
Android
Apr 22, 2024
App has too many glitches.
Android
Apr 23, 2024
Terrible app. You can't even click on an item to select a size and add to cart. It just doesn't work.
Android
Apr 23, 2024
There needs to be a wishlist function. I'm getting frustrated with having to use my cart as a wishlist. When i want to buy something off of my "wishlist" i have to delete practically everything from my cart, make my purchase, and then i have to search and re-add everything to the cart which is irritating to say the least. Just add a wishlist function like every shopping app has.
Victoria’s Secret - Product Description
Welcome to the Victoria's Secret App: your go-to destination for discovering new trends, exclusive offers, and the latest and greatest content like Verifyt, Netvirta's new 3D-scanning technology, which helps you find the best bra in just a few clicks. 

And did we mention? It's the easiest place for Cardmembers to manage their account. Simply save your payment method for a streamlined shopping experience, instantly manage your bills, and so much more.
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