/ unitQ Score

Expedia: Hotels, Flights & Car

Travel30-day average as of Nov 09, 2026

Expedia: Hotels, Flights & Car at a glanceExpedia: Hotels, Flights & Car (Travel) has a unitQ Score of 64 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 3 points from 61 in the previous 30 days. The score draws on 1,467 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Unsatisfactory Behavior.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
64fair

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days

Previous 30 days61
Last 30 days64

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 820406080100Oct 9Oct 24Nov 8

User Feedback

1,467Reports
iOS
46 % 668 Reports
Android
54 % 799 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountSubscription
    Subscription Too Expensive
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationStability
    Force Closing Or Crashing

About Expedia: Hotels, Flights & Car

What is Expedia: Hotels, Flights & Car?

Expedia: Hotels, Flights & Car is a mobile application that allows users to search for and book travel services, including hotels, flights, and rental cars. The app provides a convenient way for travelers to plan their trips and find the best deals on travel options.

Is Expedia: Hotels, Flights & Car safe?

The Expedia app employs encryption for transactions and offers secure payment options, enhancing user safety. However, a past data breach compromised millions of accounts and the privacy policy has been rated poorly, raising concerns, especially for younger audiences. Users have reported mixed experiences regarding customer service and reliability, suggesting caution when sharing personal information.

Who owns Expedia: Hotels, Flights & Car app?

The Expedia: Hotels, Flights & Car app is owned by Expedia Group, a well-known travel company. Expedia Group operates various travel-related services, including hotel bookings, flight reservations, and car rentals.

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