76
good

Capital One Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
2524 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
135 Reports
User Feedback
5%
iOS
135 Reports
95%
Android
2524 Reports
Capital One Mobile - Latest Quality Issues
Android
Apr 17, 2024
App no longer loads. Please fix this.
Android
Apr 17, 2024
Since you "updated" your app it sucks!!! The pay bill portion is horrible I have to go through 6 steps for each transaction. I cannot chose a default account to pay from(very bad) I have to choose if one time pay each time (very bad) it doesn't hold the payments, each one is separate where before I could do multiple without going back each time.The app does not show me a payment history where the old one did. Over all this app almost made me close my accounts with you,thats how frustrating it i
Android
Apr 17, 2024
I'm a little confused I set up auto payments for the 16th of each month it hasn't been applied far as I can tell. So I manually made the payment appeared successful but nothing changed on the balance end looks like hasn't been done also doesn't show payment on my Chase account.
Android
Apr 17, 2024
Such a pain. Can't log in to my account as I have a new number. Can't verify my information over the phone. Their id system doesn't work properly. Can't even pay my bill. Just going to wait for collections and file bankruptcy I guess.
Android
Apr 18, 2024
Will not load,even after multiple resets
Android
Apr 18, 2024
Can't find Way to log in
Android
Apr 18, 2024
Let me pay early. while transactions are pending, at least.
Android
Apr 18, 2024
Slow processing, inaccurate and apparently you can't talk to s human directly and have to chat.
Android
Apr 18, 2024
Sometimes it's a bit difficult to log on!
Capital One Mobile - Product Description
What’s on the Capital One Mobile app? All of your accounts, and so much more.

Whether you’re out in the world or feeling right at home, you can manage your money with ease:
- View balances and export statements
- Pay bills and take care of loans
- Check in on your credit with CreditWise
- Activate a credit or debit card when you need it
- Redeem rewards on the go
- Send and receive money with friends and family using Zelle®
 
With the Capital One Mobile app, you can ...
- Stay informed when you enable alerts and purchase notifications
- See everything that happens on your card with detailed transactions
- Instantly lock your credit or debit card from anywhere
- Get answers from Eno, your Capital One assistant

Download the app for better banking with Capital One.



Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply. 

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement.
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