83
fair

Capital One Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
4899 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
475 Reports
User Feedback
9%
iOS
475 Reports
91%
Android
4899 Reports
Capital One Mobile - Latest Quality Issues
Android
Dec 2, 2022
With all the technology in the world and a bigger company than any of my bank or credit cards and they still have to provide a sneaky service where your payment will not go through when posted but just so they can scam a couple more bucks from you they will wait three days til all your other bills post and then take it in hopes you don't have the exact funds you posted anymore. I will be looking for new providers.
Android
Dec 2, 2022
Won't let me have the actual app
Android
Dec 2, 2022
Im a stroke survivior. The screen changes very fast. Im new to using a smart phone. It is a serious challenge to keep up. I grew up with employees ready to help the customer. No company seems to offer help negotating the nuancies of their specific programs. Im 68 years old. Im retired from 40 years of business management. Id like to see a simple "help" button added.
Android
Dec 2, 2022
It fails multiple times recognizing my fingerprints
Android
Dec 2, 2022
Keeps getting harder to log in to site. The overall experience not acceptable.
Android
Dec 3, 2022
Like a roach motel, you can check in but you can't check out! No way to sign out. Nice security flaw! Update: The app has been updated and it's easy to log out. Good job
Android
Dec 3, 2022
Great app but lost a star by not having the option in app to remove old payment accounts from app. Can only add.
Android
Dec 3, 2022
Just trying to activate my new card and this doesn't tell me if it is activated or not!
Android
Dec 3, 2022
2 step verification sucks
Capital One Mobile - Product Description
Capital One Mobile lets you manage your credit cards, bank accounts, home and auto loans anywhere, anytime, from one place on your iOS device. Check account balances, pay bills, view payment activity and transaction details, set up notifications — and lots more.

Access your accounts lightning-fast by using Face ID or Touch ID, personalize your app with a greeting name and profile picture — even check and monitor your credit score for free with CreditWise®. Also, you can now monitor your Credit Card purchases in real time with Instant Purchase Notifications.  Get all the details you need anytime your card is used to make a purchase – just an extra layer of security!

Plus, you can:

• Use Zelle to securely send money to friends and family
• View and export statements 
• Redeem rewards for statement credit
• Transfer money & deposit checks
• Make auto and home loan payments
• Activate a credit or debit card
• Report fraud

Did we mention the app is also available for Apple Watch? That’s right! Now you can really keep a closer watch on your accounts. 

Enjoy!
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