Capital One Mobile
Capital One Mobile at a glanceCapital One Mobile (Finance) has a unitQ Score of 68 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 4 points from 72 in the previous 30 days. The score draws on 1,480 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 53 % 786 Reports
- Android
- 47 % 694 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilitySlow Performance
- ApplicationStabilityFreezing
- AccountPaymentUnauthorized Payment
About Capital One Mobile
What is Capital One Mobile?
The Capital One Mobile app is a digital banking tool that allows users to manage their Capital One accounts directly from their smartphones. With this app, you can check your balances, pay bills, and track your spending all in one place.
Is Capital One Mobile safe?
The Capital One Mobile app is generally safe for users, especially younger audiences, due to strong security features like two-factor authentication, fingerprint login, and fraud alerts. However, it lacks direct customer support and scheduled payment options, which could make it challenging for users to resolve issues quickly. Users should remain vigilant about sharing personal information and monitoring their accounts for suspicious activity.
Who owns Capital One Mobile app?
The Capital One Mobile app is owned by Capital One Financial Corporation, which is a well-known bank holding company. This means that Capital One Financial Corporation is the parent company responsible for the app.