85
fair

Capital One Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
4563 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
457 Reports
User Feedback
9%
iOS
457 Reports
91%
Android
4563 Reports
Capital One Mobile - Latest Quality Issues
Android
Jan 21, 2022
My app went from working great to sucking. I am not able to log in due to the user ID is not showing up only the password sign in, or is the sensor area to recognizemy finger print is working which works with other apps but, not capitalone. So I deleted the app and re-installed so let's see what happens.
Android
Jan 21, 2022
I have had nothing but issues I've had every deposit stay pending for days on days and that's cash deposits too I am disappointed that capital one banks this way and customer service it's non existent but getting into your account thru the app is impossible at times they have so much non-needed security it's Overkill you can't even get into your own account without a hassle every time just to find out that your cash deposit is still pending after day 4 ridiculous I'm closing my accounts
Android
Jan 20, 2022
My site does not allow me access. Does not give instructions on what I can do to gain access to my account. May just stick to paying by check or customer service.
iOS
Jan 20, 2022
Left out
I can't get the updated version of the app, and Capitol One doesn't utilize the old version of the app, my needing to report fraudulent activity on my credit card left me without any means of contacting them. This insane rate of making electronics obsolete is making phone makers rich and users poor.
iOS
Jan 20, 2022
Please update!!!
Up until about a week ago, this app worked flawlessly, but suddenly it won't open???? Help!!!!
Android
Jan 20, 2022
Too SLOW downloading!
Android
Jan 20, 2022
Does not keep me igned in
Android
Jan 20, 2022
I lived this app until I added a 360 checking account to it as well... I'm only getting email notifications about activity on that account. That's not okay at all and nothing I do seems to fix it.
Android
Jan 20, 2022
Where that sign out is horrible. Sometimes the drop down/notifications phone menu comes down or I hit back. It's just at a very inconvenient place. I suggest putting in a more awkward place.
Capital One Mobile - Product Description
Capital One Mobile lets you manage your credit cards, bank accounts, home and auto loans anywhere, anytime, from one place on your iOS device. Check account balances, pay bills, view payment activity and transaction details, set up notifications — and lots more.

Access your accounts lightning-fast by using Face ID or Touch ID, personalize your app with a greeting name and profile picture — even check and monitor your credit score for free with CreditWise®. Also, you can now monitor your Credit Card purchases in real time with Instant Purchase Notifications.  Get all the details you need anytime your card is used to make a purchase – just an extra layer of security!

Plus, you can:

• Use Zelle to securely send money to friends and family
• View and export statements 
• Redeem rewards for statement credit
• Transfer money & deposit checks
• Make auto and home loan payments
• Activate a credit or debit card
• Report fraud

Did we mention the app is also available for Apple Watch? That’s right! Now you can really keep a closer watch on your accounts. 

Enjoy!
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