85
good
Capital One Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
4519 Reports
4519 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
662 Reports
662 Reports
User Feedback
13%
iOS
662 Reports
662 Reports
87%
Android
4519 Reports
4519 Reports
Capital One Mobile - Latest Quality Issues
Android
May 25, 2023
No longer able to see the snapshot/accounts at a glance. Says I haven't signed in for a while when I sign in daily. It was a useful feature to not have to sign in every time. Bring this feature back or fix the bug saying I haven't signed in for a while. Other than that the app is functionable based on the features/tools that I do use.
Android
May 25, 2023
We I set it up online, gave me all my acct info tracking, account s, verified phone number doing this now it says phone number not verified, but can't it verify me any other way... Email, hell it had to vetify me to set it up and I used my same exact ????????????
Android
May 25, 2023
Worst EVER!!! 2 step verification never works Codes don't send Can't ever verify government issued ID Features randomly available for use ex: virtual card may be there today but not tomorrow Customer service sucks Need I say more
Android
May 25, 2023
Was hard to find where to pay also not sure why I can't use PayPal or Google pay
Android
May 25, 2023
Not sure what's going on but this app used to work. Now it doesn't even open, it.times out and says it's not.responding. I even Uninstaller and reinstalled and same issue. This makes banking with Capital One much more.difficult.
Android
May 25, 2023
Cannot link my card to cash app says it's not supported why is that?
Android
May 25, 2023
Sometimes it gets stuck and can't get in with fingerprint. I had to uninstall then reinstall again. They quick screen stopped working as well.
Android
May 25, 2023
1st time user, had to work on understanding how to use. finally got it. could not gain access with 2 step verification using my Capitol One card, kept coming up Try Again. a pisser for sure.
Android
May 25, 2023
I got a venture card and try to activate it , and it restricted, for another 7 to 10 business day, just to activated it, and i waited 15 days just to get my card
Capital One Mobile - Product Description
Capital One Mobile lets you manage your credit cards, bank accounts, home and auto loans anywhere, anytime, from one place on your iOS device. Check account balances, pay bills, view payment activity and transaction details, set up notifications — and lots more. Access your accounts lightning-fast by using Face ID or Touch ID, personalize your app with a greeting name and profile picture — even check and monitor your credit score for free with CreditWise®. Also, you can now monitor your Credit Card purchases in real time with Instant Purchase Notifications. Get all the details you need anytime your card is used to make a purchase – just an extra layer of security! Plus, you can: • Use Zelle to securely send money to friends and family • View and export statements • Redeem rewards for statement credit • Transfer money & deposit checks • Make auto and home loan payments • Activate a credit or debit card • Report fraud Did we mention the app is also available for Apple Watch? That’s right! Now you can really keep a closer watch on your accounts. Enjoy!
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