81
fair

Capital One Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
7210 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
533 Reports
User Feedback
7%
iOS
533 Reports
93%
Android
7210 Reports
Capital One Mobile - Latest Quality Issues
Android
Jun 30, 2022
I don't know why I can't put in my debit card information to make a payment instead of my banking account number. Debit cards take out automatically.
Android
Jun 30, 2022
Because of Capital One my credit score went down by 100. Paid in full my payment first and then they added the late fee and didn't notify me until 2 months later. Thanks Capital One
Android
Jun 30, 2022
The app USED to be great. Today I went to log in and it didn't even recognize me. Then, even when I had everything set up, I would get the PARTIAL Welcome page, then it would go back to the fingerprint login, then rinse and repeat. The Product Owner/Manager should be FIRED and never allowed to have that role again. HOW can a completely BOTCHED program like this EVER get released by a major company? NO EXCUSE! Correction, or does not work AT ALL, even AFTER Uninstalling and reinstalling.
Android
Jun 29, 2022
Nothing just twirling for the last month. Cannot upgrade. Horrible. You need to fix this!!!!!
Android
Jun 29, 2022
June 2022 update won't install
Android
Jun 29, 2022
App freezes too much, especially when using Zelle
Android
Jun 29, 2022
Everytime I attempt to use the app it doesn't recognize my sign in info! I go to help create the same password or different and it accepts it. The next time I attempt to log in its the same, over and over and over etc. Etc. Etc!! Its worthless!
Android
Jun 29, 2022
I need to pay my bills get rid of all this garbage!!!!!
Android
Jun 29, 2022
It seems like Capital One has a policy designed to prevent paying off completely or a large amount of the balance disguised as fraud protection. I have paid off my card 3 times only to have the payment returned in the name of fraud protection andy account locked from use. One other time I paid a large sum and it took over a month to get credit and use of my card again. This is a very questionable policy but questions are not answered.
Capital One Mobile - Product Description
Capital One Mobile lets you manage your credit cards, bank accounts, home and auto loans anywhere, anytime, from one place on your iOS device. Check account balances, pay bills, view payment activity and transaction details, set up notifications — and lots more.

Access your accounts lightning-fast by using Face ID or Touch ID, personalize your app with a greeting name and profile picture — even check and monitor your credit score for free with CreditWise®. Also, you can now monitor your Credit Card purchases in real time with Instant Purchase Notifications.  Get all the details you need anytime your card is used to make a purchase – just an extra layer of security!

Plus, you can:

• Use Zelle to securely send money to friends and family
• View and export statements 
• Redeem rewards for statement credit
• Transfer money & deposit checks
• Make auto and home loan payments
• Activate a credit or debit card
• Report fraud

Did we mention the app is also available for Apple Watch? That’s right! Now you can really keep a closer watch on your accounts. 

Enjoy!
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