78
good

Grab: Taxi Ride, Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
8161 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
854 Reports
User Feedback
9%
iOS
854 Reports
91%
Android
8161 Reports
Grab: Taxi Ride, Food Delivery - Latest Quality Issues
Android
Mar 28, 2024
Ordered via Grabfood the app shows that my food has arrived but actually still in delivery process. So many bugs regarding with food delivery statues recently, please improve this issues!
Android
Mar 28, 2024
Just want to register complicated made muter2 all confirmation of old cellphone numbers taik skrng grab
Android
Mar 28, 2024
Horrible customer service. In fact, no customer service AT ALL. Only robot chat that only drive you to OUTDATED FAQ and NOT helpful at all. You can't create a ticket. No one entertain you at all.
Android
Mar 28, 2024
I already upload my profile and ID to upgrade my grabpay account but now still processing 72 day ago what the fickkk grabpay
Android
Mar 28, 2024
It's obviously the driver's problem, but he has to overcharge me
Android
Mar 28, 2024
Worse, 2x grabfood orders in this month have problems but they are not refunded2 there are 200k in total. Even though yesterday I waited for an hour and it was canceled. PARTNERS IF THEY DON'T INTEND TO WORK GAUSA WORK. I have contacted grab for a refund but it is useless. PLEASE REFUND MY MONEY! DON'T BE LIKE A FRAUD! BIG TIME GRAB KYK GINI. even though I am already PLATINUM and GRABUNLIMITED. MENDING GOJEK or SHOPEEFOOD only, auto response!! Watch out if uda like this even has no response from you!
Android
Mar 28, 2024
The script worsened and the actors didn't like it
Android
Mar 28, 2024
estimation time is ridiculous, timed for 15 minutes pick up, end up waiting 40 minutes
Android
Mar 28, 2024
want to change the number in the account, but there is no verification code, udh restart the cellphone, reinstall it.
Grab: Taxi Ride, Food Delivery - Product Description
Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in  Southeast Asia.


We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. 


Grab offers various ride-hailing options, including 4-wheel and 2-wheel rides, and taxi booking. There’s also a diverse range of services including food order delivery from restaurants, prompt package delivery, and groceries from supermarkets, making it a leading delivery platform. 


From ride-hailing to food and grocery delivery, Grab is your one-stop app for all your everyday needs in Southeast Asia.


Book a ride for any occasion and budget
Order a ride on Grab, the top ride-hailing and taxi app in Southeast Asia. Choose from a variety of transport modes, including cars, motorbikes, and buses, and get matched with a professional driver in minutes.


Food delivery for any craving
GrabFood: a leading food delivery app that allows you to easily order food from your favourite restaurants and get it delivered to your doorstep, making it convenient and hassle-free 


Conveniently order food and groceries for delivery
GrabMart is a convenient food delivery app that allows you to order groceries and handpicked fresh produce from your favourite supermarket. 




Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services, such as food and grocery delivery and taxis, as well as at local merchants 


Reliable on-demand package delivery
GrabExpress: Order affordable, fast, and reliable courier service with insurance for your items


Rewards for using Grab
GrabRewards: Order food, ride and earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalog


Grab is the only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.


In addition to our renowned ride-hailing, taxi, and food delivery services, we also strive to promote economic empowerment for everyone in the region. We provide financial services such as wealth management, lending, cashless payments, and insurance.


Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalized targeted advertising, offers, and updates from Grab and its partners and communications/advertising from certain third-party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.
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