Grab: Food, Grocery, Ride, Pay
Grab: Food, Grocery, Ride, Pay at a glanceGrab: Food, Grocery, Ride, Pay (Travel) has a unitQ Score of 62 out of 100, rated fair, as the 30-day average on Nov 9, 2026, unchanged from 62 in the previous 30 days. The score draws on 6,751 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Difficult to Navigate UI and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 21 % 1395 Reports
- Android
- 79 % 5356 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Grab: Food, Grocery, Ride, Pay62
Top feedback themes
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- ApplicationLocationLocation Incorrect
- ApplicationStabilitySlow Performance