Quality degradation at Grab Superapp  
Users report higher volume of Quality Issues than usual
73
fair

Grab Superapp | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Travel
Work at Grab.com? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Grab.com? Unlock additional insights
Android unitQ Score
Android User Feedback
94%
Android
7049 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
472 Reports
User Feedback
6%
iOS
472 Reports
94%
Android
7049 Reports
Grab Superapp - Latest Quality Issues
Android
Jun 22, 2021
Why does it runs so slow? Even when i tried to update it, it just stuck in re-installing proccess, could u do something with this? Thank you
Android
Jun 22, 2021
App was working fine but keeps crashing today. Of all days, when I wanted to redeem my points for F&B
Android
Jun 22, 2021
Guys plz i can't install this app-_- plz jangan kebanyakan upgrade:(
Android
Jun 22, 2021
Paylater Payment has been made a month ago but hasn't been posted. Called Hotline but no solution has been made. Update: I have created two tickets through the Help page. Still no Resolution. They just kept on referring me to the Grab Finance hotline, which I already did and was only informed of the 10days lead time in posting, which in this case, already past.
Android
Jun 22, 2021
Talked to my bank they swear they aren't declining my transactions and yet grab keeps saying my bank has declined my transactions
Android
Jun 22, 2021
I've reached grab's twitter and they tell me 1 grab account is only for 1 device, should i change my phone just to have a grab account🙂 i didnt even know why im suspended
Android
Jun 22, 2021
STUPIDS, DONT FORCE US TO UPDATE APPS. For 56MB ITS USELESS TO USE YOUR SERVICE AND WASTE OF PHONE STORAGE...
Android
Jun 22, 2021
I didn't receive my food yet u deducted my money. Scammer!
Android
Jun 21, 2021
Saya lebih sering pakai aplikasi Gojek, Grab menunya agak ribet.
Grab Superapp - Product Description
Grab is Southeast Asia’s leading superapp. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. These essential services consist of Deliveries (food, groceries, packages), Mobility (4-wheel, 3-wheel, 2-wheel), Financial Services (lending, insurance, cashless payments and wealth management), Enterprise and Others. It’s our mission to drive Southeast Asia forward by creating economic empowerment for everyone in the region.


Food delivery for any craving
GrabFood: Order from your favourite restaurant and get meals delivered to your doorstep

Wide range and convenient grocery delivery
GrabMart: Wide variety of groceries and handpicked fresh produce delivered from store to door within an hour or at a scheduled time

Book a ride for any occasion and budget
Choose from a variety of transport modes, from motorbikes to cars to even buses

Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services and at local merchants 

Reliable on-demand package delivery
GrabExpress: Affordable, fast, and reliable courier service with insurance for your items

Rewards for using Grab
GrabRewards: Earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalogue

Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalised targeted advertising, offers and updates from Grab and its partners and communications/advertising from certain third party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners