80
fair

Grab Superapp | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
13343 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
834 Reports
User Feedback
6%
iOS
834 Reports
94%
Android
13343 Reports
Grab Superapp - Latest Quality Issues
Android
Aug 15, 2022
Sy several times update the system but can't open the application. Please help. More than 10 times of updates, open the application back to update.
Android
Aug 15, 2022
driver was rude and refuse to answer any question about traffic conditions and send me to the difference entrance without informing me anything
Android
Aug 15, 2022
sometimes there are errors. the car received the goods but still exploded through others
Android
Aug 15, 2022
POOR ACCEPTANCE RATE OF RIDE BOOKINGS.
Android
Aug 14, 2022
Pls bring back the delivery fee in grabfood, its so annoying when i have to pretend to order something to know the delivery fee, and please fix the sorting system aswell, whenever i try to sort by delivery fee it just straight up doesnt work
Android
Aug 14, 2022
I reduce it to 3, please make a policy so that drivers are divided equally in all regions, the time from yesterday the driver's location is far away2?!
Android
Aug 14, 2022
Poor app cant chat the driver
Android
Aug 14, 2022
Can't cancel an order
Android
Aug 14, 2022
Never get another promo once😑😑there is a promo that can't be used so it's useful that promo 😑😑 please pay attention to it again, give it a promo that suits the place and customer area don't be casual if it's rich, then people also use grab services again
Grab Superapp - Product Description
Grab is Southeast Asia’s leading superapp. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. These essential services consist of Deliveries (food, groceries, packages), Mobility (4-wheel, 3-wheel, 2-wheel), Financial Services (lending, insurance, cashless payments and wealth management), Enterprise and Others. It’s our mission to drive Southeast Asia forward by creating economic empowerment for everyone in the region.


Food delivery for any craving
GrabFood: Order from your favourite restaurant and get meals delivered to your doorstep

Wide range and convenient grocery delivery
GrabMart: Wide variety of groceries and handpicked fresh produce delivered from store to door within an hour or at a scheduled time

Book a ride for any occasion and budget
Choose from a variety of transport modes, from motorbikes to cars to even buses

Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services and at local merchants 

Reliable on-demand package delivery
GrabExpress: Affordable, fast, and reliable courier service with insurance for your items

Rewards for using Grab
GrabRewards: Earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalogue

Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalised targeted advertising, offers and updates from Grab and its partners and communications/advertising from certain third party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.
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