/ unitQ Score

Aetna Health

Health & Fitness30-day average as of Nov 09, 2026

Aetna Health at a glanceAetna Health (Health & Fitness) has a unitQ Score of 33 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 23 points from 56 in the previous 30 days. The score draws on 105 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Difficult to Navigate UI and Subscription Too Expensive.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
33poor

unitQ Score 30 Day Average as of Nov 09, 2026 23 point score decrease in the last 30 days

Previous 30 days56
Last 30 days33

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 23Nov 60255075100Oct 9Oct 23Nov 6

User Feedback

105Reports
iOS
17 % 18 Reports
Android
83 % 87 Reports

Top feedback themes

  • ApplicationLogin
    Can't Log In
  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountSubscription
    Subscription Too Expensive
  • ApplicationStability
    Can't Download Or Install
  • ApplicationStability
    Device Not Compatible

About Aetna Health

What is Aetna Health?

The Aetna Health app is a mobile application that helps users manage their health care services, track their benefits, and find nearby doctors. With the Aetna Health app, you can easily access your health information and get personalized support anytime, anywhere.

Is Aetna Health safe?

The Aetna Health app, rated for users 12 and older, has mixed reviews regarding safety. While it offers features for managing health benefits and connecting with providers, users have raised concerns about data accuracy and financial processing issues, which may pose risks to sensitive information. Additionally, the app collects extensive personal data, involving health and financial details, which could be a concern for younger audiences. Overall, caution is advised when sharing personal information.

Who owns Aetna Health app?

The Aetna Health app is owned by Aetna, which is a subsidiary of CVS Health. CVS Health acquired Aetna in 2018, making it part of their family of companies.

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