88
good

Trip.com:Hotels,Flights,Trains | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Travel
Work at Trip.com Travel Singapore Pte. Ltd.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Trip.com Travel Singapore Pte. Ltd.? Unlock additional insights
Android unitQ Score
Android User Feedback
80%
Android
974 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
237 Reports
User Feedback
20%
iOS
237 Reports
80%
Android
974 Reports
Trip.com:Hotels,Flights,Trains - Latest Quality Issues
iOS
Jan 27, 2023
VIP room
Good morning I have received an access code to the VIP ROOM, but I have NOT been allowed to enter since apparently there is no agreement. What a bad experience.
Android
Jan 27, 2023
I am trying to get reimbursement for a ticket cancellation and still, after 40 days I am not able to get my money. After numerous excuses and failed attempts still I have not get my money. Stay away!! Edit after response: I have already contacted you but still my issue is not resolved and still delayed
iOS
Jan 27, 2023
Flexible ticket is misleading possibly a scam.
Just went online to change my flexible ticket. Found out it's flexible but you have to buy a new ticket. So make sure you read the fine print or just use a travel agent for better service.
Android
Jan 27, 2023
Tripdapcom charges a cancellation fee separately 30000 won Please put it in the box the same as other regulations, I made a reservation because I didn't make a tee, but I blew the fee, did you do it on purpose?
Android
Jan 27, 2023
My account is not linked to the email so it is a fuss to see my reserved tickets. I don't recommend anything!
Android
Jan 28, 2023
Very poor customer care services.i didn't get my re-fund yet.isue i complaint on december.no action taken
iOS
Jan 28, 2023
Disadvantages of price freeze
I thought it was convenient, but I only received notifications and emails when I purchased it. In my case, it was just a busy period, and just later, there would be an email notification just before, so I wasted 30 minutes passing. When I hurriedly purchased Price Freeze again, it became a different date of one day that was registered in the history ( ́༎ຶོρ༎ຶོ') It may be an individual mistake. I thought about using it again, but I was afraid and ended up buying the same ticket immediately without price freeze. I was swayed by a feature that I thought was useful. One click is convenient, but since you may purchase the wrong date, I thought it would be good to have a cancellation within at least 2-3 hours.
iOS
Jan 28, 2023
Sad and emotionally drained
Will not use again. App did not allow me to review or print boarding pass. Called customer service and she didn't address my concerns. She kept asking for the death certificate of one of the people cancelled- he was not dead, but had another death in the family- he also fell and injured his toe and neck. The second cancelled was for dx newly Covid - 1/19/23 by physician. When I was finally able to convince her that my problem needed addressed immediately, she kept replying “it is okay, it is ok. You have a ticket .” The app instructed me to report to the airport 3 hours before flight to be taken care of. Then I had to pay $5 for them to print my boarding pass. This was financially draining and emotionally exhausting.
Android
Jan 28, 2023
I've learned to become leery of apps that have bad reviews which communicate the same message. A company that has consistent complaints regarding the same issues by different users, indicates to me that their management and CEO are not living and breathing their company and it shows. If I were in their shoes as a leader of the company the first thing I would do is use the app and interact with my product/ service to see what my customers are experiencing. No brainer. They're slackers.
Trip.com:Hotels,Flights,Trains - Product Description
Trip.com is a ONE-STOP travel platform where you can access everything you need for great trips with loads of TRAVEL DEALS!

Get Trip.com NOW to get a perfect trip! 

#Detailed Features List: 

BOOK HOTELS AND FIND GREAT DEALS ON AMAZING STAYS!
On Trip.com, you can browse stays to suit your tastes from total selection of more than 1.4 million options worldwide. Whether you're in the mood for a money-saving apartment stay or a luxury five-star hotel, a cozy holiday inn or a fun-filled resort, it's easy to find the right accommodation.

BOOK FLIGHTS SEAMLESSLY WITH NO BOOKING FEES!
Flights to around 5,000 cities worldwide are available in the Trip.com app. Pick your preferred class – or even book a chartered flight! The Trip.com app lets you filter by price, flight duration, travel time, airline, or number of stops. Pick a multi-city itinerary, and you can even fly into one city and out of another. With Trip.com it's easy to find your perfect flight. 
 
BOOK TRAINS ACROSS THE WORLD, EASILY!
On the Trip.com app, you can now book trains for mainland China, Taiwan, Korea, UK, Italy, Spain, France, and Germany. We connect directly with train information centers for updated schedule information and prices. Our app lets you search quickly through available fares, saving you time and money. 

RENT CARS AT THOUSANDS OF DESTINATIONS WORLDWIDE!
Rent cars on Trip.com and choose from all makes and models. With Trip.com, there's no need to drive the same car twice. Don't worry if your plans change, most cars can be booked flexibly with free cancellation.

BOOK TOURS AND TICKETS ON TRIP.COM AND SEE THE BEST OF YOUR DESTINATION!
From a trip to the Great Wall to a one-day Dubai stopover. Visit Disneyland, get skip-the-line passes for the Louvre, or take off in a hot air balloon. Whatever experiences a destination has to offer, you can find out what's happening and book your tickets, all on Trip.com.

BOOK AIRPORT TRANSFERS EASILY.
When you book airport transfers with Trip.com, your driver will be kept up-to-date with your flight schedule, so you can travel worry-free even in the case of flight delays. Free cancellation is available up to 24 hours before your scheduled pick-up time.

TRIP.COM: YOUR PERSONAL TRIP ADVISOR.
Trip.com is more than just a travel app where you can plan and book your next trip; it's a global community of travelers. You can share Trip Moments with like-minded adventurers, and get inspired by others in return. You can also find exciting travel lists and gourmet recommendations showing the best of everything from food to local activities.

Get Trip.com NOW to experience the seamless one-stop booking process and let your next adventure begin!

#More about the Trip.com app: 

COVID-19 TRAVEL INFORMATION:
- Exit and entry restrictions for countries and regions worldwide
- Global travel advice map
- Designated quarantine hotels list
- Local policy updates for domestic travel

TRUSTED GLOBAL SERVICE:
- 20 different languages with payment available in 31 currencies
- 24/7 global call center with rapid response time
- 24/7 global SOS emergency response and Natural Disaster Relief Fund
- Trip.com service guarantee 

Book with Trip.com NOW for great deals and great service.  

Have a good trip!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners