Google at a glanceGoogle (Utilities) has a unitQ Score of 75 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 4 points from 79 in the previous 30 days. The score draws on 24,848 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Force Closing Or Crashing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 18 % 4537 Reports
- Android
- 82 % 20311 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- ApplicationStabilityForce Closing Or Crashing
- Customer Support & SuccessConductUnsatisfactory Behavior
- Customer Support & SuccessConductNo Response or Help Received