Papa Johns
Papa Johns at a glancePapa Johns (Food & Drink) has a unitQ Score of 68 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 8 points from 76 in the previous 30 days. The score draws on 327 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Difficult to Navigate UI and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 8 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 96 % 313 Reports
- Android
- 4 % 14 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
Papa Johns68
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
Top feedback themes
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
About Papa Johns
What is Papa Johns?
Papa John's app is a mobile application designed for customers to easily order their favorite pizzas and side dishes from Papa John's. It offers features like tracking orders and exclusive deals, making it convenient to enjoy their food from anywhere.
Is Papa Johns safe?
The Papa John's app has some safety measures in place, such as data encryption and the ability to request data deletion. However, there are concerns regarding data collection of personal and financial information, as well as past incidents involving security breaches. For younger audiences, it's important to be cautious about sharing sensitive details, making the app a mixed bag in terms of safety.
Who owns Papa Johns app?
The Papa Johns app is owned by Papa John's International, Inc., which is publicly traded. Major institutional shareholders, including Blackrock Inc. and Vanguard Group Inc., influence the company's ownership structure.