94
good

Flex - Rent On Your Schedule | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
31%
Android
142 Reports
iOS unitQ Score
iOS User Feedback
69%
iOS
313 Reports
User Feedback
69%
iOS
313 Reports
31%
Android
142 Reports
Flex - Rent On Your Schedule - Latest Quality Issues
iOS
Oct 19, 2021
Technology doesn’t work
Even if you don't have available funds in your account you will be overdrawn. Don't bother reaching out to support either unless you want to repeat yourself 5times over text to relay a simple message. What a shame
Android
Oct 17, 2021
it keeps saying my number is invalid when I already have an account. this app is dumb
iOS
Oct 16, 2021
Consistency
When I first started using Flex, I had my bank account attached. I would get text notifications days prior to the payment date notifying the amount that needs to be in account and timeframe when payment will be drafted. This would happen for both monthly payments. The credit card option was introduced which changed processes completely. I no longer receive any notifications and the payments draft without respect to the allowed grace periods to have available funds. This is a very helpful service but with the process change, seems that the developers forgot this is to HELP.
iOS
Oct 13, 2021
They’re pretty good
They're Pretty good….. Have had a couple issues, this last month, they couldn't see my rent was due and it had been updated and posted by my complex now for almost 2 weeks and rent was due the following day, I had to tell them it was posted up and the amount and told them exactly how upset I would be if I would end up with a late fee, I've never been late on my rent and wasn't about to start…. But outside of that bump they're really good about paying on time
Android
Oct 12, 2021
I was told there wasn't a credit check but it's showing on my credit file which may be good later but it shows up as an inquiry now
Android
Oct 12, 2021
Good idea for app, but it keeps getting stuck and won't complete my application
Android
Oct 9, 2021
My rent hasn't been paid and the money is still in my account. So now I have to pay my rent plus late fees at this point. Thank you
iOS
Oct 8, 2021
DO NOT USE
Almost got evicted because of this app. Took money out of my account on the 1st then 7 days later got a call from my apartment complex saying I haven't payed rent and now there's a late fee so I owe extra. Emailed flex and they said they couldn't do anything about it. Ended up not only not being able to make my rent in payment but having to pay the whole cost of rent plus a few extra hundred for the late fees the same day.
iOS
Oct 8, 2021
Terrible Service
Signed up for Flex in September so that I could use it to pay Octobers rent. The 1st rolls around, no action taken with taking out my half or making a payment to my apartment complex. I reach out to Flex and the next day I see the funds have been taken out of my account, but my rent still not paid. Fast forward to today, 7 days after my rent is due; I have accumulated late fees on my rent (which is still not paid), am out $670, and have left countless messages to Flex with not one single response from a customer service team member. I felt like this service was too good to be true and i was completely right. Don't waste your time with Flex, unless you want to ruin your credit with your apartment building.
Flex - Rent On Your Schedule - Product Description
Flex splits your rent payment into smaller payments, enabling you to pay rent throughout the month. 

- Flexible rent payments

Flex analyzes your finances and recommends a rent payment schedule that suits you. You can now pay your rent over the course of the month.

- No more late fees

Never pay a late rent fee again. Flex pays your rent on the 1st and guarantees you'll never get hit with a late rent fee again.

- Build your credit score 

Every payment made to Flex helps build your credit. With Flex, rent can work for you.

- Simple and transparent pricing

Monthly membership fee is $19.99. No payment processing fees, interest charges, late fees or other hidden fees of any kind.

- Safe and secure

Flex protects your information with bank level security. Your data is protected with 256-bit encryption and never stored on your devices.
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