63
fair

State Farm® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Finance
Work at State Farm Mutual Automobile Insurance Company? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at State Farm Mutual Automobile Insurance Company? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
267 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
75 Reports
User Feedback
22%
iOS
75 Reports
78%
Android
267 Reports
State Farm® - Latest Quality Issues
Android
Apr 22, 2024
I received a quote for car and renters insurance with a discount for combining both. The price just went up two months after starting to make the payments. I was never allowed to do a full 6-month payment online, and I now can see why, so they can raise the price whenever they want.
Android
Apr 22, 2024
Why is my profile has changed into my wife's name? I never interacted with my phone, all the time my wife answered my call, even with GPS. My rates increased big-time!! Your stupid apps determine my safety conscious driving, not my way of driving. You lost a very long timer customer!!
iOS
Apr 22, 2024
Total
Every timings my bill keeps going up more and more. It's rediculous.
Android
Apr 23, 2024
It shouldn't be this hard to log in to my account to pay a bill. I had to reset my password several times & it still won't let in
Android
Apr 23, 2024
Not user friendly
Android
Apr 23, 2024
I literally HATE State Farms payment policy. They should take partial payments as long as it is all paid by the due date. Will be finding another insurance company.
Android
Apr 23, 2024
I switched insurance to reduce my payment I had this company for 6 months and all of a sudden with no accidents or nothing my payments jumped up to almost $150 ridiculous
Android
Apr 23, 2024
It's good except I constantly have to scan my drivers license to enter account
Android
Apr 23, 2024
State Farm is a joke. My son inherited a vehicle and it's 2 yrs later and they still can't get things right.
State Farm® - Product Description
With the award winning State Farm mobile app, you can manage your insurance and other products, request roadside assistance, file and track claims, and much more!
 
View and manage your insurance policies.
    •  Quickly pay your insurance bill – even with Apple Pay.
    •  View your auto insurance ID card and add it to Apple Wallet.
    •  View your insurance policies and coverage details.
 
Here to help when you have a claim.
    •  Quickly file a vehicle, property or vehicle glass claim.
    •  Track the status of your claim through every step.
    •  Get Claims status notifications.
    •  Get roadside assistance with tire changes, dead batters, stuck vehicles and more.
 
But wait, there’s more!
    •  View details of your mutual funds products.
    •  Personalized reminders and notifications when you login.
    •  Ask Siri to view your insurance card or your Claims with our shortcuts.
    •  Login with Touch ID, Face ID, or a PIN.
    •  Send a text message to your agent.
    •  Need technical assistance? Send us a message on your time with our messaging feature.
    •  FAQs available in the app when you need them.
    •  Learn about other products State Farm offers.
Want to improve your unitQ Score by 20% within 30 days?
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