State Farm
State Farm at a glanceState Farm (Finance) has a unitQ Score of 59 out of 100, rated fair, as the 30-day average on Nov 9, 2026, unchanged from 59 in the previous 30 days. The score draws on 367 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 15 % 54 Reports
- Android
- 85 % 313 Reports
Compared with similar apps
Citi Mobile89
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Cash App74
Chime71
Capital One Mobile68
State Farm59
Coinbase Buy & sell Bitcoin53
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
- ApplicationLocationLocation Incorrect
About State Farm
What is State Farm?
The State Farm app is a mobile application that allows users to manage their insurance policies, file claims, and access helpful resources directly from their smartphones. With this app, customers can easily track their coverage and get support whenever they need it, making it a convenient tool for those insured by State Farm.
Is State Farm safe?
The State Farm app appears to have safety measures in place but users, especially younger ones, should remain cautious. It requires access to personal data and location, which raises privacy concerns. While it offers features to enhance driving safety and potential discounts for good behavior, risks include sharing sensitive information and possible distractions while using the app. Parents should monitor app usage and educate kids on privacy issues.
Who owns State Farm app?
The State Farm app is owned by State Farm Mutual Automobile Insurance Company, which is a mutual company. This means that the app is owned by the policyholders of State Farm rather than shareholders like in public companies.