Quality degradation at ABN AMRO  
Users report higher volume of Quality Issues than usual
32
poor

ABN AMRO | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
118 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
63 Reports
User Feedback
35%
iOS
63 Reports
65%
Android
118 Reports
ABN AMRO - Latest Quality Issues
Android
Jun 13, 2024
App doesn't work (anymore) due to Bug ?
Android
Jun 13, 2024
poor service
Android
Jun 13, 2024
Disappointed with ABN AMRO's app as it doesn't support Android versions below 10. This forces users to upgrade devices prematurely, contributing to electronic waste. Other banks support older devices, balancing security with sustainability. If you value extending device lifespan and environmental responsibility, this app may not align with your values.
Android
Jun 14, 2024
After entering my pin code it keeps 'loading', after 10 minutes and reinstallation it is still not solved...
Android
Jun 14, 2024
App doesn't work to log in to computer. Kanscan Won't Open
Android
Jun 14, 2024
It won't load with me anymore
iOS
Jun 14, 2024
why
All of a sudden my face recognition login is gone????
iOS
Jun 15, 2024
Add contact
It is difficult to add new contact etc
Android
Jun 16, 2024
What a shame that they change everything, my wife has ios app much clearer. Android users also had this before a few days ago. In short, worthless Just go back to how the app was at previous version, total balance and Just neatly under each other. In the meantime, improvements have certainly been added again, hence now 4 stars.
ABN AMRO - Product Description
The ABN AMRO app puts the bank at your fingertips, 24/7!



Whether you want to do your banking fast and securely, make iDEAL payments, easily make secure calls to our customers services or update your personal data and preferences, you can do it all with the ABN AMRO app.



But of course that’s not all. You can also:
• view your transactions, balance and bank accounts
• block or unblock your debit card or request a replacement
• make transfers and schedule payment orders
• log in to Internet Banking
• get notifications about credits, debits or direct debits
• send a Tikkie payment request
• add your accounts held with other banks to your overview.



Using the ABN AMRO app for the first time
If you already have an ABN AMRO current account, you can start using the ABN AMRO app right away. Make sure you have your debit card and your e.dentifier ready for the registration. You need them to set up the app. After that, you’ll only need your debit card and e.dentifier to confirm certain payments.



New client? Open a bank account in the app
It’s easy to open your first ABN AMRO current account in the app, without going to a branch. You can usually also open the account in the app using an international passport. 



Secure banking in the app
The app lets you log in and confirm lots of orders using the 5-digit identification code of your choice, your fingerprint or Face ID. It is important that you use your device with care, so be sure to keep your personal identification code secret, just like your PIN. Also only register your own fingerprint or face on your device. More information about secure mobile banking is available at https://www.abnamro.nl/en/personal/internet-and-mobile/mobile-banking/safe-mobile-banking.html.
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