57
fair
ABN AMRO | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
211 Reports
211 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
107 Reports
107 Reports
User Feedback
34%
iOS
107 Reports
107 Reports
66%
Android
211 Reports
211 Reports
ABN AMRO - Latest Quality Issues
Android
Apr 12, 2024
The new updates made the e.dentifier device useless and forcing you to wait 4 hours to access (your own) money! And no option to change that! The execuse of protecting people against scammers is really not convincing and just feels like you're restricting people from accessing their own money!
Android
Apr 12, 2024
Dear ABN AMRO, I would like to see the following features in the Android app: - Dark mode for the app (has there been a while for ios but not for android, why?). - Be able to use Google Pay with my ABN AMRO Credit Card
iOS
Apr 12, 2024
Not possible to transfer money directly
In case of unexpected payments, waiting 4 hours is a big problem to get your limit adjusted
Android
Apr 13, 2024
I would like to enable the push notifications for credits and debits. This should be in profile, but it's not there.
iOS
Apr 13, 2024
Doet what should do but....
Does what it's supposed to do but... Don't know who decided on the dark green for the buttons and text, but that doesn't work well with accessibility. Guess it hasn't even been thought about. The white text with dark green is more tiring for those with poorer eyesight, i.e. the elderly. And the dark green text with black creates a wandering text feeling. In the dark, both effects are worse
Android
Apr 13, 2024
I always need the latest version to pay online, but I've already updated the latest version, so it just keeps sending me back without letting me pay
iOS
Apr 14, 2024
Great app with a few points for improvement
Great app, just need more adapted color use for color blind. Furthermore, failed payments remain in the app, even if I delete them with online banking. Furthermore, I can't delete failed payments in the app.
Android
Apr 14, 2024
Since the update, someone who is authorized can see my accounts in their app, even though I never gave permission to do so. Another delegate won't see this data. Information to revoke this applies to the old app, and these instructions won't work for the new app. The delegates never abused it, but I (and the delegates) are not happy about the fact that this is now shown in the update when no permission has been given for it!
Android
Apr 15, 2024
Dark mode doesn't work with this app. Can I set that up somewhere in the abn app? I have android 14 (6.1).
ABN AMRO - Product Description
The ABN AMRO app puts the bank at your fingertips, 24/7! Whether you want to do your banking fast and securely, make iDEAL payments, easily make secure calls to our customers services or update your personal data and preferences, you can do it all with the ABN AMRO app. But of course that’s not all. You can also: • view your transactions, balance and bank accounts • block or unblock your debit card or request a replacement • make transfers and schedule payment orders • log in to Internet Banking • get notifications about credits, debits or direct debits • send a Tikkie payment request • add your accounts held with other banks to your overview. Using the ABN AMRO app for the first time If you already have an ABN AMRO current account, you can start using the ABN AMRO app right away. Make sure you have your debit card and your e.dentifier ready for the registration. You need them to set up the app. After that, you’ll only need your debit card and e.dentifier to confirm certain payments. New client? Open a bank account in the app It’s easy to open your first ABN AMRO current account in the app, without going to a branch. You can usually also open the account in the app using an international passport. Secure banking in the app The app lets you log in and confirm lots of orders using the 5-digit identification code of your choice, your fingerprint or Face ID. It is important that you use your device with care, so be sure to keep your personal identification code secret, just like your PIN. Also only register your own fingerprint or face on your device. More information about secure mobile banking is available at https://www.abnamro.nl/en/personal/internet-and-mobile/mobile-banking/safe-mobile-banking.html.
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