37
poor
ADP Mobile Solutions | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
711 Reports
711 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
302 Reports
302 Reports
User Feedback
30%
iOS
302 Reports
302 Reports
70%
Android
711 Reports
711 Reports
ADP Mobile Solutions - Latest Quality Issues
Android
Sep 10, 2024
Why can't I put in Sunday hours on Monday? Your inadequacy is showing.
Android
Sep 10, 2024
App is garbage. Seriouslt dont even bother with it. Only it was good for is showing you youe schedule and you cant even see what your schedule is anymore. Idk why companies insist on using adp all the time when they arent even the best, [name] worst one. Also no way to get ahold of support, jist rakes you to stupid articles but wont let you report anything.
Android
Sep 10, 2024
Inability to access app without first having to uninstall this update then reinstall it. It denies me access if I don't because there is a bug regarding personal info and it wants to send a code to my old even though HR took the old totally out of the system. Fix it. I'm not the only employee that this update messed up on.
Android
Sep 10, 2024
this app blows! have to enter your password every time you launch it. complete BS! It should work like every other app on my phone and just launch when I tap on it without having to enter a password each time
Android
Sep 10, 2024
It works, it just works slow And feels like it's down for maintenance or an issue every day.
Android
Sep 10, 2024
Been using this app for nearly 10 years without issues. All of a sudden after this last update I can't sign in. Had me add a finger print for sign in yet never asks to use it and ever since I added the finger print it won't accept my password. I don't have time to change my password every single time I need to sign into the app. Please fix your update! I need to get to my pay info on a regular basis and it's frustrating that it isn't letting me in!
Android
Sep 11, 2024
half the time it's not working
Android
Sep 11, 2024
only issue I have is it keeps logging me out everytime I leave the app
Android
Sep 11, 2024
Created an account and said it was ready for use. But the homescreen does not change, so I can't log in. It stays in sign in and doesn't let me click on anything
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. - All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. - This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). Key Employee Features: • View pay & W2 statements • View & request time off • Track time & attendance o Punch in/out o Create timesheets o Update, edit, & approve time cards • View pay card accounts • View benefit plan information • Contact colleagues Key Manager Features: • Approve time cards • Approve time off • View team calendars • View executive dashboards Security: • All application requests and transactions are routed through ADP's secure servers • All network traffic between the mobile device and the server is encrypted • All employee information cached on the mobile device is encrypted • Username and password protected • Login sessions time out from inactivity • Accounts locked out with excessive login failures • Fast and easy login with Touch ID or Face ID • Recover or reset forgotten user IDs and passwords Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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