41
poor
ADP Mobile Solutions | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
1005 Reports
1005 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
284 Reports
284 Reports
User Feedback
22%
iOS
284 Reports
284 Reports
78%
Android
1005 Reports
1005 Reports
ADP Mobile Solutions - Latest Quality Issues
iOS
Mar 14, 2025
Poor access
Always has issues loading.
Android
Mar 14, 2025
Piece of trash forgets your quick clock-in setting multiple times a week making you take the minutes longer process of logging in. This app literally costs you money stopping you from clocking in when you attempt to.
Android
Mar 14, 2025
app won't open anymore, I click on the app icon and it just closes and says Foreclosed
Android
Mar 14, 2025
Why was the option to view and change direct deposit removed?????
Android
Mar 14, 2025
Doesn't work! Every time when I try to reset the password it tells me that I don't have enough security questions or contact information required to reset the password. Contact your employer's HR or payroll department for assistance transaction ID#xxxxxxetc. I spoke with HR where Im currently working and they send me a link to reset the password and still doesn't work.! :( :(
Android
Mar 14, 2025
ten times less user efficient than the last pay app my company used constant glitches and harder to input time and vacation requests. oh and loaded with ads for products I refuse to use
iOS
Mar 14, 2025
Worst payroll app
This is worst payroll app I have had to use. I get emails saying that there is a discrepancy that needs addressing and then there are none. There are many things you have to be at your desktop to do, they can't be done with the phone app. They need to start over.
iOS
Mar 14, 2025
Works 30%
This app goes down so many times it's not even worth having
iOS
Mar 14, 2025
Crashes
Every time, and I mean every time they do an update this thing crashes. I have to delete the app, turn off my phone, turn on and redownload this stupid app. I've lost count of the amount of messed up time punches and times I've had to have hr fix my punches.
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. - All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. - This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). Key Employee Features: • View pay & W2 statements • View & request time off • Track time & attendance o Punch in/out o Create timesheets o Update, edit, & approve time cards • View pay card accounts • View benefit plan information • Contact colleagues Key Manager Features: • Approve time cards • Approve time off • View team calendars • View executive dashboards Security: • All application requests and transactions are routed through ADP's secure servers • All network traffic between the mobile device and the server is encrypted • All employee information cached on the mobile device is encrypted • Username and password protected • Login sessions time out from inactivity • Accounts locked out with excessive login failures • Fast and easy login with Touch ID or Face ID • Recover or reset forgotten user IDs and passwords Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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