45
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
402 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
232 Reports
User Feedback
37%
iOS
232 Reports
63%
Android
402 Reports
ADP Mobile Solutions - Latest Quality Issues
iOS
Oct 20, 2021
Here’s your review since it’s so important
It KEPT asking for a review so it only gets one star now since it couldn't wait. I said “not now” so it just ask again in the very next menu??? Ok then Updated: changed to four stars. Nice app it just got on my nerves asking for a review
Android
Oct 20, 2021
Cant link my account to the mobile app.
Android
Oct 19, 2021
I rarely use the app anymore since, for some reason, I'm no longer able to use it to clock in or out - which was my main use for it. Now I have to use the website.
iOS
Oct 19, 2021
Angry user
Please for the love of god, add separate punch in and punch out buttons. I work odd hours and your app thinks it knows better what I'm trying to do. Why would you clock me in when I'm already clocked in? Update to Dev response: Can't you just develop separate in/out buttons?
Android
Oct 19, 2021
I still can't use this app to clock I or out
Android
Oct 19, 2021
poor and clunky, keeps forgetting my biometric log in
Android
Oct 19, 2021
This app is misaligned with the ADP Freedom website. The most recent payslip the mobile app loads is from December 2020. It simply won't load any newer payslips. I also can't view my USER_PHONE_NUMBER and USER_PHONE_NUMBER forms in this app, whereas this is possible on the ADP website. Just sort this out. Don't you have any QA testing in place to capture issues like this?
Android
Oct 19, 2021
At first it was great, especially when quick look made it easier to clock in and now it says I'm no where near my location.
Android
Oct 19, 2021
This app is a waste of time. I am locked out of ADP and no longer in work hence no access to my work e-mails. My password hasn't changed but this tells me that it's wrong. when I request a new password there is no facility to sent password to my personal e-mail. and they don't recognise my mobile number either. There are no options to get in touch with them either.
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 
For your best experience, use iPhone 7 or later. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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