35
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
629 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
199 Reports
User Feedback
24%
iOS
199 Reports
76%
Android
629 Reports
ADP Mobile Solutions - Latest Quality Issues
Android
Apr 21, 2021
Haven't been able to access my time ardi for 3 weeks
Android
Apr 21, 2021
TRASH!!@ Always says can't connect to server
Android
Apr 21, 2021
I love this app, so convenient. The reason I'm giving it 2 stars, is because I had to uninstall and then reinstall after the last update. After update, Timecard was not working. Such a headache.
Android
Apr 21, 2021
Adrianne, I have the same issues as you. I work for a different company therefore I believe it is the app. Others on my team having the same issues. Obviously some bugs in the new update
Android
Apr 20, 2021
Please fix the timecard issue. I can see from other reviews I have read that I am not the only person who is unable to view my timecard and this us a big problem for me. And yes, I have done everything suggested to the other users with this issue. I will change my rating to 5 stars when this is fixed.
Android
Apr 20, 2021
Have not been able to see my time card for a week now since last update.... PLEASE FIX!!
Android
Apr 20, 2021
Was a good app. But time card feature quit working well over a week, or two ago. And not just for myself. The usual "go to payroll", etc excuse. It's the app that's the problem. Not all the payroll, etc. Thank you.
Android
Apr 20, 2021
F*** this app. I need my W-2 from a company I no longer work for. The website found me using name, DOB and SSN and won't accept my phone number (the same one for 10 yrs), says download this app. I repeat the process, and it says it can't find me. With the same exact info that found me on the website. What more do you want from me.
Android
Apr 20, 2021
Every other week something is wrong and I can't log my timesheet. Its extremely aggravating. The ONLY reason I use it is because its the only way to do my timesheet through my job.
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 
For your best experience, use iPhone 7 or later. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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