51
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
460 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
152 Reports
User Feedback
25%
iOS
152 Reports
75%
Android
460 Reports
ADP Mobile Solutions - Latest Quality Issues
Android
Jun 15, 2024
Doesn't show my paid check at all. I can't see my hours pay.
iOS
Jun 15, 2024
Never takes me to the correct week of the paycheck
I've been using this app for probably four years and every time I go into view a paycheck it takes me to the wrong week every time I have to exit out and go back into it before it will show the correct paycheck for that week
Android
Jun 15, 2024
App interface will not respond to any touch, useless, I have to use the ADP website. Please fix it!
iOS
Jun 16, 2024
Crashing all the time very bad app
It crashes every time I open the app I have to enter my Face ID or password bc it crashes as i open and when I start pressing options. It's very slow. Bad app in general I would not recommend for employers to be using this app for employees it's very frustrating and difficult app to deal with.
Android
Jun 16, 2024
Since the last update the program does not START,
Android
Jun 16, 2024
I can't see anything in my profile for 3days. I have been trying to undate but that didn't work. I might delete if it don't work!
Android
Jun 16, 2024
It doesn't show on timecard all times we are supposed to work. Don't explain what flags meat and why we get them
Android
Jun 16, 2024
this app is useless, i cant look at my pto or my time card the only thing i can look at is my tax info and pay stubs
Android
Jun 16, 2024
Works but very slow takes me 5+ mins just to clock in sometimes says I'm not in range when I'm in store glitchy can enter password multiple times and it not work
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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