Quality degradation at ADP Mobile Solutions  
Users report higher volume of Quality Issues than usual
31
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
649 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
249 Reports
User Feedback
28%
iOS
249 Reports
72%
Android
649 Reports
ADP Mobile Solutions - Latest Quality Issues
iOS
Dec 8, 2024
Not great
Was great for a few months. Now it won't load at all. I have to delete and reinstall twice a day to be able to clock in and out.
iOS
Dec 8, 2024
Do better
After every update app doesn't want to work
iOS
Dec 8, 2024
Faulty
After updating it recently the app refuses to load when I open it and I've already had multiple issues with clocking in because of it. I keep having to delete and redownload the app and would appreciate if this was to be fixed.
iOS
Dec 8, 2024
App not open for me
Everyone the new update I can get in the app. This needs to get fixed ASAP!
iOS
Dec 8, 2024
Stuck in the first page!
I'm really tired with the app!! It stuck on the first page!! I have to remove the app and reinstall it again for everyday login!!
iOS
Dec 8, 2024
Needs major work
This app needs major work! Sometimes we can't even get it to load? Is there plans to make this app better or replace it?
iOS
Dec 8, 2024
Bugged
The 12/7/24 update is bugged. The app won't load anymore. It's unusable.
iOS
Dec 8, 2024
Broken Update
App does not open after the update.
iOS
Dec 8, 2024
Last update won’t load on iPad
Since the update a day ago it won't get past the ADP Always Designing For People screen. Of all the apps I run, this one always seems to be slow glitchy with the whole login. Don't know how this is getting the high ratings it does.
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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