Quality degradation at ADP Mobile Solutions  
Users report higher volume of Quality Issues than usual
37
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
408 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
196 Reports
User Feedback
32%
iOS
196 Reports
68%
Android
408 Reports
ADP Mobile Solutions - Latest Quality Issues
Android
Jul 5, 2022
It takes a pretty good amount of time for the app to open
Android
Jul 5, 2022
Location issue with your App..Do not like ADP as A System..Does not live up to their logo...Slow,Start and End work issue every day..#Basura minorproduct.....here it is July 5...still havent gotten paid SINCE THE 1ST..waiting on these slow ADP BLUE EYE DEVILS...#whermoney filingcomplaint
Android
Jul 5, 2022
This company has got to get it's issues fixed! I can't even enroll in my company benefits because of all the issues with this app. It's bad enough I can't just do it on a regular computer... But not being able to add beneficiaries... The glitches and technical issues. To top it off, there's no customer service to help with this stuff. They say, "Tell your employer..." Then my employer says, "ADP sucks...after this year we are switching to another company. " Wow, It needs to get fixed ASAP.
Android
Jul 5, 2022
HORRIBLE.. CRASHES CONTINUOUSLY WHILE ONBOARDING YOUR EMPLOYEE INFORMATION. TOOK ME 2 HOURS JUST TO GET MY PASSWORD, TAX INFO, ETC SET UP. VERY FRUSTRATING. I HOPE THIS WORKS BETTER FOR DAILY TASKS... WOW.
Android
Jul 5, 2022
My time clock does not show please help with this.
Android
Jul 5, 2022
Keeps logging me out
Android
Jul 5, 2022
As a company administrator I'm very disappointed with this app. My employees are having issues constantly and we get the same answer from ADP each time. This morning none of them can clock in. This cannot be a problem with the cashe or the version. The employees really dislike ADP because of these problems.
Android
Jul 4, 2022
This app crashes no matter what I do. It does not display any of my information.
Android
Jul 4, 2022
No access to paystubs. The only thing displayed is an advertisement for Wisely.
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 
For your best experience, use iPhone 7 or later. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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