71
good
Aena | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
41 Reports
41 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
20 Reports
20 Reports
User Feedback
33%
iOS
20 Reports
20 Reports
67%
Android
41 Reports
41 Reports
Aena - Latest Quality Issues
iOS
Sep 10, 2023
Not working well
It has given me a lot of problems today to pay from the app the reservation I had made. I did nothing but disconnect, then I put that I had no reservation, the session is closed alone and you have to enter the data again. Too bad. Instead of facilitating the parking payment process, it ruins it. I already had a lot of trouble making the reservation and being able to see it.
iOS
Sep 14, 2023
garbage
I do not understand how this App q does not even open can have this rating
iOS
Sep 14, 2023
It doesn't work. A scam
The App does not work well. Eventually you can't book parking, but coincidentally when prices go up it works fine again. To the answer below, I already did that before writing this review and I am still waiting for a response
Android
Sep 15, 2023
It doesn't explain anything, nor does it open.
Android
Sep 16, 2023
There is no option to choose Catalan, so I have taken the English option.
Android
Sep 17, 2023
There is no Catalan language option in the app
iOS
Sep 20, 2023
lamentable
It is not possible to book with Firefox or Chrome. They force you to download the app (to know what it contains) and it doesn't work either. "There was an error in your request. Please try again later." ... 12 hours is not "later" enough. I value with a star because you can not put zero
Android
Sep 20, 2023
I happen to make a reservation. It does not prosper without knowing why and they charge me almost double. A scam
Android
Sep 22, 2023
The app has exchanged letters and numbers from the license plate and you can't delete the wrong license plate
Aena - Product Description
The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A.S.Madrid-Barajas, J.T.Barcelona-El Prat, Palma de Mallorca, etc. Download the app so you can: • Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance). • Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc. • Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc. • Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A.S. Madrid-Barajas, J.T.Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández • Request PRM services directly from the App. • Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist. • Check all the promotions and active offers at each airport. • Exclusive discounts for Aena Club. Check them all at clubcliente.aena.es
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