60
fair
Aena | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
45 Reports
45 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
13 Reports
13 Reports
User Feedback
22%
iOS
13 Reports
13 Reports
78%
Android
45 Reports
45 Reports
Aena - Latest Quality Issues
Android
Aug 31, 2024
It is nowhere to be found how to delete the account.
iOS
Sep 1, 2024
It does not recognize the user and does not support Catalan
Despite entering the username and password correctly, it shows an error message and does not allow login. It does not offer a Catalan version.
iOS
Sep 2, 2024
Worst app ever
It doesn't start, then kicks you out of the app, duplicates bookings or when you're in the final step it takes you out of the app. You enter your profile and the discount does not apply to you. Overall, all bad, but it's not like the website is much better either
Android
Sep 3, 2024
I like the application but there is a lack of greater accessibility for people who have difficulty in vision, there are sections with small print that are difficult to see. They should include a font magnification option in settings
Android
Sep 4, 2024
The application is very practical but I find that it lacks the languages of the country, since it is only in Spanish and English.
iOS
Sep 4, 2024
The app needs to be improved
It costs a lot to add a license plate It is difficult to make a parking reservation
Android
Sep 6, 2024
He never recognizes my registration to make the payment for the APP. They don't give me a solution no matter how many emails I send, so I will proceed to uninstall it and leave the Aena club
iOS
Sep 7, 2024
AENA Facial Recognition
It does not work and you cannot register for this service that they say can already be used at airports. Impossible to register.
Android
Sep 8, 2024
Fatal!! Every time I open the app I have to register again!
Aena - Product Description
The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A.S.Madrid-Barajas, J.T.Barcelona-El Prat, Palma de Mallorca, etc. Download the app so you can: • Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance). • Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc. • Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc. • Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A.S. Madrid-Barajas, J.T.Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández • Request PRM services directly from the App. • Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist. • Check all the promotions and active offers at each airport. • Exclusive discounts for Aena Club. Check them all at clubcliente.aena.es
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