Quality degradation at Afterpay - Buy now. Pay later.  
Users report higher volume of Quality Issues than usual
47
poor

Afterpay - Buy now. Pay later. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
445 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
326 Reports
User Feedback
42%
iOS
326 Reports
58%
Android
445 Reports
Afterpay - Buy now. Pay later. - Latest Quality Issues
Android
Dec 2, 2022
I don't even know how many stars to give this app because it used to be wonderful and I updated it and now it doesn't even work. It takes forever going from screen to screen. I tap on where I need or want to go it just lags and is SLOWER THAN A 7 YEAR ITCH!!!!!! HIGHLY DISAPPOINTED SEEING THAT MY SPENDING BALANCE IS 900 BUCKS🙄 not to mention I will be owing some upcoming payments so if I can't get on the screen to pay how do you expect me to pay you🤷‍♀️
Android
Dec 2, 2022
App is extremely slow I can't check out anything. It freezes before I can even sign into my account.
Android
Dec 2, 2022
The service is alright but the app sucks, you have to keep clicking the icons over and over and it takes forever to go where you wanting to go
Android
Dec 2, 2022
This is an updated review, from 5 stars to 1 star. I have uninstalled the app. I reported repeated Amazon purchase attempts that were processed and then declined days later. Three times, same issue. The only "customer service" response was that I didn't order anything from Amazon despite my sharing screenshots of the order, the virtual cards, the later payment decline notification. Hardly the only fish in the sea, Afterpay.
Android
Dec 2, 2022
Initially was good for making larger purchases but now useless and I've uninstalled due to the app trying to charge extra payments and then when disputed: my amount was immediately decreased and I'm given the excuse that I may have paid late as being the excuse when in fact, I have paid balances off early. There are no account details that can corroborate the late payments, so im left to believe this is a bait and switch tactic. I do not reccomend this app and advise against it.
Android
Dec 2, 2022
I used to tell everyone about this app but I made 1 mistake and made a payment a few hrs late ( due to Thanksgiving Holiday ) and they put my limit from 900.00 to 0.00 and that's after a few yrs of on time payments on several orders while also making early payments with no reward for doing so, That's kinda messed up so I won't be recommending this app anymore to anyone. I understand doing my limit but not to 0.00.
Android
Dec 2, 2022
Nothing ever works anymore and always freezes
Android
Dec 3, 2022
Idk if it's just my phone but when I try to use this app, it goes extremely slow like a turtle
Android
Dec 3, 2022
Trying to make a payment for the past 3 hours. I'm not going to order things and not pay for them. Send messages and email notifications about payment
Afterpay - Buy now. Pay later. - Product Description
Afterpay lets you buy today, get it straight away and pay in 4 simple bi-weekly installments.

Our shop directory lets you browse the latest stores and get all the shopping inspiration you need. New brands are added weekly! Plus, see an ever expanding list of retailers now accepting Afterpay in stores. 

How Afterpay works: 

• Download & sign up: the app is your key to unlocking our shop directory.
• Browse stores & brands: search for your go-to brands, browse to find new favorites and see brands now accepting Afterpay in stores.  
• Get it now! Shop fashion, beauty and lifestyle
• Spread the cost: pay the installment straight away - then the remainder every two weeks. Remember - there’s no fee when you pay on time. 
• Take control: manage your order and make instant payments when you want!

Want it now? Pull out your phone and use the app to shop and keep track of all your orders and your payment schedule. The Afterpay app puts you in control of your spending - it’s alway interest-free, and no fees when you pay on time.

SHOP IN STORES
Now you can shop in your favorite stores with Afterpay! Just open the app, see retailers offering Afterapy in stores, and shop confidently knowing how much you are pre-approved to spend. Simply tap to purchase. You'll pay 25% up front and the rest over the next six weeks. And, you'll take your purchase home today.

PAYMENTS MADE EASY
Use the app to view all your current and past Afterpay orders as well as your payment history. If you need to be more flexible with your finances, you can change your payment card for future payments - or even pay off any upcoming installments early - all on the app. 

SHOP THE LATEST TRENDS
Afterpay makes spending responsibly so much easier. Shop on a budget and still get the latest fashion and beauty. We’re adding new stores every week to give you even more choice. 
Afterpay it. Because life doesn’t wait.
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