43
poor
Afterpay - Buy Now Pay Later | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
186 Reports
186 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
66 Reports
66 Reports
User Feedback
26%
iOS
66 Reports
66 Reports
74%
Android
186 Reports
186 Reports
Afterpay - Buy Now Pay Later - Latest Quality Issues
Android
Apr 21, 2024
It let's me use one first time payment, and the next morning someone is trying to use my cash app for something. Luckily I always move my money out. Now I can't make anymore purchases through the app.
Android
Apr 21, 2024
Apparently they "take a number of factors into account" and that's why I can't buy anything from anywhere for any price. Always rejected for no reason. Just "we decided we don't like you, sorry". What's the point of $200 in credit if I can't use even half of it?
iOS
Apr 21, 2024
Annoyed
so every time I put in the purchase item like the code or whatever the heck it is to prove that it's my item that I have through Afterpay it's not letting me send anything so what's the point even been having like customer service if you can't even do it, you know I'm getting really sick of companies like this
iOS
Apr 22, 2024
Not worth the hassle
Just an fyi to people downloading, you can set up your account get approved for a high spending limit and still get rejected for every purchase you try to make even if it's like $100. Not worth the time setting up an account. I'll stick with Klarna.
Android
Apr 22, 2024
I had 14 orders all paid on time with the last 5 being paid early, now all of a sudden my limit has been greatly reduced for no reason.
Android
Apr 22, 2024
Slow and system they run is out of date. Don't waste your time downloading this app.
Android
Apr 22, 2024
Horrible customer service with cancelled orders. Ask for things the site simply doesn't provide and then refuses to refund you even after giving them more than enough confirmation that the order was cancelled. I would not recommend using them for anything. Untrustworthy.
Android
Apr 22, 2024
Its hard to see what you owe...The floor mate is confusing...
Android
Apr 24, 2024
Customer service is a joke and never get a response back.
Afterpay - Buy Now Pay Later - Product Description
Buy now pay later, with Afterpay Afterpay offers app-only benefits to give you more access to the deals you love. Shop online and in-store in the Afterpay app and split the cost in 4 interest-free* payments. Browse stores, brands, products, discounts, and gift cards across top brands in fashion, beauty, home, toys, tech, travel and more. New brands and deals added daily! Check out our 700k+ five-star reviews for more reasons to start shopping on Afterpay. Exclusive shopping Pay it in 4 at more of your favorite top brands, only in the app. Our app-only brands feature app-only categories, including fashion, tech, and travel. Explore daily curated shopping guides and inspirational content. From seasonal travel guides to new drops, see what our editors are shopping now. Browse a large selection of gift cards for top brands that you can buy now and pay later, for travel, shopping, food, restaurants, entertainment and more. Manage your orders Review current and past Afterpay orders and payment history. Change your payment schedule or pause payments when you report a return. Link Afterpay to your Cash App account and manage your orders in Cash App. Get sale and price drop alerts Receive push notifications when your favorite brands go on sale and get price drop notifications on items you love. Save them in-app and we’ll alert you when the price drops so you don’t miss a deal. Earn rewards Our loyalty program rewards you for making on-time payments. Earn benefits like exclusive offers from top brands you love, no payments up front, and more—only in the Afterpay app. Use Afterpay in stores Find shopping, travel, tech and beauty retailers offering Afterpay in stores, and shop confidently knowing how much you are pre-approved to spend. Just open the app and simply add your Afterpay card in your virtual wallet and tap to purchase. Increase your spending limit Unlock more when you’re shopping with the Afterpay app and pay on time. We’re committed to making sure that our community feels empowered and in control of their finances by promoting good spending and budgeting behavior. 24/7 customer support Get support anytime you need by using our customer support chat, available anytime, only in the app, and access FAQs. By using the Afterpay app, you agree to the applicable Terms of Use (https://www.afterpay.com/en-US/terms-of-service) and Privacy Policy (https://www.afterpay.com/en-US/privacy-policy). *You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. For access to in-store, additional verification may be required. Late fees may apply. View our installment agreement for complete terms: https://www.afterpay.com/en-US/installment-agreement. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.
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