Alarm.com
Alarm.com at a glanceAlarm.com (Lifestyle) has a unitQ Score of 20 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 9 points from 29 in the previous 30 days. The score draws on 69 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 9 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 67 % 46 Reports
- Android
- 33 % 23 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationNotificationsNotifications Delayed
About Alarm.com
What is Alarm.com?
The Alarm.com app is a mobile application that allows users to monitor and manage their home security systems remotely. With the Alarm.com app, you can receive alerts, control your devices, and view live video feeds from your smartphone or tablet, ensuring your home is safe and secure at all times.
Is Alarm.com safe?
The Alarm.com app can be safe for younger users as it features Unexpected Activity notifications to monitor household behaviors and alert parents of potential risks. However, users often overlook privacy policies, leading to vulnerabilities like inadequate data protection, as connected devices can expose personal information. Overall, while Alarm.com offers useful safety features, awareness of its privacy risks is essential.
Who owns Alarm.com app?
The Alarm.com app is owned by Alarm.com, Inc., which is an American technology company specializing in cloud-based services for home security and automation. The company was founded in 2000 and has been publicly traded since 2015 after its initial public offering.