51
poor
Alarm.com | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
45%
Android
47 Reports
47 Reports
iOS unitQ Score
iOS User Feedback
55%
iOS
57 Reports
57 Reports
User Feedback
55%
iOS
57 Reports
57 Reports
45%
Android
47 Reports
47 Reports
Alarm.com - Latest Quality Issues
Android
Mar 23, 2023
Slow response on video review.
iOS
Mar 23, 2023
GARBAGE
Please don't use these ppl they're a scam my stuff don't work
iOS
Mar 23, 2023
Terrible app
App never seems to work. I always get login failed due to connection issue. Every other app works on my phone. I'd hate to be having an emergency and cant access this app. Hoping to switch providers soon for security.
Android
Mar 24, 2023
I've called.about HUGE delay in phone and when alarm is triggered. No fix! Very concerned!
Android
Mar 24, 2023
Doesn't work properly half the time. Support is the worst method of support, being completely automated for the majority of the call. App is unresponsive. While looking through the camera, it will freeze after 10-15 seconds. Not to mention the "recordings" being small clips instead of what I actually need recorded.
iOS
Mar 24, 2023
Not working
Not working
iOS
Mar 25, 2023
Won’t save changes!
I toggle the recording rules to the on position for doorbell call and doorbell motion then hit save. I go back to check an hour or two later and the app toggled them to the off position! It's so frustrating and Brinks customer support is absolutely unhelpful. Hopefully this review will fix this problem!
Android
Mar 25, 2023
Any idea what this message means? Our provider doesn't know. Your Interactive Services have been locked because your system is pending termination. For questions, please call your provider
iOS
Mar 26, 2023
App not working correctly
I keep reporting problems with the app not working correctly, and it never gets fixed
Alarm.com - Product Description
Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.
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