39
poor

Alarm.com | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
39%
Android
27 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
43 Reports
User Feedback
61%
iOS
43 Reports
39%
Android
27 Reports
Alarm.com - Latest Quality Issues
Android
Mar 18, 2024
Very disappointed my system is constantly offline. My doorbell camera never stays online I fix it then 10 mins later offline again. Very frustrating
Android
Mar 19, 2024
The App for my safety works good... We 💕 😘 the sceneary. I've it timed to stay on n go off. At a certain time. Now like my old Sch slang from the 70's to the 80's! That's the JAM! But the 📸 cameras recording. ⏺️ and pixel coverage is the PITS! Plus since both screws n angle was reset. It moves toward my patio. N doesn't stay Up to cover the entire area. I'm frustrated. Im hating! I'm having to phoned so much regarding it. And the promised it's my equipment. After so many months. NOT Plsd
iOS
Mar 19, 2024
Payment Information
There is no place on this app to update payment information.
iOS
Mar 20, 2024
Works but confusing & clunky
We can't figure out how to delete all the useless stored data. Do we really need a full year of the wind-caused plants setting off the motion detector? Nope. No, we don't. Yet, there it all is. Where are the “clear” commands?
Android
Mar 21, 2024
The app has stopped working for no apparent reason. It just stalls out when trying to aet the alarm. Recent update did nothing to fix the issue.
iOS
Mar 24, 2024
Doesn’t get beyond initial screen
Once it sees I had a previous device there is no option to copy or ignore and the app hangs. Done doesn't do anything. Not great when I need to leave and now can't monitor the house.
Android
Mar 25, 2024
On my phone I can not view video from my camera's, yet on my tablet I can,
iOS
Mar 26, 2024
Waste
It would be great if i didn't have to uninstall the app everytime i wanted to use the features
iOS
Mar 26, 2024
App is marginal and intermittent.
At this time, the pause recording menu under the video app is not working. It was working earlier today. Rebooting the App does not work.
Alarm.com - Product Description
Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage.

Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to:

•	Control your entire property remotely
•	Know what’s going on with intelligent alerts and live video feeds
•	Automate your daily security routine and other time-consuming tasks 

Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist.

Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information.

Our smarter home security features include: 

•	Control your security panel, locks, lights and more from anywhere
•	Get alerts when people enter and leave, or when there’s unexpected activity
•	Watch live and recorded video from indoor and outdoor cameras
•	Customize your video alerts to see specific activity only
•	Talk to visitors through your doorbell camera and unlock your door from the same screen
•	Use Scenes commands to activate multiple devices with one touch

Our smarter business security features include:

•	Arm or disarm your security panel across multiple locations
•	Get alerted if the store opens late or an employee accesses a restricted area 
•	Get smarter video alerts that highlight specific types of activity
•	Automate your lights, locks, thermostats and more
•	Track and manage access to multiple properties
•	Buzz open your access control doors from the Doorbell Call screen
•	Respond to alarm events and alert emergency personnel 

Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.
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