38
poor

Alarm.com | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
59%
Android
76 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
53 Reports
User Feedback
41%
iOS
53 Reports
59%
Android
76 Reports
Alarm.com - Latest Quality Issues
Android
Oct 1, 2022
Does not give me the information I want
Android
Oct 1, 2022
Suddenly i am asked to enter name and password and neither are recognized
Android
Oct 2, 2022
Very interesting app, but needs more work on visual development. Needs a dark mode for night shifts.. And needs better icons that you can find the app very easy.. This icon isn't the best for people to find the app fast... Color of the icon is all white (very easy to lose on your screen and eyes) and is a triangle figure! The last thing that I think is a triangle talking about security alarms.
iOS
Oct 3, 2022
Wish there’s an option to see which network the equipment is connected to
We have three different Internet that works at home because of how big the houses but we're unable to tell which network each cameras connected to, please add this feature
Android
Oct 3, 2022
I was able to view clips of my yard but now nothing. Getting pissed at this app now
iOS
Oct 3, 2022
Latest app update
Does anyone else dislike the new app update? It's so much harder (time consuming) to turn notifications on and off now because you have to go into the on/off section and turn on/off then select the amount of time you want notifications on or off. Whereas before you could just click the notification on or off (highlighted in blue) for your camera notifications. I am doing this the correct way with the update. It is frustrating when it worked okay first time around. Why change?I know I can't be the only frustrated customer out here.
Android
Oct 3, 2022
App runs decent, but wish there was an option to clear all previous video recorded events or even select multiple to delete since it takes a while to click and go through each video to delete
Android
Oct 4, 2022
Jonathan Lloyd and Iwired from Arizona are not allowing me, your customer to use the application properly. I am not happy with my service. Iwired is setting me up for failure. I am taking them to small claims court and will plan on fixing this problem. Get better service technicians to help your app out in the future.
Android
Oct 5, 2022
The doorbell cam is 1 giant flaw. When it's working, if someone rings the bell, it takes AT LEAST 30 seconds to notify you. Then, when you try to open it to see who's there, it takes FOREVER to load. The best bet I have is trying to identify whoever was there as they're leaving after waiting at the door for over 1 minute. Furthermore, when you lose power and it comes back on. Everything BUT the doorbell cam connects back. How do you connect back to it? That a great question. I don't know!Garbage
Alarm.com - Product Description
Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage.

Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to:

•	Control your entire property remotely
•	Know what’s going on with intelligent alerts and live video feeds
•	Automate your daily security routine and other time-consuming tasks 

Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist.

Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information.

Our smarter home security features include: 

•	Control your security panel, locks, lights and more from anywhere
•	Get alerts when people enter and leave, or when there’s unexpected activity
•	Watch live and recorded video from indoor and outdoor cameras
•	Customize your video alerts to see specific activity only
•	Talk to visitors through your doorbell camera and unlock your door from the same screen
•	Use Scenes commands to activate multiple devices with one touch

Our smarter business security features include:

•	Arm or disarm your security panel across multiple locations
•	Get alerted if the store opens late or an employee accesses a restricted area 
•	Get smarter video alerts that highlight specific types of activity
•	Automate your lights, locks, thermostats and more
•	Track and manage access to multiple properties
•	Buzz open your access control doors from the Doorbell Call screen
•	Respond to alarm events and alert emergency personnel 

Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.
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