Alaska Airlines
Alaska Airlines at a glanceAlaska Airlines (Travel) has a unitQ Score of 51 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 7 points from 44 in the previous 30 days. The score draws on 262 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Fails To Launch and Got Logged Out.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 7 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 71 % 187 Reports
- Android
- 29 % 75 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Alaska Airlines51
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFails To Launch
- ApplicationLoginGot Logged Out
- ApplicationLoginCan't Login On New Device
- Customer Support & SuccessConductUnsatisfactory Behavior
About Alaska Airlines
What is Alaska Airlines?
The Alaska Airlines app is a mobile application that allows travelers to book flights, check flight status, and manage their reservations easily. With features such as mobile check-in and access to travel updates, the app enhances the traveling experience for Alaska Airlines customers.
Is Alaska Airlines safe?
The Alaska Airlines app offers valuable features such as flight tracking and mobile boarding passes, enhancing convenience and usability. However, while it claims not to share user data with third parties, concerns remain about potential data security and privacy risks. Younger users should also be cautious about using personal information in a public setting, especially when making travel plans.
Who owns Alaska Airlines app?
The Alaska Airlines app is owned by Alaska Air Group, Inc., which is the parent company of Alaska Airlines. This company operates several airlines including Horizon Air and Hawaiian Airlines, making it a key player in the aviation industry.