Quality degradation at Alight Mobile  
Users report higher volume of Quality Issues than usual
23
poor

Alight Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
31 Reports
User Feedback
38%
iOS
31 Reports
62%
Android
51 Reports
Alight Mobile - Latest Quality Issues
Android
Mar 11, 2025
Alight is the Worst leave solutions company ever created!!They are not consistent in sending your forms and when they do they deny them when all of the info is on the original "medical necessity" form...Do not waste your money getting std from them
Android
Mar 12, 2025
It's a very poorly done web app. Doesn't save sign in information, you have to search for your organization and input login information every time you use it. After you're signed in, the search bar you used to find your organization never leaves the screen. Literally better off just making a bookmark in your web browser.
Android
Mar 12, 2025
trying to reach out to youe support team and no one has the decency or professional manner to reply to my company work email which we choose to work with your not so friendly app. Hope someone takes the time off from their donut and coffee to do some work and reply to paying company employees.
iOS
Mar 13, 2025
Update made reimbursement difficult
After the update I can no longer get reimbursements on my phone. App doesn't load from photo album and there is no additional options for permissions in settings.
iOS
Mar 13, 2025
Partial and Not Complete
The app is not in sync with the Web version.
Android
Mar 13, 2025
You can't do anything on the app
Android
Mar 14, 2025
Doesnt accept photos now with their camera
Android
Mar 14, 2025
It is not recognizing the username or password when attempting to log in
Android
Mar 17, 2025
full of glitches. used to work better
Alight Mobile - Product Description
Access your employer benefits – health, retirement and payroll details anytime, anywhere. 
  
Alight mobile app is available for any employee and benefit participants of companies that partner with Alight Solutions to administer their HR and benefit programs. Once logged in, you can access your personal benefits information wherever and whenever needed.   

Use this app to: 
 - Find a doctor or urgent care clinic 
 - Enroll in important benefits 
 - Review your medical plan and spend 
 - Review your 401(k) contribution elections and make changes if needed 
 - Review your pension benefit 
 - See if you are on track for retirement 
 - Access and save a copy of your insurance card 
 - Get help from your personal Health Pro 
 - Explore other benefit resources all in one place 
 - Review your time off balance 
 - Accessing your Wellbeing benefits and step challenges with HealthKit integration
 
Disclaimer: Features available on this app are dependent on your employer’s benefit plan.  Subject to terms, conditions and availability. 
Alight is a registered trademark Alight Solutions LLC.  
  
ABOUT ALIGHT SOLUTIONS 
  
Work and life. Companies and people. Innovation and understanding. We understand the powerful human connections that create success for your organization. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. We are proud to be shaping the future of work and life for organizations, people and their families.
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