63
fair
Allstate® Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
310 Reports
310 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
35 Reports
35 Reports
User Feedback
10%
iOS
35 Reports
35 Reports
90%
Android
310 Reports
310 Reports
Allstate® Mobile - Latest Quality Issues
Android
Dec 7, 2024
Drivewise is inconsistent and unreliable. Keep calling to get fixed and app still not recording my trips after troubleshooting with several reps
Android
Dec 7, 2024
Pathetic. Staff made promises they didn't keep, then all attempts to contact live support via E Mail proved futile.
Android
Dec 7, 2024
I thought this works from launching the app and it runs in background. Numerous times, I launch the app, drive, then nothing - no trips. sometimes it just logs out, sometimes it's active and not processing. Same thing happens with Gieco nad progressive apps in the past. Junk
Android
Dec 7, 2024
I want my policy canceled but they think I am going to pay this month they are full of it. You suck.
Android
Dec 8, 2024
Won't stop badgering me to setup DRIVE WISE even though I've said no to it.
Android
Dec 8, 2024
Very intrusive app tracks even if you go poop
Android
Dec 9, 2024
Completely drained my battery on the first day. Highly inefficient. Must run all the time. Location must be on all the time. Not worth the $90 refund if I have to buy a new phone. This app has way too many problems; it's designed to benefit Allstate almost exclusively rather than primarily benefiting the customer. Don't bother until they rework the app completely.
Android
Dec 9, 2024
Not user friendly.
Android
Dec 10, 2024
App does not work with my phone.
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more. Have your insurance where you need it, when you need it. Features: Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash. ID cards – Access a digital proof of insurance right on your phone.** Payments – Make a payment, manage Auto Pay and review your policy bill and payment history. Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails. Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer. Coverages – See policy information and details about your coverages. Agent Access – Instantly contact your agent through the app, no log in required. QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident. *Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life. Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state. **Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
All intellectual property rights, including trademarks and word marks, are the property of respective owners