60
fair

Allstate® Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
289 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
46 Reports
User Feedback
14%
iOS
46 Reports
86%
Android
289 Reports
Allstate® Mobile - Latest Quality Issues
iOS
Mar 12, 2025
Needs to Improve the app
apps decide to rate my driving as problematic and does not allow user to challenge it decisions. For example if you stop and moved your the side of the road and call or read text.. which is the safe way to do.. the apps consider it is danger. The app needs to allow user to challenge it decisions like any other decision..
Android
Mar 12, 2025
Privacy issues on account not respected by Allstate
iOS
Mar 12, 2025
Drivewise wastes battery
Drivewise, the feature that tracks your location and determines your driving habits, is a battery hog. Looking at my battery usage, every single hour is taken up fully by the Allstate app's background activity. This kills my battery life.
Android
Mar 12, 2025
Crashed. I was trying to pay my bill. Guess I can't do this with the app.
Android
Mar 12, 2025
Ur chat or mobile app can't or does't have my updated ID card !
Android
Mar 12, 2025
Terrible service, and overpriced. $2k?!?!?
Android
Mar 12, 2025
Updated app now no longer works with my phone. Now only way to get driving discount is to buy new phone. Cost of new phone vs discount is not a good option!!
iOS
Mar 13, 2025
Drivewise
Although I do like the drivewise feature, it will show phone activity while driving even though I am parked.
iOS
Mar 14, 2025
Didn’t Touch, but Reads “Cell Phone Use”
I started the YouTube app playing saved songs. Then I got in the car and drove 20 minutes to school. Now Drivewise reports that I was using my phone as I drove. That's so wrong!!!! I never touched the phone once I started the car.
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.

Have your insurance where you need it, when you need it.

Features:

Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash.

ID cards – Access a digital proof of insurance right on your phone.**

Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.

Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.

Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.

Coverages – See policy information and details about your coverages.

Agent Access – Instantly contact your agent through the app, no log in required.

QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.

*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
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