/ unitQ Score

Allstate® Mobile

Finance30-day average as of Nov 09, 2026

Allstate® Mobile at a glanceAllstate® Mobile (Finance) has a unitQ Score of 48 out of 100, rated poor, as the 30-day average on Nov 9, 2026, unchanged from 48 in the previous 30 days. The score draws on 191 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
48poor

unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days

Previous 30 days48
Last 30 days48

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080Oct 9Oct 24Nov 820406080Oct 9Oct 24Nov 8

User Feedback

191Reports
iOS
25 % 47 Reports
Android
75 % 144 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Excessive Battery Drain
  • Customer Support & SuccessConduct
    No Response or Help Received

About Allstate® Mobile

What is Allstate® Mobile?

The Allstate® Mobile app is a convenient tool that allows users to manage their insurance policies directly from their smartphones. With features like filing claims, accessing digital ID cards, and getting roadside assistance, the app makes it easy for users to stay connected with their insurance needs.

Is Allstate® Mobile safe?

The Allstate Mobile app has some safety features like crash detection, but it requires continuous location monitoring, raising privacy concerns. For younger users, issues like battery drain and potential inaccuracies in trip tracking may pose usability challenges. While it offers benefits like personalized insurance rates, the app's sharing of geolocation data with third parties could be a downside, warranting caution for privacy-conscious users.

Who owns Allstate® Mobile app?

The Allstate® Mobile app is owned by Allstate Insurance Company, a leading provider of insurance and financial services. This app is designed to help customers manage their policies and claims conveniently from their mobile devices.

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