34
poor

Allstate® Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
1727 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
142 Reports
User Feedback
8%
iOS
142 Reports
92%
Android
1727 Reports
Allstate® Mobile - Latest Quality Issues
Android
Apr 17, 2021
App won't even start on pixel xl
Android
Apr 17, 2021
The app does not work. Avoid it.
Android
Apr 17, 2021
I just recently started using this app and it is awful! It is shorting me on drives because it doesn't start tracking the trip until a mile or more after I've started, my discount went from 17% to 12 percent in ONE trip with no driving occurrence. I checked and my progress says no hard braking on one page and 1 hard braking on the trip itself which I know is not accurate, I have to open the app to end the trip manually which can range anywhere from 3 to 8 minutes because it constantly freezes
Android
Apr 17, 2021
This app SUCKS..It crashes all the freaking time..Right now I'm reinstalling the app..let's hope it works this time without freaking crashing all the damn time..😡
Android
Apr 17, 2021
keep closing and crashing I have a claim going on I can't even get into it to look at it
iOS
Apr 16, 2021
Not so good app
No facial recognition login. Having to enter my password everytime I need to access my Allstate policy is annoying. Not being able to download my insurance ID cards and all to my iPhone wallet is another annoying non feature.
Android
Apr 16, 2021
App will not show info on trips.. Just freezes. Sitting on my couch and will ding checking for a trip. Ridiculous.
Android
Apr 16, 2021
It constantly needs updates and you can't use until you update. Figure it out.. then leave it alone
Android
Apr 16, 2021
I'm trying to get All state on my app some its not ther i hit help an idid what they said it still don't
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.
Have your insurance where you need it, when you need it.

Features:
Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.*
ID cards – Access a digital proof of insurance right on your phone.**
Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.
Allstate Digital Footprint -  Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails. 
Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.
Digital Locker® – Create a record of your personal property to make filing claims easier.
Coverages – See policy information and details about your coverages.
Agent Access – Instantly contact your agent through the app, no log in required.
QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.
 
*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.
**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.
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