44
poor

Allstate® Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
Work at Allstate Insurance Company? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Allstate Insurance Company? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
394 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
175 Reports
User Feedback
31%
iOS
175 Reports
69%
Android
394 Reports
Allstate® Mobile - Latest Quality Issues
Android
Jan 19, 2022
I hate this app. It's not user-friendly; it does not keep, store, or save your password. There is too much going on, on the home page.
iOS
Jan 19, 2022
Allstate Roadside assistance
Piss poor!!! So upset!!!! Company that contracted to give help when you need it wouldn't come out to help son on side of interstate because Allstate wont pay him!!! My son has been on side of road for almost 4 hours now!!!
Android
Jan 18, 2022
One of the hardest apps. Trying to get info on an accidental policy I purchased from my job. Can't even find the information
iOS
Jan 18, 2022
Horrible app
This app is absolutely horrible. I rather pay a little more money to an insurance company that actually has an app/website that works and is user friendly, such as GEICO.
Android
Jan 18, 2022
Drivewise does not record my trips we have been to Allstate many times and no one can help us reset it I have tried everything possible and nothing I should be making money from these trips of being a safe driver totally unacceptable hate it
Android
Jan 18, 2022
No one answered the phone and I need the driver app.
Android
Jan 18, 2022
I despise the drivewise app. It is cumbersome and annoying. If you don't want me checking my phone while driving - why do I get 6 notifications for a 2 mile trip to the grocery store?
Android
Jan 18, 2022
App is no good.never works!@@@@@
Android
Jan 18, 2022
App needs some improvemens.
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.
Have your insurance where you need it, when you need it.

Features:
Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.*
ID cards – Access a digital proof of insurance right on your phone.**
Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.
Allstate Digital Footprint -  Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails. 
Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.
Digital Locker® – Create a record of your personal property to make filing claims easier.
Coverages – See policy information and details about your coverages.
Agent Access – Instantly contact your agent through the app, no log in required.
QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.
 
*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.
**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners