47
poor
Allstate® Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
337 Reports
337 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
75 Reports
75 Reports
User Feedback
18%
iOS
75 Reports
75 Reports
82%
Android
337 Reports
337 Reports
Allstate® Mobile - Latest Quality Issues
Android
Sep 16, 2024
I see absolutely no reasons for any company to have 24 hour surveillance on me. I will never ok your 24 hour access. Period. Otherwise, a great company.
Android
Sep 16, 2024
Rather just show me amount due than signing in the app! I have a hard time with the screen name and password!
Android
Sep 16, 2024
Drivewise doesn't log trips even after all settings are changed to their recommended settings. Their own Drivewise diagnostics show all settings are as recommended. Only two of many trips have logged.
Android
Sep 17, 2024
With days to go befor policy renewal, you tell me that my app hasn't worked for a year. And all this commercial stuff - what's State Farm doing in my Cell Phone now?
Android
Sep 17, 2024
Drivewise is not for me . I spend every day in a commercial vehicle. And only drive 25 miles to work. Thus I would constantly have to turn the app off then back on every day.
Android
Sep 17, 2024
can never find what I am looking for
Android
Sep 17, 2024
Drive wise keeps dropping
Android
Sep 17, 2024
Installed the app policies are not showing and drivewise says the info was not on file . It comes up with my name and I can sign on but that's all. Tired of trying it's been 4days since my policy was purchased.
Android
Sep 18, 2024
The app usually works well. However, it's giving an error now when you click Pay in Full when trying to make a payment, saying that the value has to be between 0 and the pay in full amount. Please fix this!
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more. Have your insurance where you need it, when you need it. Features: Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash. ID cards – Access a digital proof of insurance right on your phone.** Payments – Make a payment, manage Auto Pay and review your policy bill and payment history. Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails. Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer. Coverages – See policy information and details about your coverages. Agent Access – Instantly contact your agent through the app, no log in required. QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident. *Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life. Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state. **Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
All intellectual property rights, including trademarks and word marks, are the property of respective owners