40
poor
Amazon Alexa | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
1828 Reports
1828 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
735 Reports
735 Reports
User Feedback
29%
iOS
735 Reports
735 Reports
71%
Android
1828 Reports
1828 Reports
Amazon Alexa - Latest Quality Issues
iOS
May 24, 2023
So hard!!!!!!!!!!!
The app is so hard to use and has lots of bugs. Since it has so many bugs it puts me off using Alexa and it plays random music in the middle of the night.
iOS
May 24, 2023
music
Trying unsuccessfully to stop daily routine of unrequested music starting up.
iOS
May 24, 2023
Unwanted auto mode
UI is slow. App keeps starting up in auto mode for some reason. I'm nowhere near a car.
iOS
May 24, 2023
Spinning wheel goes on forever
We depend on Alexa but when I want to write a new reminder, all I get is the spinning wheel, forever and forever.
iOS
May 24, 2023
Missing credit
I should have almost $400 in gift cards credit. I don't see a lot of the products that I purchased. Called but no help. Please help I have some items I want to purchases for the holiday with my gift cards. Mona
iOS
May 24, 2023
Unclear
It is not intuitive very dispersive the functions are all working but there is much to improve
iOS
May 24, 2023
Problems…
Glitch, promotional jargon, glitch, promotional jargon followed by playing music on wrong devices oh I'm getting fed up with Alexa, please get this back to the pleasure it used to be.
iOS
May 24, 2023
Welcome to my world!
It's a nightmare to keep paired & not at all intuitive, because it may take you around in a circle, even though you follow directions!
iOS
May 24, 2023
Cannot be updated
I'm actually quite happy with the app. There are always problems, it happens. I'd love to add my Xbox in the app. This doesn't work and I'm supposed to update the app. This, in turn, doesn't work either, because I can only "open" them in the AppStore and not update them.
Amazon Alexa - Product Description
Use the Amazon Alexa App to set up your Alexa-enabled devices, listen to music, create shopping lists, get news updates, and much more. When you enable Alexa hands-free you can talk to Alexa by simply saying "Alexa" when the app is on your screen. The more you use Alexa, the more she adapts to your voice, vocabulary, and personal preferences. DISCOVER MORE • Get more out of your Echo device through personalized feature recommendations from Alexa • Discover and enable recommended Alexa skills • Pick up where you left off directly from the home feed with lists, shopping, or recently played Music and Books MANAGE YOUR DEVICES • Set up your Alexa-enabled devices, control or check status of your compatible smart lights, locks and thermostats at home or on the go • Create routines to automate your smart home devices MUSIC & BOOKS • Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Choose a song or playlist and listen on your Alexa-enabled devices • Create speaker groups to play music across your compatible Echo devices for multi-room music ORGANIZE YOUR DAY • View and edit shopping and to-do lists on the go, get weather and news updates, manage timers and alarms, and more STAY CONNECTED • Use Drop In from your app to connect instantly with your compatible Echo devices, like a two-way intercom • Call or message supported Alexa-enabled devices, at no additional cost. By using this app, you agree to Amazon’s Conditions of Use (www.amazon.com/conditionsofuse), Privacy Notice (www.amazon.com/privacy), and all of the terms found here (www.amazon.com/alexaterms).
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