Amazon Alexa
Amazon Alexa at a glanceAmazon Alexa (Lifestyle) has a unitQ Score of 54 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 19 points from 35 in the previous 30 days. The score draws on 8,037 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Alexa Issues.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 19 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 17 % 1374 Reports
- Android
- 83 % 6663 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- Third-Party DevicesSmart SpeakerAlexa Issues
- ApplicationStabilityFails To Launch
- ApplicationStabilityFreezing