Quality degradation at Amazon A to Z  
Users report higher volume of Quality Issues than usual
73
fair

Amazon A to Z | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
417 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
86 Reports
User Feedback
17%
iOS
86 Reports
83%
Android
417 Reports
Amazon A to Z - Latest Quality Issues
iOS
Oct 14, 2021
Worst version of A to Z yet
I don't like anything about this new look. Why would you take things (like pay, time, transfer opportunities, etc) from one page load, to two? We had a drop down menu before to go straight to that page. Now we have to go from the home screen, to the schedule page, and then to the next page. Why would would anyone make navigation WORSE? And NO ONE likes these video ads! This is an employee app. We use it to clock in and out for work, amongst other things. Why are we being advertised to like we are on social media or a shopping app? I'm already fully vaccinated, I don't need to be hounded to death about it, thanks. I gave it some time before I decided to write a review, hoping it would grow on me. Nope. It has only frustrated me more. I'd give it zero stars if I could.
Android
Oct 13, 2021
The latest version of this app is an absolute nightmare. It's complicated to navigate, there are important resource links (like PTO & Occurence information) now burried in other resource links (like Find Shifts), it's cluttered (News at the top is a HUGE waste of space, and the thick white menu at the top of "find shifts" makes it hard to see what shifts are available), why is everything white (It's harder to look at), and IT'S SO BUGGY!!! It crashes often. The PREVIOUS version was 5/5 perfect!
Android
Oct 13, 2021
App keeps crashing when I try to log in. I'm forced to use the website
Android
Oct 13, 2021
It won't let me put my password in, every time I click on password it jumps to the first login screen
Android
Oct 13, 2021
It's isn't working. Keep resetting
Android
Oct 13, 2021
Swapping shift will never work!!! Need to fix that eternal bug!
iOS
Oct 13, 2021
Update Issues
Start the app, shows me the home page for maybe ten seconds, then the whole screen turns white. I'm on flex so until this is fixed I'm screwed. Thank you 🙃
Android
Oct 13, 2021
Currently mildly buggy with covid page... It could be my phone, it could be the app. But something something customer is always right
iOS
Oct 12, 2021
No
The new update is a complete malfunctioning train wreck
Amazon A to Z - Product Description
Amazon A to Z gives you access to all the tools to manage your work-life at Amazon. Use the app to manage your profile information, submit time off requests, check your schedule, claim extra shifts, see the latest news, and more.
 
Getting started:
As an Amazon hourly Associate, download the A to Z app
Login with your Amazon login credentials (not your personal Amazon account)
Update your profile if needed with your phone number and emergency contact
Verify your direct deposit information
Configure your notification preferences to stay in the know
 
After getting the basics out of the way, A to Z will be your portal to everything from schedule management to getting your Amazon.com discount code.
 
Feature highlights:
 
Time: submit time off requests, check your accrual balances, and claim voluntary extra time or time off 

Schedule: view in/out times, upcoming shifts, and calendar

Compensation: view pay, tax, and direct deposit information

News: stay up to date with the latest happenings internal to Amazon

Profile: update personal information, emergency contacts, and view your Amazon.com discount code

Resources: visit several other employee resources for new jobs, retirement planning, learning management, and more

By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
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