Amazon Business

Business30-day average as of Nov 09, 2026

Amazon Business at a glanceAmazon Business (Business) has a unitQ Score of 46 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 8 points from 38 in the previous 30 days. The score draws on 85 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Contact Customer Support and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App Store Google Play

46poor

unitQ Score 30 Day Average as of Nov 09, 2026 8 point score increase in the last 30 days

Previous 30 days38

Last 30 days46

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score

User Feedback

85Reports

iOS: 15 % 13 Reports
Android: 85 % 72 Reports

Top feedback themes

ApplicationUser Interface
Difficult to Navigate UI
Customer Support & SuccessContact
Can't Contact Customer Support
ApplicationLogin
Can't Log In
AccountAccount Status
Can't Cancel Or Delete Account
AccountAccount Settings
Can't Change Language

All scorecards