Quality degradation at Amazon Freevee: Movies/Live TV  
Users report higher volume of Quality Issues than usual
20
poor

Amazon Freevee: Movies/Live TV | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
78%
Android
64 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
18 Reports
User Feedback
22%
iOS
18 Reports
78%
Android
64 Reports
Amazon Freevee: Movies/Live TV - Latest Quality Issues
Android
Sep 5, 2024
The app is pretty good but promotes racism often. There are catagories like black voices, black history month, etc. There are not catagories for white voices, white history month or any other race. If you don't want to promote racism stop promoting one race over another and placed in a category labeled black this and black that.
Android
Sep 5, 2024
This is a horrible app heres why, I was watching a show hazbin hotel. The first episode loaded no prob but then when I tried to sign in to my Amazon account it really didn't even work the first time it took 4 tries before it signed in. So after it finally signed in I tried to watch the second episode it said video unavailable. I refreshed it still didn't work. I would like that to be fixed it's probably a bug.
iOS
Sep 8, 2024
Huh
I wanted to watch Man in the Moon and downloaded the app especially for it, but you can't get into series in Freeve, I think that's stupid
iOS
Sep 8, 2024
Won’t work on my iPad at all.
I have tried uninstalling and reinstalling this app 3 times now since the initial download attempting to use it. Each time I try signing in using my Amazon info and I get a mess saying “something went wrong” with a blank background page and no way to do anything further. No buttons to press, no response by swiping the screen, no back button or refresh options… nothing. Just a blank page telling me “something went wrong”. 👎🏼
iOS
Sep 9, 2024
Neighbours
Won't play. Just a yellow circle going round and round. And it's not my internet everything else works
iOS
Sep 10, 2024
All the gambling ads/Amazon ads
This could be a lot better minus the ads for Fan Duel every 5 minutes and now that Amazon has changed the banner before each show plays - we all know it's ad supported tv shows but did you really have to force it down our throats AGAIN in each show? I didn't know Amazon takes a gamble on us watching gambling ads. I'm losing interest in Amazon even though they do business in the US, how come we can't speak to customer service in the US and always seem to get agents in the Phillipines? They're agents when you call for support and don't get anywhere with them always hang up on you. Taking my purchasing power elsewhere. I don't support Amazon when they have so few products from the US - it's almost like shopping Temu or Wish.com and their products are bottom shelf quality.
iOS
Sep 14, 2024
App no longer works after the last updates
Obviously, this "free" streaming app is little more than a sidekick service for Amazon, where they try to find an audience for their unpopular content. But while the initial versions worked well (and offered some hidden indie-gems that are usually screened in arthouse cinemas and film festival for free), since July - when I had to replace my old iPhone SE (1st generation with IOS 15) with a new iPhone SE (3rd generation with IOS 17) - the app always crashes already at the login stage (NO EXCEPTIONS) and is essentially non-functional!!!! Given the recent history of Amazon and other movie streaming streaming, I wonder whether the proclaimed "bug fixes" were supposed to remove everything but the bugs and whether the real aim is to push Freevee viewers onto their real commercial AmazonPrime subscription service...
iOS
Sep 14, 2024
Wrong movie uploaded
I was excited to see that the 2012 crime drama, “Safe House”, starring Ryan Reynolds and Denzel Washington was available (via IMDB) on FreeVee. I did a search for “Safe House” on the app and none of the screen grabs for the three matches showed Ryan Reynolds or Denzel Washington. I was confused. The first match showed Patrick Stewart and Kimberly Williams (1998 movie with same title) but the description was for the 2012 movie. I played the movie and the opening credits confirmed the problem. The 1998 movie “Safe House” was uploaded into the 2012 movie “Safe House” spot. The 2012 movie doesn't actually exists on FreeVee. I did searches for Ryan Reynolds and Denzel. Washington and only the 1998 movie appears in the search results.
iOS
Sep 16, 2024
Issue-?
I downloaded this app and logged in to Amazon, then the app said “oops” and that it had run into an error. I'm not sure if this is a localized issue or not, but I made several variations in my methods to make it work (it continued to say oops without even getting to the main page). Even tried the ‘use without log in' button and got the same result. My connections are fine and correct so I'm assuming it is an issue within the app?
Amazon Freevee: Movies/Live TV - Product Description
Amazon Freevee is a premium free streaming service. Watch thousands of hit movies, shows, Freevee Originals, and live 24/7 entertainment channels to match your mood.

App features:

* Original shows and movies from the award winning Amazon Studios, with all new exclusive releases added each month that are free to stream. 
* 24/7 Live Entertainment Channels — live programs based on fanbase, genre, and content.
* Search by Title, Genre, or Cast  — plus, explore Trending Searches to see this week’s most popular titles.
* Add to your Watchlist — create a personalized Watchlist with new and classic film and tv favorites.
* No credit cards. No subscription fees. 100% Free. — Log in with your Amazon account to start streaming today. Freevee is supported by Ads to bring you thousands of hit shows and movies with no hidden costs.

For our Terms of Use and Privacy Notice, please see https://www.primevideo.com/terms.  Amazon, Freevee, Prime Video and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
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