48
poor

AMC Theatres: Movies & More | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
4%
Android
7 Reports
iOS unitQ Score
iOS User Feedback
96%
iOS
178 Reports
User Feedback
96%
iOS
178 Reports
4%
Android
7 Reports
AMC Theatres: Movies & More - Latest Quality Issues
iOS
Oct 21, 2021
One error message after another
After 5 attempts, finally able to purchase tickets but not preorder food.
iOS
Oct 21, 2021
Frequent crashes
Every time I go to make a purchase this app crashes. Takes 2-3 attempts to buy 2 tickets. Super frustrating!!!
iOS
Oct 21, 2021
Terrible
Took 10 times for it to take my payment method.
iOS
Oct 21, 2021
App doesn’t work on I USER_PHONE_NUMBER
App doesn't work at all
iOS
Oct 20, 2021
Horrible app
This app is horrible. First, I had problems selecting my seat. Then, I had problems inputting my credit card. It's almost better to drive to the theater and buy the tickets there. They almost had me going to a different theater entirely.
iOS
Oct 20, 2021
payment
If you don't have your card with you, you can't buy tickets, all sites were closed and I could not go to watch my movie… I'm so sad 😕 the manager told me that I'm sorry we don't have Apple Pay and we can't buy you a ticket because the site is disabled
iOS
Oct 20, 2021
Credit card Security
Look, I entered my credit card numbers over a year ago, and you have my password and thumbprint protecting access to my account. Why ask for that stupid three number code on the back? I don't carry that card with me, it stays at home, in a drawer. Having to go home to get those three numbers is a pain in the assumption that I will always have that particular card on me when I want to see a movie.
iOS
Oct 19, 2021
Impossible website!
I have been combing your website for the last two hours trying to find someway to get in touch with you or the kids theater that I signed up for an account. The phones do not offer the option to leave a message, it just tells you to call back some other time…UNACCEPTABLE! I want to cancel my membership because it's been such a long time since we've even seen a movie due to the pandemic. I noticed AMC has been taking money out of my account though they never notified me they were going to do that once they re-opened the theaters! I cannot remember the password for my account and when trying to get another I find I have to sign in first in order to manage my account then cancel my membership! This is ludicrous! I want to cancel my membership…NOW! Roxanna Taylor ADDRESS_REMOVEDEl Paso, TX. 79924 PHONE_REMOVED
iOS
Oct 18, 2021
Can’t sign in and I cannot co tact anyone with AMC
I cannot sign-in and cannot contact anyone to help from AMC. I was able to change my password but the app will not sign me in. I have my account number, it Recognize my email address because it sends me a password reset. The app does not work on my phone or my iPad
AMC Theatres: Movies & More - Product Description
The AMC Theatres App is your portal to everything AMC. Buy tickets, get info about the movies you want to see, access your AMC Stubs rewards and make A-List reservations.

Our Theatres: Type in the name of your favorite theatre, or find the theatre closest to you. Find out which theatres feature premium formats like Dolby Cinema at AMC, IMAX and AMC, or RealD 3D.

All About Movies: Discover AMC exclusives, official trailers, movie synopses, cast info, and film ratings from experts like IMDb and Rotten Tomatoes.

AMC Stubs: Log into your AMC Stubs account to earn and track points and rewards. Access your virtual card and scan it at the theatre to apply your savings and rewards instantly. A-Listers can make FREE movie reservations and Premiere members enjoy waived online ticketing fees.

My AMC: Find your purchased tickets, rewards and all things AMC Stubs. 

Food and Drinks Online Ordering: Skip the line by ordering concessions before you get to the theatre. Available at select locations with either express pick-up at the concession stand, or delivery to your seat.

Reserved Seating: Save your favorite seat in the house.

Digital Tickets and Membership Card: Save room in your wallet for more important things! Your phone is your ticket and your AMC Stubs membership card. 

Advance Tickets: Buy tickets the second they go on sale and be the first to see the movies you’re most excited about.
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