52
poor
America First Credit Union | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
99 Reports
99 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
89 Reports
89 Reports
User Feedback
47%
iOS
89 Reports
89 Reports
53%
Android
99 Reports
99 Reports
America First Credit Union - Latest Quality Issues
iOS
Mar 19, 2023
Having to renter information after enabling Face ID
Every time I use the app now, it makes me enter in my information, even when I select enable Face ID. Seems like some more bugs being fixed.
Android
Mar 20, 2023
They added a new feature that sends my phone a notification every time I use my debit card. It is absolutely unnecessary and insufferable.
iOS
Mar 20, 2023
the issue is not the credit union
after the latest update everyone i know is no longer able to use touch ID or face ID to log in. instead it makes us re-enter all of our information every time
iOS
Mar 20, 2023
Login Issues
New version of the app logs me out every time, even if I enable FaceId. There is no longer a way to store you credentials at all. I have uninstalled and reinstalled and it continues to happen. Please change it back.
iOS
Mar 20, 2023
Logs me out every time
Used to work great but the last month I have to enter my account number and password every single time I want to use the app. Very disappointing
iOS
Mar 20, 2023
Face ID
Face ID does not work for this application. I might as well just go to the website and login manually as I have to each time I go to the app
iOS
Mar 21, 2023
Login no longer works right.
Fix the login issues. Terrible bug.
iOS
Mar 21, 2023
New update thumbs down
I really hate having to search for & re-enter my account number every time I want to check my bank account. Even hitting the enable Face ID option doesn't work.
iOS
Mar 21, 2023
Face recognition failing
Love the bank, love the mobile banking, app is generally great. But ever since the last eat update of bringing card guard into the app the facial recognition doesn't work. I keep selecting everything for it to set up the facial recognition and nothing progresses.
America First Credit Union - Product Description
Having America First mobile banking on your device is like having a personal branch in your pocket. With this handy & secure app, you can transfer funds, deposit money, apply for a loan, and more—at any time, day or night. America First mobile banking features: Dashboard Our sleek, user-friendly interface delivers the services you need quickly. The customizable dashboard also presents the information you want, right when the app is opened. Mobile Deposits There’s no need to deposit checks at branches. Simply take a picture of the front and back of the endorsed check and upload it with mobile banking. Funds will arrive quickly and securely in your account. Budgets & Spending Transactions are automatically categorized so you can track spending and create detailed reports, making maintaining your budget a snap. Transfers Move funds between America First checking & savings accounts or make loan payments. You can also use the app to send money to external accounts, if needed. Account Aggregation You can easily add accounts and cards from other financial institutions into our mobile banking app so you can monitor all your finances in one secure place. Loans No matter where or when, you can apply for auto loans, ask to increase your Visa® credit card limit, open a new line of credit, and more with our mobile banking app. Card Guard® Take control of how, where, and when your America First Visa is used. With Card Guard, you can set geographical or spending limits, and get alerts whenever a transaction takes place.
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