89
good

America First Credit Union | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Fair
 
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Android unitQ Score
Android User Feedback
86%
Android
138 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
22 Reports
User Feedback
14%
iOS
22 Reports
86%
Android
138 Reports
America First Credit Union - Latest Quality Issues
Android
Oct 20, 2021
App is slow, does not sync in background. Frequent down time. Fingrerprint login is disabled if you accidently touch the login feilds. The money manager features are cool.
iOS
Oct 19, 2021
Syncing is still terrible
Takes forever for account to sync and update. Have to usually manually do it twice. Balances are often wrong, doesn't show all charges.
Android
Oct 18, 2021
I should be able to use my VPN with the app. This is the only app I have ever had issues with this. 2FA works just fine to verify my accounts.
iOS
Oct 16, 2021
Horrible app
app can't even turn off your card on here you need a separate stupid app for that
Android
Oct 14, 2021
It is a great app. Marked it two to hopefully get attention and get a bug fixed. When purchases are pending they dont reflect the correct amount that was spent. Hopefully that can be fixed!
iOS
Oct 14, 2021
blah
Hey - if you need to reset and then type your password to login, the app gives you the option to “enable Face ID” but then unchecks the box as you type the password. If you aren't clever and watching, Face ID is never enabled and the box is unchecked. For those with that issue, make sure the box is checked again after you're done typing the password and then Face ID is enabled. Don't try to find this option online or in the mobile app because it simply doesn't exist. For those in a creator standpoint - fix it :) and also transfer money faster. i know you're bigger than my state alone so do better.
Android
Oct 13, 2021
Be warned that America first will not let you know that the due dates can be wrong on the app. Resulting in missed payments. Mine said payment wasn't due for a while away and just got the late payment on my report. They said it's my fault if the app dont work right and I should've checked the website regularly. Too bad they didn't mention this sooner cause now my credit dropped over 70 points. The app is convenient for payments or transfers but I wouldn't trust it for much else at this point.
Android
Oct 7, 2021
Missing lots of features such as being able to select from saved accounts to transfer money to others. This app should be as close to full functionality of the web browser version as possible. Most people bank from their phones and the app does me no good if I have to use the web browser version anyway.
Android
Oct 6, 2021
Yeah I love how it never lets me log in with my fingerprint no matter how much I tell it to. Great feature.
America First Credit Union - Product Description
Having America First mobile banking on your device is like having a personal branch in your pocket. With this handy & secure app, you can transfer funds, deposit money, apply for a loan, and more—at any time, day or night. 

America First mobile banking features: 

Dashboard 
Our sleek, user-friendly interface delivers the services you need quickly. The customizable dashboard also presents the information you want, right when the app is opened. 

Mobile Deposits 
There’s no need to deposit checks at branches. Simply take a picture of the front and back of the endorsed check and upload it with mobile banking. Funds will arrive quickly and securely in your account. 

Budgets & Spending 
Transactions are automatically categorized so you can track spending and create detailed reports, making maintaining your budget a snap. 

Transfers 
Move funds between America First checking & savings accounts or make loan payments. You can also use the app to send money to external accounts, if needed.  

Account Aggregation 
You can easily add accounts and cards from other financial institutions into our mobile banking app so you can monitor all your finances in one secure place. 

Loans 
No matter where or when, you can apply for auto loans, ask to increase your Visa® credit card limit, open a new line of credit, and more with our mobile banking app.  

Card Guard® 
Take control of how, where, and when your America First Visa is used. With Card Guard, you can set geographical or spending limits, and get alerts whenever a transaction takes place.
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