93
good

America First Credit Union | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
137 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
24 Reports
User Feedback
15%
iOS
24 Reports
85%
Android
137 Reports
America First Credit Union - Latest Quality Issues
Android
Jun 17, 2021
As of June 17th this app is still broken. Used to work great but hasn't worked in months and it is pretty pathetic a bank(they have lots of money) can't pay someone to fix the app. They either don't care or decided it isn't worth the money we give them to fix their issues.
Android
Jun 15, 2021
After last update, it now does not load.
Android
Jun 12, 2021
After scheduled maintenance can no longer open on Firefox browser
Android
Jun 9, 2021
Need to fix the app because I had 2 accounts merged on this app. Then magically they weren't anymore, so this morning I tried to fix theis problem and the app said it was having trouble linking the 2 accounts again and this started last year.
iOS
Jun 9, 2021
Constant issues
I'm having constant issues logging in and staying logged in. I have to call a representative every single time I want to get anything done or I have to go directly to the physical location of my branch. I am getting increasingly frustrated and have no resolution and no way to figure out how to fix it. Mobile banking is supposed to make life easier, instead it's making me increasingly frustrated and angry and I'm starting to second-guess my decision to start an account with AFCU. Would love a permanent solution.
Android
Jun 8, 2021
OUTSTANDING APP..Still loving it Great Job, 😉...Thanks. Follow up.. Still Outstanding!! Since 2013 and no problems. Unreal👍 Wish there was a way to delete old log-on device's, maybe?? I have noticed when first opening the App. lately at the bottom where it shows syncing where it would sync for a few seconds, now it seems to keep on syncing until you hit the hide bar🤔 just a glitch or?? 06/08/21 FYI.
Android
Jun 1, 2021
The mid-April update to this app created problems with this app on older android phones and iphones. The mid-May update didn't fix the problem. The problem is the app will not interface with bank server properly on these phones. You can still access your online banking account on these phones using the Web browser with the same account information and password no problem until they figure out the problem and fix it. This is not as convenient as the app. If and when they fix it it will be great.
Android
May 31, 2021
App is not current. Very in accurate.
Android
May 31, 2021
Sometimes has glitches but okay for the most part.
America First Credit Union - Product Description
Having America First mobile banking on your device is like having a personal branch in your pocket. With this handy & secure app, you can transfer funds, deposit money, apply for a loan, and more—at any time, day or night. 

America First mobile banking features: 

Dashboard 
Our sleek, user-friendly interface delivers the services you need quickly. The customizable dashboard also presents the information you want, right when the app is opened. 

Mobile Deposits 
There’s no need to deposit checks at branches. Simply take a picture of the front and back of the endorsed check and upload it with mobile banking. Funds will arrive quickly and securely in your account. 

Budgets & Spending 
Transactions are automatically categorized so you can track spending and create detailed reports, making maintaining your budget a snap. 

Transfers 
Move funds between America First checking & savings accounts or make loan payments. You can also use the app to send money to external accounts, if needed.  

Account Aggregation 
You can easily add accounts and cards from other financial institutions into our mobile banking app so you can monitor all your finances in one secure place. 

Loans 
No matter where or when, you can apply for auto loans, ask to increase your Visa® credit card limit, open a new line of credit, and more with our mobile banking app.  

Card Guard® 
Take control of how, where, and when your America First Visa is used. With Card Guard, you can set geographical or spending limits, and get alerts whenever a transaction takes place.
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