94
epic

America First Credit Union | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
Work at America First Credit Union? Unlock additional insights
Android unitQ Score
Android User Feedback
81%
Android
77 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
18 Reports
User Feedback
19%
iOS
18 Reports
81%
Android
77 Reports
America First Credit Union - Latest Quality Issues
Android
Mar 6, 2024
Does even give accurate info after last update and is missing transactions. 2 yes ago I said the update was trash, now it's a dumpter fire. Thought it was an updating issue so I uninstalled and reinstalled. Nope. Just broken.
Android
Mar 7, 2024
This bank charges overdraft fees even when you have money in your account. They take money from you every time they get a chance. You don't need to be in the negative to be charged! This bank is a scam.
iOS
Mar 15, 2024
Terrible
The app only pulls banking info as far back as I've had the app (not as far back as I've had the account). When I called the credit union all they could recommend was that I make sure I have current updates (which I do). I've given the app a couple months to see if it would eventually sync and it hasn't so I'm giving 2 stars because i can at least use what I'm given
Android
Mar 15, 2024
They have issues that make double charges appear to your account or a charge that will take 2 weeks to appear. These issues make it difficult to know where your account actually stands. They take so long to process too, I highly don't recommend AFCU. They need to figure out their bugs.
Android
Mar 16, 2024
The links for couponzdirect and shopping saver have never worked for me. Not sure why I have a premium checking account if I can't even access half the benefits.
iOS
Mar 17, 2024
User friendly, glitchy
Glitchy sometimes when scrolling through my transactions. It's pretty user friendly.
Android
Mar 18, 2024
Slower than cold sorghum. I love my credit union been a member since 1977. I used to love this ap but it is painfully slow now at best. sync is slow but just getting the transactions to load has become crippling. It is nearly unusable now.
iOS
Mar 25, 2024
Suggestion/Complain
Everything is good with this app there is just one problem, and that is this that sometimes program by itself fixing itself time zone and location GPS. ( if "I" (you) turn on your privacy settings on and hide your location the outcome on this banking application sometimes would be miserable specially when you have transactions on pending. It's totally ruining your timing and causing a problem such as overdraft fees or returning payments or check that you issued. Another problem is that the app dose not allow you to transfer money between the two accounts ( like personal and business ACC) within the AFCU bank that is own by "you" I . One more thing is this, when you have a check deposited by ATM or even By yourself with the Mobil app, when your account going through automatic withdrawal or payment the app or the bank system dose not includes your deposit first and it will make you another overdraft fees or even decline your payments. One more thing is this that the app itself would not keep hold on to the credentials of other accounts that you inserted or adding to your accounts to be observed and continuously asking you to update your credential for each alternative account you inserted. And also it will be way much better if the bank would have more variety discount or cash back % deals of more casual or popular places or franchises that people actually use everyday. (Be more real not just show yourself busy just to pretend " I'm " better than others.) Other then that everything is very good
Android
Mar 25, 2024
What did you do to this app? The text on my phone screen now overlaps, and radio buttons are non-present. (Slide to submit) Background is halfway on/off the page. It's impossible to tell if what you wanted to do actually happened!
America First Credit Union - Product Description
Having America First mobile banking on your device is like having a personal branch in your pocket. With this handy & secure app, you can transfer funds, deposit money, apply for a loan, and more—at any time, day or night. 

America First mobile banking features: 

Dashboard 
Our sleek, user-friendly interface delivers the services you need quickly. The customizable dashboard also presents the information you want, right when the app is opened. 

Mobile Deposits 
There’s no need to deposit checks at branches. Simply take a picture of the front and back of the endorsed check and upload it with mobile banking. Funds will arrive quickly and securely in your account. 

Budgets & Spending 
Transactions are automatically categorized so you can track spending and create detailed reports, making maintaining your budget a snap. 

Transfers 
Move funds between America First checking & savings accounts or make loan payments. You can also use the app to send money to external accounts, if needed.  

Account Aggregation 
You can easily add accounts and cards from other financial institutions into our mobile banking app so you can monitor all your finances in one secure place. 

Loans 
No matter where or when, you can apply for auto loans, ask to increase your Visa® credit card limit, open a new line of credit, and more with our mobile banking app.  

Card Guard® 
Take control of how, where, and when your America First Visa is used. With Card Guard, you can set geographical or spending limits, and get alerts whenever a transaction takes place.
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