Quality degradation at America First Credit Union  
Users report higher volume of Quality Issues than usual
86
good

America First Credit Union | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
16 Reports
User Feedback
13%
iOS
16 Reports
87%
Android
107 Reports
America First Credit Union - Latest Quality Issues
Android
Nov 10, 2022
Something happened with the last update; Light mode is stuck with some strange UI glitch making all fill boxes black with dark gray text on top - incredibly hard to read and type in. Dark mode seems to be functioning properly.
Android
Nov 10, 2022
Every time I select to login, the app has an error that pops up that's says "something went wrong, page failed to load"
iOS
Nov 12, 2022
Needs work
Big ad for premium checking at the top. Why is everything so low-res?
iOS
Nov 14, 2022
Needs work
Big ad for premium checking at the top. Why is everything so low-res? App crashes when you 'Tap to View' challenge questions.
Android
Nov 14, 2022
Preryy good app. Does what I need. Initially gave 5 stars but since they've introduced disruptive adds about their services and they're the first thing you see on the homepage.
Android
Nov 16, 2022
Don't know why I'm not giving a Five star rating, some apps log you out of android when they are updated... Nice tracking of expenses...
Android
Nov 27, 2022
Please add the option to add a memo when completing a transfer. Having to go back into the transfer after it has been completed to add a memo is silly.
Android
Nov 28, 2022
The app is usually great, though not perfect. However, more and more frequently, I am getting login errors far too often. Today, for several hours, when I've needed the app, it has said: "Something went wrong! This page failed to load. Try again." This is happening on all devices - online works fine, but the app is way easier to navigate, so I hope it's fixed soon.
iOS
Nov 29, 2022
Great App, one complaint
I really like this app! It has a lot of useful features all free, like FICO credit score monitoring and a really fun budgeting section. It's laid out nice and easy to use. My one complaint is that you need a SEPARATE app to lock your card. That's dumb. Otherwise it's great, and I've heard they're going to get it all into one app.
America First Credit Union - Product Description
Having America First mobile banking on your device is like having a personal branch in your pocket. With this handy & secure app, you can transfer funds, deposit money, apply for a loan, and more—at any time, day or night. 

America First mobile banking features: 

Dashboard 
Our sleek, user-friendly interface delivers the services you need quickly. The customizable dashboard also presents the information you want, right when the app is opened. 

Mobile Deposits 
There’s no need to deposit checks at branches. Simply take a picture of the front and back of the endorsed check and upload it with mobile banking. Funds will arrive quickly and securely in your account. 

Budgets & Spending 
Transactions are automatically categorized so you can track spending and create detailed reports, making maintaining your budget a snap. 

Transfers 
Move funds between America First checking & savings accounts or make loan payments. You can also use the app to send money to external accounts, if needed.  

Account Aggregation 
You can easily add accounts and cards from other financial institutions into our mobile banking app so you can monitor all your finances in one secure place. 

Loans 
No matter where or when, you can apply for auto loans, ask to increase your Visa® credit card limit, open a new line of credit, and more with our mobile banking app.  

Card Guard® 
Take control of how, where, and when your America First Visa is used. With Card Guard, you can set geographical or spending limits, and get alerts whenever a transaction takes place.
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