33
poor
American Airlines unitQ Score
30 Day Average as of May 24, 2025
6 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
41%
iOS
127 Reports
59%
Android
186 Reports
About American Airlines
What is American Airlines?
The American Airlines app is a mobile application that allows users to easily manage their flights, book tickets, and check flight status. With features like mobile boarding passes and notifications, it enhances the travel experience for passengers.
Is American Airlines safe?
The American Airlines app has security concerns, particularly regarding outdated encryption methods, which may expose personal information. While it provides convenient features, users should be cautious about sharing sensitive data. Parents should supervise younger users to mitigate risks related to hacking or data breaches.
Who owns American Airlines app?
The American Airlines app is owned by American Airlines Group Inc., which is the parent company of American Airlines. This company operates under the domain aa.com, providing flight reservations and other travel services through the app.
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