36
poor

Arlo Secure: Home Security | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
71%
Android
629 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
257 Reports
User Feedback
29%
iOS
257 Reports
71%
Android
629 Reports
Arlo Secure: Home Security - Latest Quality Issues
Android
Jul 18, 2024
Footage takes to long to load; especially live footage. When someone rings my doorbell, it doesn't call me until long after the person has left. Horrible camera. Will be returning and looking for a different brand.
Android
Jul 18, 2024
Camera are alright, won't show cars going in and out of my driveway, but shows every time a bush moves, frustrating.
Android
Jul 18, 2024
Since the update I have no connection to the Internet, but the Internet works without any problems on all other devices..... Message Device appears to be offline..... Samsung note 20......vmb3000
Android
Jul 18, 2024
When streaming, cameras stop and I have to close app and reopen to start again, then it does it again. I have, restarted internet, base stations, cleared cache, cleared data and nothing seems to change it.
Android
Jul 18, 2024
Constantly missing important video captures. One camera in a room will record, another in the same room will not. Others have glitchy night vision or the microphone stops working requiring a reboot. We suspect a family member has access to the cameras even after changing the email and account password etc. No way to see what devices are connecting.
Android
Jul 18, 2024
Absolutely The WORST possible security system you could ever get. The app is incredibly glitchy. It will tell you that a camera has gone off and then it will not show you the footage. Also only one person can turn on or off the cameras. They absolutely do not support households with families.
Android
Jul 18, 2024
The new APP is a mess, it doesn't work right, is completely cumbersome and over complicated. Purchased a hub based on website description which then didn't work so called tech support was told oh it doesn't work with the cameras yet and even if it did it would not do what the website said it would. I then returned the hub and that is where it really started to go down hill. Weeks of trying to get a hold of someone, all out of the USA, none could figure out anything. NEVER NEVER AGAIN!!!!!
Android
Jul 18, 2024
Whenever you played an stored video or live stream from any camera. There will be a high chance that it still playing them in the background, you switched off the screen And it won't be stopped until you force close the app
Android
Jul 18, 2024
Camera gose off, line not an easy fix.
Arlo Secure: Home Security - Product Description
Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. 

 

Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap.  

 

Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. 

 

See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* 

 

With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection.  

 

Disclaimers:  

*Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period.  

**4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model.
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