56
poor

Arlo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Lifestyle
Work at Arlo Technologies Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Arlo Technologies Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
53%
Android
1983 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
1728 Reports
User Feedback
47%
iOS
1728 Reports
53%
Android
1983 Reports
Arlo - Latest Quality Issues
Android
Apr 17, 2021
I've had the Arlo pro2 3 camera system for nearly 2 years, waist of time and money. Constantly needs updating, always need to re log in or it doesn't select correct mode so doesn't always arm even with geofencing enabled. The system is well over priced in regards to quality and reliability. I regret the investment and should have gone with one of the more affordable systems, as they work just as well. Customer services is "turn it off an back on again", only ever fixes problems momentarily.
Android
Apr 17, 2021
Getting better with updates still unreliable.
Android
Apr 17, 2021
The app constantly disconnects from the camera (ours will alert multiple times a day as the family uses that door, so we are frequently using the app). It will give you an alert someone is at the door but when you try to open the app you have to login. It also is very slow to connect the voice feature and will log out there as well. The camera is decent.
Android
Apr 17, 2021
Cameras not strong enough to capture through single window panes. Capture period is too brief (10 seconds).
Android
Apr 17, 2021
The live connection is very slow even on wifi honestly but it does notify immediately and the live view is clear when it does connect
Android
Apr 17, 2021
Still trying to get this working. I
Android
Apr 17, 2021
Takes forever to connect to cameras. I upgraded to the new app. When I open my app it tells me to download the new one and I already have downloaded it. April 16, 2021, This app is a terrible app, constantly asking for a 2nd verification, there is no need for a 2nd verification. Now we can't access our cameras at all!!!! What a waste of money. I will not and do not recommend Arlo to anyone! Now I have to pay for the ap???? Because our cameras are over 3 yrs old!!!!
Android
Apr 17, 2021
Too slow, the motion selection features (vehicle, animal, ect.) dont actually work. It goes offline all the time and you dont know it unless you are constantly checking it, need a notification when it goes offline. Battery life is horrible. It only actually detects motion half or less of the time. Definitely not woth the money.
Android
Apr 17, 2021
Keeps dropping out
Arlo - Product Description
Arlo is the worldwide leader in Smart Home Security, and the creator of the world’s first ever 100% wire-free, weatherproof 4K UHD security camera.

Arlo security devices make it simple to protect and connect what matters most. Stream live video, play recorded clips, easily arm and disarm your system, and stay aware of what’s happening. And, with Arlo Smart and Rich Notifications, take immediate action on alerts without unlocking your phone.

Arlo even works with Amazon Alexa, Google Assistant, SmartThings and IFTTT so you can build a safer and smarter home.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners