57
poor

Arlo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
38%
Android
1250 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
2068 Reports
User Feedback
62%
iOS
2068 Reports
38%
Android
1250 Reports
Arlo - Latest Quality Issues
iOS
Jan 19, 2022
Rather satisfied, wired Arlo Video Doorbell
UPDATE-1/17/2022 This latest app update is terrible! Bugs and improvements were NOT addressed. The app now does not show latest recordings to your library, that is no red bubble with a number of new activity. Don't install this update until Arlo fixes this! Installation, set up was very easy. Follow the Arlo video and set up instructions in the app. Picks up vehicles on the road but not people on the sidewalk, think I need to adjust the sensitivity setting a little higher. Resolution is great but....lately it's become buggy. Not picking up all vehicles throughout the day, just a few. Don't know what's happened. It's not our tablets or phones as they all show the lack of movement. UPDATE; Our Arlo has, for some reason, stopped recording vehicles and such. I have my sensitivity setting to 85% and notifications “on”. Sure wish this product was more reliable as it really has potential.
iOS
Jan 19, 2022
Arlo ultra. (5 cameras)
I do like this ultra system, but the most irritating features are motion and audio detections. The cameras are detecting and recording as many as 40 to 70 audio and/or motion each day even if those features are not activated/minimized. Its a pain in the....... to delete those everyday plus the battery discharges faster too. Otherwise this system works very well.
Android
Jan 19, 2022
The subscription service is dodgy. Was charged monthly subscriptions even though I cancelled directly from Google Play. I thought Google Play handles all subscriptions but the app is sneaky. Will be making a formal complain to Google.
iOS
Jan 19, 2022
Nice
Wish battery would last longer than a few days.
iOS
Jan 19, 2022
Very Disappointed.
Very inconsistent. The library is pretty much useless. I have rebooted several times. In some cases a recorded event shows up a day or two later. A lot of good that does. The cameras ( I have four ) drain the batteries much faster than the usage I was told. I want to replace the entire system once I'm back to work. Look elsewhere.
iOS
Jan 19, 2022
Arlo cameras
Cameras are inconsistent recognizing movement. Disappointed in the system's performance. I expected more for the price.
iOS
Jan 19, 2022
Arlo Doorbell
Sadly I have not had a good experience with my video door bell. I found that it worked well for a few weeks and then it worked randomly. It keeps telling me my session has expired . I have had delivery guys drop off parcels and even though I have set up this function it doesn't work.The geo set up hasn't worked for weeks. If you only want door bell it's ok
iOS
Jan 19, 2022
Dodgy new app
The app has bugs! Geofencing won't work properly and Face ID has become absolutely unreliable. The “Small” radius in Geofencing needs revising ... even on the old app it was too wide when used by walkers. Should be reduced to 75 metres or less as currently it allows too much time before engaging (if it does!). For walkers the range could take up to five minutes to engage ... police advise most B&E's take less than a minute! Sorry Arlo it's back to the drawing board. Meantime, let's have the old app back.
iOS
Jan 19, 2022
Slow and camera quality is bad.
Refreshing streaming is very slow and after one year warranty cameras do not stream or very slow to response.
Arlo - Product Description
Arlo is the worldwide leader in Smart Home Security, and the creator of the world’s first ever 100% wire-free, weatherproof 4K UHD security camera.

Arlo security devices make it simple to protect and connect what matters most. Stream live video, play recorded clips, easily arm and disarm your system, and stay aware of what’s happening. And, with Arlo Smart and Rich Notifications, take immediate action on alerts without unlocking your phone.

Arlo even works with Amazon Alexa, Google Assistant, SmartThings and IFTTT so you can build a safer and smarter home.
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