54
fair

AT&T ActiveArmor℠ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
248 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
43 Reports
User Feedback
15%
iOS
43 Reports
85%
Android
248 Reports
AT&T ActiveArmor℠ - Latest Quality Issues
Android
Sep 16, 2024
There's no option in the app to report performance issues. The following were working fine until a few days ago. I uninstalled and reinstalled the app to no avail. I'm not able to set up the VPN. I receive an error message when I try to enter an email address for alerts. I'm not able to enable my name/email address in profile section. The Call Routing section is broken.
Android
Sep 16, 2024
Hard to start up
iOS
Sep 16, 2024
App trash
It's been saying for months that I have to update my iOS system when I already have the latest update
Android
Sep 16, 2024
I LOVE that spam calls don't come thru!! Works wonderfullyin that aspect. But the numbers I add to my phone book can't get through. If it's saved, it should go through. Please fix this!!!
Android
Sep 17, 2024
This app is blocking numbers in my contacts. I uninstalled and deleted the app and it is still blocking numbers saved in my contacts with no help on how to fix this. I deleted the contacts and saved them again, still being sent straight to voice-mail and not showing up anywhere now. As of 11-12-2023 still randomly sending people saved to my contacts to voice-mail for no reason. I miss calls and friends and family members occasionally think I have blocked them. 9-15-24 still doing it randomly.
Android
Sep 17, 2024
How am I supposed to use the upgradeed service if it won't let me confirm it!
Android
Sep 17, 2024
Sucks. Doesn't to have blocked anything. Still get about 10 unwanted calls a day.
Android
Sep 17, 2024
Doesnt do anything.
Android
Sep 18, 2024
Terrible as I asked him last time I spoke with him what can I pay to have the service ended I absolutely hate it from the day I started there has been breaches non-stop if it's not AT&T itself it's every app that they have they even told me in the store that the stuff that I'm paying for the so-called extra layer of security I don't even get I'm literally paying for nothing he told me that himself this place is a joke absolutely hate the company
AT&T ActiveArmor℠ - Product Description
AT&T ActiveArmor℠ Mobile Security(FREE)* 

 

Download to activate the free app for an extra layer of protection that helps you easily secure your data, manage spam, call routing, and more.

 

• 24/7 Automatic Fraud Call Blocking: Detects and blocks calls from likely fraudsters before they reach you.

• Spam Call Blocking: Blocks or sends calls to voicemail if identified as a Spam Risk. 

• Nuisance Call Alerts: Labels potential nuisance calls from telemarketers, surveys, and more. 

• Spam Call Routing: Choose call categories to accept, block, or send to voicemail.

• Unknown Calls to Voicemail: Automatically sends callers to voicemail if they're not in your address book.

• Block all Texts from Email: Block all email originated texts from your phone.

• Spam Text Filtering: Helps filter spam and unknown or malicious text messages

• Personal Block List: Add individual unwanted callers to your own block list.

• Device Security Helps protect your data from mobile threats. 

• Breach Reports: Get alerts about company data breaches, along with helpful tips.

 

 

AT&T ActiveArmor Advanced Mobile Security (In-app $3.99/mo. purchase) ** Includes all the functionality of AT&T ActiveArmor Mobile Security, plus added protection:

 

• Public Wi-Fi Protection: Get your own private connection (VPN) – to protect your data on public Wi-Fi networks. 

• Identity Monitoring: Get alerts and advice if your personal info is leaked. 

• Reverse Number Lookup: Shows caller details when you enter a U.S. number. Up to 200 queries per user within a 24-hour period.

• Caller ID*: Gives you caller details.

• Safe Browsing: Avoid suspicious sites – surf the web safely.

 

Mobile Security & Advanced Mobile Security*

 
Requires download of ActiveArmor App & acceptance of terms of service and a compatible device running iOS13+. Data charges may apply to app download/usage. Eligibility: Consumer and business wireless accounts with eligible service and AT&T HD Voice-enabled device. Non-AT&T Customers: The following features are only available to AT&T customers: Auto-Fraud Call Blocking, Spam Risk Labeling & Blocking, Nuisance Call Alerts, Nuisance Call Controls, Unknown Calls to Voicemail, Personal Block List, Caller ID. Some features may not work while roaming internationally. Details at www.att.com/activearmor For complete terms for AT&T ActiveArmor, see Details at 

https://www.att.com/legal/terms.activeArmorMobileSecurity.html

 
**Advanced Mobile Security 

 
Subscribers pay $3.99/mo. Auto-billed every month through your iTunes account unless canceled. Subscription automatically renews and your account will be charged $3.99 unless auto-renew is turned off at least 24-hours before the end of the current period. To manage your AT&T Active Armor Mobile Security (“Active”) subscription, go to iTunes. Once your Advanced subscription is canceled, you will be downgraded to the basic, free version of the app. To remove the service entirely, you must cancel within the app or via myAT&T, after your iTunes subscription period ends. Payments are nonrefundable (subj. to applicable law). 

 
•. Public Wi-Fi Protection. Requires setup; the feature is automatically enabled when your device joins a public (unencrypted) Wi-Fi network unless an alternate VPN service is active. Does not work when using certain video streaming apps or Wi-Fi calling on certain devices. 

• Identity Monitoring. May not detect all compromises or leaks of your personal data. 

• Reverse Number Lookup. Limited to 200 queries per user within 24-hour period. Requires activation. 

• Caller ID. Must be in AT&T HD Voice coverage area to be alerted to caller name and location. 

• Safe Browsing. May not detect all suspicious websites. Requires activation of Public Wi-Fi protection to be enabled. 

 
For complete terms for AT&T ActiveArmor, see Details at 

https://www.att.com/legal/terms.activeArmorMobileSecurity.html
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