45
poor
DIRECTV | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
256 Reports
256 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
95 Reports
95 Reports
User Feedback
27%
iOS
95 Reports
95 Reports
73%
Android
256 Reports
256 Reports
DIRECTV - Latest Quality Issues
Android
Feb 16, 2025
This app is currently broken. We have three different devices we've been trying to use it on that have worked fine for months. Now a black screen. I pay over $180 a month for directv. When I called about it, they said they would be looking into it as they thought there may be a problem with the app. I hadn't heard anything in a few days, so I thought I'd search my email to see if I ever got a response. There was an email from just minutes after our conversation closing the ticket out.
Android
Feb 17, 2025
I have downloaded and un-installed this app and dozen times, and all I get when I sign in is a black screen. No I'm not contacting you. How about you fix your app. I'm not the only one with this problem.
Android
Feb 17, 2025
Great to use the virtual remote to change channels. You will always have a remote handy as long as you have your phone nearby. However, the app is very slow to load said remote. Would have been 5 stars if the app was quicker to open the remote.
Android
Feb 17, 2025
Something changed. Can't watch anywhere
Android
Feb 17, 2025
constantly going out and lack of support. I regret moving my service to DircTV
Android
Feb 17, 2025
App won't open!!!!!!
Android
Feb 17, 2025
When I open the app, the screen is black. I have to uninstall and reinstall to get it to work. Then when I close the app and open it again, the screen is black again.
Android
Feb 17, 2025
app crashes all the time. even crashed while i was typing this
Android
Feb 18, 2025
I have not been able to use the app for over 2 weeks. It brings up a yellow dot with an exclamation point and says it is experiencing an issue to try again later. I un-installed and reinstalled the app and it still won't work!
DIRECTV - Product Description
The DIRECTV App, for DIRECTV and DIRECTV STREAM customers, is the fresh way to stream all the entertainment you love. Live or On Demand, at home or on the go, big screen or small - no matter how you like to watch, we bring your TV together. No matter your passion, we’ve got you covered with live sports, breaking news and thousands of On Demand titles. Binge hit movies & most talked about shows, and quickly find your favorite shows using our intuitive user interface. Please note: this app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. For more information visit: www.Nielsen.com/digitalprivacy
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