74
good
Aura: Meditation & Sleep | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
25%
Android
37 Reports
37 Reports
iOS unitQ Score
iOS User Feedback
75%
iOS
109 Reports
109 Reports
User Feedback
75%
iOS
109 Reports
109 Reports
25%
Android
37 Reports
37 Reports
Aura: Meditation & Sleep - Latest Quality Issues
Android
Apr 16, 2024
Advertised as free sleep app but just after passing welcome jorney I got all locked content.
iOS
Apr 17, 2024
Terriable
This is a terriable app. The app usually log out and needs to login in again.
Android
Apr 17, 2024
Not a free ambient sound. Petty rats.
iOS
Apr 18, 2024
Worst sleep app
To try and move to a further chapter you have to log into your phone, further awakening you, and it was always very clunky. Then a story I was really enjoying stopped at chapter 6! In the middle of the night you were getting suggestions for other things to listen to. Not at all relaxing. Not what I expected.
iOS
Apr 18, 2024
This app is a SCAM
I cancelled my subscription the same day I signed up for a free trial. Not as great as the advertise to be, knew I wouldn't use it. Today, 8 days after I cancelled it, they charged my card $70. Can't reach anyone via phone, have yet to receive an email back. Terrible, what a bunch of crooks. If I could, I'd give 0 stars.
iOS
Apr 19, 2024
BEWARE - Terrible & misleading customer experience
If I could give this app 0 stars I would because it really caused a negative impression. As other reviewers have already mentioned, this company WILL charge you suddenly once your trial is over and NOT notify you prior via email. They will ONLY, and this is where they get sneaky, tell you your trial is over via PUSH notifications, which from a product design perspective is not something most users opt in. They are banking on users who are NOT tech savvy that probably won't know how to or that will never want to turn the notifications back on. They probably bank on you forgetting the trial is over and charge you until you realize in your transactions. God, they probably bank on you deleting the app (because it's terrible) and continuing to charge you since this way you'll NEVER receive a push notification. Like, did no one fully flesh out these user flows or the company is just this evil? All these comments are coming from a product designer who does UX research for a living. This experience shows the team's clear value of sneaking $ in, lack of understanding of users behavior and needs, basic design principles, and the importance of accessibility and usability testing. Do better.
iOS
Apr 19, 2024
Couldn’t Figure Out How to Cancel After Free Trial
I downloaded this app while dealing with some serious health issues in hopes that it would help me manage the pain and stress. Unfortunately, the breathing and other exercises seemed to be an extremely poor fit for my needs. Despite my best efforts, I couldn't figure out how to cancel on the last day of my free trial (it became obvious how to do it once they had billed me), so I am now out $70 for an app that I do not like and cannot use. I've never had this problem when trying to figure out how to cancel a free trial before, so I'm not quite sure why I struggled so much with this one, but perhaps it's my current state of sleep deprivation.
iOS
Apr 22, 2024
Upset
I paid for a yearly subscription last night but many activities are locked. I have restarted my phone, deleted and reinstalled the app, tried restoring my account…nothing has worked. There doesn't seem to be a phone number to an actual person…you can only read FAQ's or send an email. This is beyond frustrating. Beware.
iOS
Apr 22, 2024
Disappointing Experience
The first impression of the app was very good, but this positive first impression didn't last. The content often feels sub par and sometimes even amateurish. The app would definitely benefit from professional voice overs and a small but higher quality selection of coaches.
Aura: Meditation & Sleep - Product Description
Find peace every day with Aura, the Best of Apple award winner. Transform your wellbeing & sleep with the world's most personalized, all-in-one app for mental wellness. ** Featured on: The New York Times, Forbes, The Oprah Magazine, Women’s & Men’s Health, and more. Join Aura’s community of 5 million people. Your all-in-one app for mental wellness Discover thousands of personalized mindfulness meditations, stories & sleep tales, life coaching, CBT (cognitive behavioral therapy), hypnosis, music & sounds, and much more. ** Why Aura? Most self-care apps provide one-size-fits-all libraries of generic meditation tracks that don't work for you. Aura brings together the world's best coaches, therapists, and storytellers with diverse expertise and creates a magical experience just for you. Feel your best every day with a daily wellness & sleep habit you love. How Aura works: 1. Share with Aura your needs & interests about your unique self 2. Aura uses billions of data points & the latest developments in personalization algorithm to understand what would resonate with you 3. Find personalized recommendations from thousands of tracks across meditation, CBT, stories, life coaching, hypnosis, and much more 4. Find your favorite coaches, build your personal playlist, and make Aura yours. Aura will continue to learn about your preferences. 5. Enjoy new content every day & constantly find new categories like CBT and hypnosis ** Access the world’s largest premium wellness library Enjoy thousands of meditations, stories, and life coaching from top mindfulness & life coaches and therapists around the world. ** Hundreds of top coaches, therapists, storytellers Aura is the #1 destination for top coaches & therapists. We feature diverse perspectives, voices, and teachings so you find the best fit for you. ** Sleep restfully, finally! You have meditations for sleep, sleep tales, music and sounds to help with insomnia. 98% report that Aura helps ** Relieve stress & anxiety on demand Aura is here for you whenever you need for anxiety relief & finding positivity. ** 98% users report Aura helps We have one of the most passionate communities - 5 million worldwide who love Aura. ** Only 3 minutes a day With Aura, it’s easy to create a daily, simple habit of self-care - starting at just 3 minutes a day to all night long. ** Nature & relaxation sounds Whether you need to take a moment to relax during the day, or you want some nature sounds to help you sleep – listen to thunder, rain, forest sounds and more. ** Track your Mindful Minutes with Apple Health Integration Start your free trial today. Aura Premium subscription: Unlimited access to the world’s largest library of premium wellness tracks, created by coaches, therapists, and storytellers around the world. Download tracks for offline use. Premium - Monthly subscription: $11.99 / month Premium - Yearly subscription: $4.99 / month billed annually at $59.99 Premium - Lifetime: $399, one-time charge Your payment will be handled by Apple. Payment will be charged to iTunes account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Any unused portion of a free trial period will be forfeited when a subscription is purchased. Privacy Policy: http://aurahealth.io/privacy-policy/ Terms of Service: http://aurahealth.io/terms-of-service/ We're here to support you 24/7 at hello@aurahealth.io.
All intellectual property rights, including trademarks and word marks, are the property of respective owners